Good to know
Good to Know
- Cash is king in Kampala for most day-to-day transactions; always carry UGX shillings
- Withdraw cash in Kampala or Entebbe where ATM options are best; fees vary widely by bank (DTB is free, others charge 3,400-12,100 UGX)
- Do not rely on cards at small vendors, markets, or local restaurants; card surcharges of 3-5% are common
- Tipping is appreciated but not mandatory; tip in cash only—credit card tipping is rare and awkward
- Use newer US dollar bills (2009 or newer) if exchanging USD; bring small denominations ($1-$20) for tips and small payments
- For security, use ATMs during bank hours and prefer ATMs at bank branches with visible security
- Many establishments display prices in USD, especially tourist venues, but local currency (UGX) is preferable to minimize exchange-rate exposure
ATM Access
- Availability
- ATMs widely available in Kampala at bank branches, shopping centers, and public places
- Daily Withdrawal Limits
- UGX 1,000,000
Typical limit ranges 700,000 - 1,000,000 UGX; can be increased via bank branch request
- Safety Notes
- Use ATMs at bank branches during business hours; avoid standalone ATMs at night; check ATM screen carefully for tamper signs; armed guards often present at major bank ATMs
ATM Fees By Bank
Free
- Bank
- Diamond Trust Bank (DTB)
UBA Bank Uganda
- Fee USD
- 1
- Fee Local
- 3400
- Fee Currency
- UGX
I&M Bank Uganda
- Fee USD
- 2
- Fee Local
- 5750
- Fee Currency
- UGX
EcoBank
- Fee USD
- 3
- Fee Local
- 12100
- Fee Currency
- UGX
Tipping Norms
- Cash Only
- Yes
- Etiquette
- Give tips discreetly (in envelope or folded), never openly; hand directly to recipient; small notes (USD 1, 5, 10, 20) most useful; avoid foreign coins
- Mandatory
- No
- Appreciated
- Yes
- Preferred Currency
- Ugandan Shillings (UGX) for local interactions; US Dollars for safari/guide contexts
- Credit Card Tipping
- Uncommon and rarely accepted at point of sale
Tipping Contexts
Restaurant servers
- Note
- Service charges rarely included in bill; cash tip after paying is customary
Guides and drivers
- Note
- Preferred in USD for safari/tour guides; cash tips directly or in envelope
Hotel staff and porters
- Note
- Tips at checkout or departure, often via tip envelope left with manager
Taxi drivers and local services
- Note
- Small amount in UGX is appropriate; round up or add modest tip
Cash Needs
Essential For
- Markets and street food
- Local transport and taxis
- Tips for guides and service staff
- Small purchases and informal vendors
- Local restaurants without card terminals
Bill Requirements
- Note
- US dollar bills must be from 2009 or newer, in good condition, unfolded for acceptance; denominations of 50 and 100 get better exchange rates
Mobile Money
- Note
- Uganda has a well-developed mobile money system (MTN MoMo, others), but visitors typically do not need this; requires a local phone number to set up
Card Acceptance
- Summary
- Cards are accepted in upscale establishments in Kampala but not universally. Success varies by venue type.
- Card Surcharges
- UGX 3.5
Surcharges for card transactions typically range 3.5-5% above the listed price; some merchants charge additional fees when you use cards
Where Cards Work
- Large supermarkets and shopping malls
- Hotels, lodges, and upscale restaurants
- Some tourist attractions
- Airlines and airports
Most Accepted Cards
- Visa
- Mastercard
Where Cash Required
- Markets and street vendors
- Small shops and local restaurants
- Taxis and local transport
- Small bars and local establishments
Currency Exchange
- Rate Sources
- Check The Monitor and New Vision newspapers for daily published rates
- Local Currency
- Ugandan Shilling (UGX)
- Exchange Services
- Forex bureaus easily accessible in Kampala city center; quick service, display rates outside
Best Places To Exchange
- Forex bureaus in central Kampala
- Bank branches
- Airports (rates typically less favorable)
Banking
- Overview
- Kampala hosts the headquarters of major Ugandan and international banks, with strong banking infrastructure regulated by the Bank of Uganda. As of 2021, Equity Bank Uganda had 21 branches in Kampala. Stanbic Bank Uganda Limited is a major commercial bank licensed by the Bank of Uganda.
- Online Account Opening
- Opening an account online is now faster and more convenient, with the whole process taking just 10 minutes directly from your preferred branch.
Major Banks
- Stanbic Bank Uganda
- Equity Bank Uganda Limited
- Bank of Baroda Uganda
- Absa Bank Uganda Limited
- Cairo Bank Uganda
- Exim Bank
- Bank of India (Uganda)
Account Opening For Businesses
- Processing
- Banks conduct enhanced compliance checks and verification of directors, shareholders, and beneficial owners
- Requirements Summary
- Certified copies of documents including Certificate of Incorporation, Company Form 7 or Latest Annual Returns, Copy of Memorandum and Articles of Association, Certified Copy of Directors' Resolution to Open Account, Current Trading License, TIN Certificate, and Company Letterhead are required.
- Regulatory Note
- Given Uganda's strict AML, KYC, and beneficial ownership regulations, professional advisory support significantly improves onboarding success for foreign-owned companies and international investors entering the Ugandan market.
Account Opening For Individuals
- Documents Needed
- Valid passport (foreign nationals), proof of address (utility bill, lease agreement, or landlord verification)
- Personal Account Requirements
- Foreign nationals need a valid passport and for all other directors if not a sole proprietorship a valid email address and phone number.
Minimum Deposit
- Kampala
- UGX 200,000
- Notes
- Minimum initial deposit is UGX 200,000 for Kampala.
AI-generated estimateData refreshed September 2026
Sources cited for this category
These are the sources cited in this money & payments research for this city. Individual figures may not each trace to one of them.
- 1.dfcugroup.com
- 2.talesmag.com
- 3.atmfeesaver.com
- 4.lifetimesafaris.com
- 5.experiyatourcompany.com
- 6.directionallychallengedtraveler.com
- 7.kabiza.com
- 8.exiap.com
- 9.chooseugandasafaris.com
- 10.tulambule.com
- 11.travelgiantsuganda.com
- 12.experiyatourcompany.com
- 13.eastafricagorillasafaris.com
- 14.wise.com
- 15.theglobaleconomy.com
- 16.fx-rate.net
- 17.tradingeconomics.com
- 18.tradingeconomics.com
- 19.ckan.tradingeconomics.com
- 20.dtbu.dtbafrica.com
- 21.nomadicbackpacker.com
- 22.metricsuite.tools
- 23.kapsuletech.com
- 24.my1health.com
- 25.en.wikipedia.org
- 26.en.wikipedia.org
- 27.en.wikipedia.org
- 28.en.wikipedia.org
- 29.link.springer.com
- 30.centenarybank.co.ug
- 31.boauganda.com
- 32.bankofbaroda.ug
- 33.stanbicbank.co.ug
- 34.ykgglobal.com
- 35.en.wikipedia.org
- 36.en.wikipedia.org
- 37.en.wikipedia.org
- 38.business-humanrights.org
- 39.theafricanvestor.com
- 40.africainfoline.com
- 41.africainfoline.com
- 42.pubmed.ncbi.nlm.nih.gov
More About Kampala
Data last updated September 2026 · Verify anything important.