Emergencies in Muscat

Good to Know

• Save 9999 as your main emergency contact in Muscat — it covers police, fire, and ambulance through one central dispatch line, so you don't need to remember separate numbers.
• If you call 112 from a mobile phone in Oman, you'll simply be redirected to the same 9999 call centre — it isn't a faster or separate alternative.
• For road traffic accidents, always call 9999 to get an official police report before moving your vehicle for insurance purposes — Omani insurers generally require this report to process claims.
• Emergency treatment is available at both public and private hospitals in Muscat, but it is generally not free for expats/visitors — travel with valid health insurance, as hospitals may require payment (sometimes upfront) and can withhold documents until bills are settled.
• Downloading the official ROP app before you need it is useful — it lets you call emergency services, report incidents, and locate the nearest police station via GPS directly from your phone.
• For any serious trauma (major road accident, severe burns, head injury), Khoula Hospital is the hospital actually equipped and designated to handle it — other hospitals will often stabilize and transfer you there.
• Royal Hospital and Khoula Hospital are the two government hospitals in Muscat with round-the-clock specialized accident & emergency departments; in a true emergency, general advice is to go to the nearest hospital's A&E rather than choosing a specific one.
• Muscat Private Hospital is a good option if you want private/English-speaking care with JCI accreditation and a 24/7 ER, but government hospitals like Khoula are better resourced for major trauma.
• Sultan Qaboos University Hospital mainly serves university-affiliated patients and referrals — it isn't a practical walk-in choice for a nomad emergency.