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Money & Payments in Lombok

Good to Know

  • Cash is still essential in Lombok—an estimated 70–80% of local transactions are cash-based, especially outside tourist zones
  • Service charges (10–11%) are often included on restaurant and hotel bills; check your receipt before deciding whether to tip extra
  • ATM withdrawal fees are inconsistent; some banks (BCA, BNI) typically don't charge foreign cardholders, while others (CIMB, BRI, Mandiri) do; always review the on-screen prompt before confirming
  • Remote areas and the Gili Islands have fewer ATMs and they can run out of cash on weekends; withdraw sufficient rupiah before heading to beaches or islands
  • Use ATMs inside bank branches or in busy public places; card skimming is a documented risk at standalone ATMs, especially near tourist hotspots or convenience stores
  • Always select 'Decline Conversion' or 'Charge in IDR' at ATMs to avoid poor dynamic currency conversion rates
  • Most establishments accept Visa and Mastercard, but American Express is rarely accepted outside luxury hotels; carry a backup card
  • QRIS (QR code payment) is increasingly common, but digital payment adoption varies; many vendors still prefer or require cash
  • Small-denomination Rp 50,000 and Rp 100,000 notes are easier to use for everyday purchases than larger bills
  • Tipping in Lombok is genuinely optional—it's not baked into the service culture like in Bali; many service staff do not expect tips beyond what's already on the bill

ATM Fees

Tip
Always decline dynamic currency conversion; select 'IDR' or 'Without Conversion' to avoid extra markup
Local ATM Fee Note
Fees vary by bank and ATM; some charge, others do not

Banks To Avoid

  • CIMB Niaga (2.5% withdrawal fee)
  • BRI (some ATMs charge 3% fee)
  • Mandiri (50,000 IDR fee)

Reported Local Fees

  • IDR

Best Banks For Low Fees

  • BCA (no withdrawal fee for many international cards)
  • BNI (no withdrawal fee for many international cards)
  • HSBC

Major Banks In Lombok

  • Bank Mandiri
    Services
    Multi-currency accounts available (USD, EUR, etc.); fast mobile/online banking
    Advantages
    Largest state-owned bank; widest branch network throughout Lombok; excellent for expats
  • BCA (Bank Central Asia)
    Services
    Online banking, various account types, reliable customer service
    Advantages
    Large private bank; extensive ATM network in Lombok; popular with expats
  • PermataBank
    Services
    English-speaking staff; PermataMobile X app for transfers and QR-based bill payments
    Advantages
    Most accessible for foreigners without KITAS; minimal documentation required
  • BNI (Bank Negara Indonesia)
    Services
    Full range of services but typically requires more paperwork for foreigners
    Advantages
    State-owned; international presence (London, New York branches)

Account Opening Requirements

For KITAS Holders

Timeline
Can be completed in 1–5 days
Initial Deposit Range
IDR 500,000
Notes
Easiest path; most widely accepted by banks

Requirements

  • Valid KITAS (Temporary Stay Permit) or KITAP (Permanent Stay Permit)
  • Passport
  • Proof of residence (optional, depending on bank)

For Tourists Short Term

Account Type
Tourist account (limited balance max USD 50,000)
Initial Deposit Minimum
IDR 160,000,000
Notes
Few banks offer this; Permata Bank known as most accessible for non-residents

Requirements

  • Passport only (some banks)

Tipping

Taxis
Not required; rounding up fare or small tip (5,000–10,000 IDR) appreciated for longer journeys
Cultural Norm
Tipping is optional and not traditional in Lombok, unlike Bali. Many restaurants and hotels include service charge on bill.
Spas And Salons
Appreciated but not mandatory; small cash tip (10,000–20,000 IDR) is thoughtful
Tour Guides Drivers
IDR 50,000

For good service on day tours or driver services

Restaurants

Local Warungs
Small change or rounding up is appreciated but not expected
Tourist Restaurants
IDR 20,000

Small cash tip appreciated for good service

Upscale With Service Charge
If 11% government tax + 10% service charge already included on bill, no additional tip required; extra tip appreciated for exceptional service

Hotels And Resorts

Housekeeping
IDR 10,000

Per night; slightly more at higher-end hotels

Bellboys Porters
IDR 10,000
Note
At budget hotels, tipping not expected; at mid-range and higher, small tips are nice gestures

Currency

Code
IDR
Name
Indonesian Rupiah
Symbol
Rp

ATM Access

Availability
ATMs common in main towns (Mataram, Senggigi, Kuta); less reliable in remote areas and on smaller Gili Islands
Denominations
ATMs dispense either Rp 50,000 or Rp 100,000 notes; a sticker on the ATM indicates which
Card Types Accepted
Visa and Mastercard widely accepted; Cirrus and Maestro often work; American Express rarely accepted

Withdrawal Limits

Typical Range USD
69
Typical Range Local
1250000
Typical Range Local Currency
IDR
Note
Varies by ATM; some ATMs dispense up to 2.5–3 million IDR

Card Acceptance

Summary
Cards accepted at mid-to-high-end venues; cash still essential for most local transactions
Visa Mastercard
Widely accepted at hotels, nicer restaurants, and larger shops in Kuta, Senggigi, and Mataram; increasingly common in tourist areas
American Express
Rarely accepted except at very high-end resorts

Where Cards Work

  • Hotels and resorts
  • Upscale restaurants
  • Shopping malls and larger retailers
  • Some tourist-area businesses

Where Cash Required

  • Local warungs and street vendors
  • Markets
  • Beach parking and water sports rentals
  • Scooter/motorbike rentals
  • Small shops and guesthouses
  • Most remote areas and smaller islands (Gili Islands)

Cash Volume Guide

Carry Rp 500,000–1,000,000 daily for typical sightseeing and meals; withdraw before beach trips or travels to remote areas

Safety And Security

ATM Skimming
Card skimming is common in Indonesia; always cover PIN keypad, inspect ATM for loose or misaligned card slots, withdraw during daylight hours
Money Changer Safety
Use licensed money changers (KUPVA BB) regulated by Bank Indonesia; avoid street changers and airport counters (poor rates, scam risk)
Trusted ATM Locations
Bank branch ATMs and ATMs in well-lit, busy public areas (malls, hotels); avoid standalone ATMs in quiet areas or convenience stores
Currency Notes
Large denominations (Rp 100,000 notes) easier to manage than small bills; carry a mix for easier transactions

Payment Methods Modern

Qris
QR code payment standard introduced by Bank Indonesia; accepted in many places (restaurants, shops, vendors) but depends on your payment app
E Wallets
QRIS-compatible local e-wallets (OVO, GoPay, Dana) useful for longer stays or frequent visits
Note
Digital payment penetration is growing but still limited compared to cash; most useful in tourist areas and larger establishments

Foreigners can open bank accounts in Lombok with proper documentation. Tourist/short-term visitors face restrictions; longer-term residents have full access.

Process Summary

Process Summary

  • Choose a bank and visit in person (no online account opening for non-residents)
  • Submit required documents (passport, KITAS if applicable)
  • Make initial deposit
  • Receive ATM/debit card and set up online banking
  • Account typically active same day or within days

Key Considerations

Key Considerations

  • In-person bank branch visit is mandatory
  • Many banks offer English-speaking staff
  • Multi-currency accounts available at major banks
  • Minimum deposits required but typically modest

Data last updated July 2026 · Verify anything important.