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Shopping in Edinburgh

Good to Know

  • St James Quarter, Multrees Walk, Princes Street, George Street, the Royal Mile and Grassmarket are all genuinely walkable from each other within Edinburgh's compact city centre — you can cover the main shopping core comfortably on foot in a day.
  • For everyday/practical shopping (supermarkets, phone repairs, pharmacy chains) rather than fashion, locals note The Gyle is more functional than inspirational — useful to know if you're chasing errands rather than browsing.
  • Ocean Terminal, The Gyle, Fort Kinnaird and Cameron Toll are all genuinely outside the walkable centre (roughly 15–30 minutes by tram, bus or car) — worth factoring into your day if you're relying on public transport.
  • The Apple Store on Princes Street is the only Apple retail/Genius Bar location in Edinburgh, so it can get busy — booking a Genius Bar appointment online ahead of a repair visit is more reliable than walking in.
  • Parcel theft and misdelivery ('porch piracy') is a recognised UK-wide issue, not specific to Edinburgh, so it's worth using lockers/pickup points or requiring a signature for valuable online orders, especially in shared tenement buildings common in the city centre.
  • Click-and-collect from city-centre stores (Argos, Currys, Apple) is often more reliable than home delivery if you're staying in a flat without secure parcel storage.

Apple Store

Phone
+44 131 242 8200
Name
Apple Store Princes Street
Address
10 Princes Street, Edinburgh, EH2 2AN
Reputation
Reviewers consistently note the store is centrally located and staff are described as knowledgeable, with cited examples of efficient same-visit repairs (e.g. MacBook Pro diagnostics), though some customers report inconsistent service or appointment delays.
Neighborhood
New Town / city centre
Source Basis
Apple's own store page and third-party review aggregation (Yelp, Wheree) for this specific Princes Street location
Hours Note
Generally open Mon–Sat with extended hours one weekday evening and shorter Sunday hours; check the Apple website before visiting since hours can shift around holidays.

Services

  • Genius Bar for repairs and technical support (appointment or walk-in drop-in)
  • Today at Apple sessions and small-business support
  • Device trade-in for credit
  • Buy online and pick up in store

Online Shopping Reliability

Delivery Reliability Overview
UK-wide delivery problems are common enough to be tracked by regulators and consumer bodies, not unique to Edinburgh specifically.

Known Issues

  • Industry-wide monitoring shows delivery problems are widespread across the UK, not specific to Edinburgh.
  • Independent seller and courier forums describe recurring issues with Royal Mail scanning/tracking accuracy and with parcels being left in unsecured 'safe places' rather than handed to the recipient.
  • Trustpilot reviews of Amazon's UK shipping arm describe frequent complaints about parcels left in inappropriate or exposed locations, missed delivery windows, and difficulty reaching customer service.

Practical Tips

  • Use Amazon Lockers or courier pickup shops (e.g. DPD Pickup) if you won't be home to receive a parcel — this avoids doorstep theft risk in shared stairwell/tenement buildings, which are common in central Edinburgh.
  • Add flat number, stair/buzzer code, and delivery notes at checkout, since Edinburgh's Old Town and New Town tenement flats often confuse couriers unfamiliar with shared entrances.
  • For high-value electronics, prefer options with signature-on-delivery or store click-and-collect over doorstep 'safe place' delivery.

Major Platforms

  • Amazon.co.uk (Prime available; widely used, extensive product range and generally fast fulfilment in the city centre)
  • Argos (same-day/next-day click-and-collect widely available at city-centre locations)
  • Currys (for electronics, with click-and-collect)
  • ASOS, Next and other UK-wide fashion retailers with reliable UK delivery

Central Core Districts And Malls

  • St James Quarter
    Type
    large-scale shopping mall / mixed-use complex
    Location
    East end of Princes Street, New Town
    Notes
    Over 80 stores including a large John Lewis, brands making their Scottish debut such as & Other Stories, Stradivarius, Bershka, and Pull&Bear, plus onsite Roomzzz Aparthotels and the W Edinburgh hotel.
    Description
    St James Quarter is a modern shopping and leisure complex located in the heart of Edinburgh, opened in 2021 on the site of the former St James Centre, featuring high-street and luxury stores, restaurants, cafes, and entertainment options including a cinema and fitness centers. The 1.7 million square feet also includes restaurants, cafés, bars, public spaces, leisure venues and a five-screen cinema.
  • Multrees Walk
    Type
    luxury shopping district (open-air pedestrian street)
    Location
    Off George Street / St Andrew Square, New Town, adjoining St James Quarter
    Notes
    Does not have public toilets on-site; nearest facilities are inside Harvey Nichols or the nearby bus station.
    Description
    Multrees Walk is home to Scotland's only Harvey Nichols and Louis Vuitton stores, along with other exclusive fashion brands like Mulberry, Burberry and Max Mara.
  • Princes Street
    Type
    main high-street shopping thoroughfare
    Location
    New Town, running below the Old Town/Castle
    Notes
    Shops line only one side of the street; the other side is Princes Street Gardens.
    Description
    Princes Street is the main shopping street in the city, lined with high-street favourites in the shadow of Edinburgh Castle, with department/flagship stores including Marks & Spencer, Primark, Clarks and Dr Martens, plus an Apple Store and health/beauty chains like Boots and Lush.
  • George Street
    Type
    upscale shopping district
    Location
    New Town, parallel to Princes Street
    Notes
    Known for brands such as Whistles, Hobbs, Jaeger, Church's, Phase Eight and Jigsaw, plus the Assembly Rooms landmark building.
    Description
    George Street, set behind Princes Street, is home to upscale shops, high-end brands, cocktail bars and eateries along a wide Georgian boulevard bookended by St Andrew and Charlotte Squares.
  • Waverley Mall (Also Called Princes Mall)
    Type
    small indoor shopping centre
    Location
    Adjoining Edinburgh Waverley train station, off Princes Street
    Notes
    Fairly small and mainly high-street stores; always busy due to its very central location.
    Description
    With direct access onto both Princes Street and into Edinburgh Waverley Train Station, this centre is a convenient shopping stop with a range of shops, restaurants and a downstairs food court, popular for last-minute souvenirs before catching a train.
  • The Royal Mile
    Type
    historic shopping district
    Location
    Old Town, from Edinburgh Castle to the Palace of Holyroodhouse
    Notes
    Dense with souvenir and tartan/whisky shops; also home to the Tron Kirk Market, a modern artisan market featuring Scottish designers.
    Description
    This historic backbone of the Old Town is an old favourite for gifts including Scottish crafts, cashmere and whisky, alongside some of Edinburgh's oldest taverns and eateries.
  • The Grassmarket
    Type
    historic shopping district
    Location
    Old Town, below the Castle
    Notes
    Also known for the cat café Maison de Moggy and gelato spot Mary's Milk Bar.
    Description
    The Grassmarket is a historic market place in the Old Town, once a bustling 15th-century livestock market, today filled with independent boutiques, galleries and artisan shops such as the Red Door Gallery.
  • Rose Street & Thistle Street
    Type
    boutique shopping streets
    Location
    New Town, between Princes Street and George Street
    Description
    Tucked away on Rose Street and Thistle Street are tailors, cobblers, whisky specialists and independent boutiques.
  • West End (Including William Street)
    Type
    boutique shopping district
    Location
    West End, a few minutes' walk from Princes Street
    Description
    Edinburgh's West End offers a mix of designer fashion boutiques, organic food retailers, gift and flower shops, with William Street known as a chic enclave of upmarket boutiques, gift shops and delis.
  • Stockbridge
    Type
    boutique/village shopping district
    Location
    Just north of the New Town
    Notes
    A short walk/bus ride from the city centre.
    Description
    Stockbridge has a mix of jewellers, galleries, second-hand and gourmet food shops complemented by cosy cafés and restaurants, plus the weekly Sunday Stockbridge Market for fresh produce and crafts.

Notable Malls Outside The Immediate Core

  • Ocean Terminal
    Type
    large-scale shopping mall
    Location
    Leith, on the waterfront
    Distance From Centre
    Roughly a 15-minute drive/tram ride from central Edinburgh
    Notes
    Designed by Sir Terence Conran; reachable via Edinburgh Trams (Newhaven line) and several Lothian Buses routes.
    Description
    Ocean Terminal boasts 45,000 sqm of shopping and leisure activities on three floors, including a mix of stores, bars and restaurants and a 12-screen cinema, with stunning views over the Firth of Forth, and is also home to the Royal Yacht Britannia.
  • The Gyle Shopping Centre
    Type
    large-scale shopping mall
    Location
    South Gyle, west Edinburgh, near the airport and city bypass
    Distance From Centre
    Around 30 minutes from the centre by bus or tram
    Notes
    More functional/everyday-errands oriented than a fashion destination; linked by pedestrian underpass to Edinburgh Gateway station.
    Description
    Spanning 20 hectares with 27,870 sq m of retail space, The Gyle has two anchor tenants (Marks & Spencer and Morrisons) and more than 70 retail outlets and services.
  • Fort Kinnaird
    Type
    outdoor retail park
    Location
    Newcraighall, eastern edge of Edinburgh
    Distance From Centre
    About a 25-minute drive from the city centre
    Notes
    Over 2,600 free parking spaces; includes a seven-screen Odeon.
    Description
    With over 70 branded and high street shops, restaurants and cafes, as well as a gym and cinema, Fort Kinnaird is an outdoor shopping destination open late seven days a week.
  • Cameron Toll Shopping Centre
    Type
    neighbourhood shopping centre
    Location
    South Edinburgh
    Distance From Centre
    Around a 30-minute bus ride from the city centre
    Description
    Cameron Toll's outlets tend to cover budget brands, travel, banking and some high street fashion, plus two supermarkets.
  • Craigleith Retail Park
    Type
    retail park
    Location
    South Groathill Road, north-west Edinburgh
    Distance From Centre
    Reachable by several Lothian Buses routes; not walkable from the core
    Description
    Craigleith Retail Park has a variety of home, fashion and food outlets.

Certified Service Notes

This Princes Street location is Edinburgh's only Apple-owned retail/service point; it has an in-store Genius Bar rather than a separate third-party Apple Authorized Service Provider being the primary go-to for most nomads in the city centre.

AI-generated estimateData refreshed July 2026

This section has no cited sources.

Data last updated July 2026 · Verify anything important.