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Money & Payments in Kampala

Good to Know

  • Cash is king in Kampala for most day-to-day transactions; always carry UGX shillings
  • Withdraw cash in Kampala or Entebbe where ATM options are best; fees vary widely by bank (DTB is free, others charge 3,400-12,100 UGX)
  • Do not rely on cards at small vendors, markets, or local restaurants; card surcharges of 3-5% are common
  • Tipping is appreciated but not mandatory; tip in cash only—credit card tipping is rare and awkward
  • Use newer US dollar bills (2009 or newer) if exchanging USD; bring small denominations ($1-$20) for tips and small payments
  • For security, use ATMs during bank hours and prefer ATMs at bank branches with visible security
  • Many establishments display prices in USD, especially tourist venues, but local currency (UGX) is preferable to minimize exchange-rate exposure

ATM Access

Availability
ATMs widely available in Kampala at bank branches, shopping centers, and public places
Daily Withdrawal Limits
UGX 1,000,000

Typical limit ranges 700,000 - 1,000,000 UGX; can be increased via bank branch request

Safety Notes
Use ATMs at bank branches during business hours; avoid standalone ATMs at night; check ATM screen carefully for tamper signs; armed guards often present at major bank ATMs

ATM Fees By Bank

  • Free
    Bank
    Diamond Trust Bank (DTB)
  • UBA Bank Uganda
    Fee USD
    1
    Fee Local
    3400
    Fee Currency
    UGX
  • I&M Bank Uganda
    Fee USD
    2
    Fee Local
    5750
    Fee Currency
    UGX
  • EcoBank
    Fee USD
    3
    Fee Local
    12100
    Fee Currency
    UGX

Tipping Norms

Cash Only
Yes
Etiquette
Give tips discreetly (in envelope or folded), never openly; hand directly to recipient; small notes (USD 1, 5, 10, 20) most useful; avoid foreign coins
Mandatory
No
Appreciated
Yes
Preferred Currency
Ugandan Shillings (UGX) for local interactions; US Dollars for safari/guide contexts
Credit Card Tipping
Uncommon and rarely accepted at point of sale

Tipping Contexts

  • Restaurant servers
    Note
    Service charges rarely included in bill; cash tip after paying is customary
  • Guides and drivers
    Note
    Preferred in USD for safari/tour guides; cash tips directly or in envelope
  • Hotel staff and porters
    Note
    Tips at checkout or departure, often via tip envelope left with manager
  • Taxi drivers and local services
    Note
    Small amount in UGX is appropriate; round up or add modest tip

Cash Needs

Essential For

  • Markets and street food
  • Local transport and taxis
  • Tips for guides and service staff
  • Small purchases and informal vendors
  • Local restaurants without card terminals

Bill Requirements

Note
US dollar bills must be from 2009 or newer, in good condition, unfolded for acceptance; denominations of 50 and 100 get better exchange rates

Mobile Money

Note
Uganda has a well-developed mobile money system (MTN MoMo, others), but visitors typically do not need this; requires a local phone number to set up

Card Acceptance

Summary
Cards are accepted in upscale establishments in Kampala but not universally. Success varies by venue type.
Card Surcharges
UGX 3.5

Surcharges for card transactions typically range 3.5-5% above the listed price; some merchants charge additional fees when you use cards

Where Cards Work

  • Large supermarkets and shopping malls
  • Hotels, lodges, and upscale restaurants
  • Some tourist attractions
  • Airlines and airports

Most Accepted Cards

  • Visa
  • Mastercard

Where Cash Required

  • Markets and street vendors
  • Small shops and local restaurants
  • Taxis and local transport
  • Small bars and local establishments

Currency Exchange

Rate Sources
Check The Monitor and New Vision newspapers for daily published rates
Local Currency
Ugandan Shilling (UGX)
Exchange Services
Forex bureaus easily accessible in Kampala city center; quick service, display rates outside

Best Places To Exchange

  • Forex bureaus in central Kampala
  • Bank branches
  • Airports (rates typically less favorable)

Banking

Overview
Kampala hosts the headquarters of major Ugandan and international banks, with strong banking infrastructure regulated by the Bank of Uganda. As of 2021, Equity Bank Uganda had 21 branches in Kampala. Stanbic Bank Uganda Limited is a major commercial bank licensed by the Bank of Uganda.
Online Account Opening
Opening an account online is now faster and more convenient, with the whole process taking just 10 minutes directly from your preferred branch.

Major Banks

  • Stanbic Bank Uganda
  • Equity Bank Uganda Limited
  • Bank of Baroda Uganda
  • Absa Bank Uganda Limited
  • Cairo Bank Uganda
  • Exim Bank
  • Bank of India (Uganda)

Account Opening For Businesses

Processing
Banks conduct enhanced compliance checks and verification of directors, shareholders, and beneficial owners
Requirements Summary
Certified copies of documents including Certificate of Incorporation, Company Form 7 or Latest Annual Returns, Copy of Memorandum and Articles of Association, Certified Copy of Directors' Resolution to Open Account, Current Trading License, TIN Certificate, and Company Letterhead are required.
Regulatory Note
Given Uganda's strict AML, KYC, and beneficial ownership regulations, professional advisory support significantly improves onboarding success for foreign-owned companies and international investors entering the Ugandan market.

Account Opening For Individuals

Documents Needed
Valid passport (foreign nationals), proof of address (utility bill, lease agreement, or landlord verification)
Personal Account Requirements
Foreign nationals need a valid passport and for all other directors if not a sole proprietorship a valid email address and phone number.

Minimum Deposit

Kampala
UGX 200,000
Notes
Minimum initial deposit is UGX 200,000 for Kampala.

Data last updated September 2026 · Verify anything important.