What should you know about healthcare and emergencies in Cairo?
Emergency number
112
Police: 122. Ambulance: 123.
Updated July 2026 · Sources cited: allianzcare.com, en.wikipedia.org
Good to know
Good to Know
- Save 122 (police), 123 (ambulance), 180 (fire), and 126 (tourist police) individually in your phone — locals and even some dispatchers still use these direct lines more than the newer 112 unified number.
- The Tourist Police (126) is generally your best bet as a foreigner — officers there are more likely to speak English and are used to handling scams, harassment, or lost-document issues.
- 112 can be dialed even with a locked screen, no SIM card, or zero balance, as long as there's some network signal — useful in a real emergency.
- In Cairo, traffic congestion can make ambulances slow to arrive; for non-life-threatening situations, a taxi or rideshare directly to a private hospital is often faster.
- There isn't a polished official Egyptian government safety app to download — your embassy's own traveler alert program (like STEP for U.S. citizens) is the more reliable way to get real-time security updates.
- Egypt does not use a formal, government-published trauma-center classification (like the US Level I–IV system) — hospital emergency capability here is described qualitatively based on hospital size, accreditation (e.g., JCI), and ICU/specialist availability rather than an official trauma designation.
- Private hospitals such as As-Salam International, Anglo-American, and Cleopatra Hospital generally offer faster emergency response and more English-speaking staff than public hospitals, but most require a deposit, insurance guarantee letter, or upfront payment before treatment begins — bring a passport, insurance card, and payment method if possible.
- Cairo traffic is notoriously heavy; in many cases having someone drive you directly to a hospital ER is faster than waiting for an ambulance, especially outside main roads.
- For nomads based in Zamalek/Downtown, Anglo-American Hospital is the most central option; those in Maadi, New Cairo, or Heliopolis have dedicated large private hospitals (As-Salam, Cleopatra) closer to those neighborhoods.
Emergency Numbers
Police
- Number
- 122
- Description
- General police emergency line for crimes, theft, or immediate safety threats.
Ambulance
- Number
- 123
- Description
- Egyptian Ambulance Service hotline for medical emergencies and accidents.
Tourist Police
- Number
- 126
- Description
- Dedicated line for foreign visitors dealing with scams, harassment, lost documents, or disputes; officers are trained to support foreign nationals and English support is more commonly available here than on other lines.
Traffic Police
- Number
- 128
- Description
- For road accidents and traffic-related emergencies.
Fire Department
- Number
- 180
- Description
- Fire brigade emergency line.
Other Useful Lines
Ministry of Health Support Line
- Number
- 16474
- Description
- Additional Ministry of Health and Population guidance line for urgent medical needs.
Child Helpline
- Number
- 16000
- Description
- National helpline for children and parents.
National Council for Women / Anti-Harassment
- Number
- 15115
- Description
- Hotline for reporting harassment and violence against women.
24/7 Tourism Ministry Helpline
- Number
- 19654
- Description
- Tourist support line for general travel assistance, launched by Egypt's Ministry of Tourism.
Gas Leak Emergency
- Number
- 129
- Description
- For reporting gas leaks.
Electricity Emergency
- Number
- 121
- Description
- For power outages or electrical hazards.
Official Safety Apps
- Status
- No single, well-documented official Egyptian government emergency/safety mobile app was found
- Details
- Egypt's 112 system is phone-call based rather than app-based. Foreign nationals commonly rely on their own embassy's traveler-enrollment programs (e.g., the U.S. State Department's STEP program) for security alerts rather than an Egyptian government app. A third-party Android app called 'طوارئ مصر' (Emergency Egypt) lists Egyptian emergency numbers, but it is not confirmed as an official government product.
Universal Emergency Number
- Number
- 112
- Description
- Egypt's unified national emergency hotline, launched in October 2022 as the country's equivalent to 911, routing callers to police, ambulance, or fire services as needed.
US Embassy Cairo After Hours
- Number
- +20-2-2797-3300
- Description
- For U.S. citizens with genuine emergencies (arrests, hospitalizations, deaths, lost passports) — not a substitute for local police/ambulance/fire.
Hospitals
Anglo-American Hospital
- Hours
- Emergency department generally described as operating around the clock, though this was not confirmed on an official hospital hours page
- Address
- Zohreya Garden, next to Cairo Tower, Zamalek, Cairo
- Neighborhood
- Zamalek / Gezira
- Trauma Level Designation
- No formal trauma-level classification (Egypt does not use a US-style Level I–IV trauma system); described as a general acute-care private hospital with an emergency department
- Notes
- One of Cairo's oldest hospitals, founded in 1903, popular with expats and diplomatic community due to central Zamalek location.
As-Salam International Hospital – Maadi
- Hours
- 24/7
- Address
- Corniche El Nil, Corniche El Maadi, Maadi, Cairo (beside Alfa Scan Center)
- Neighborhood
- Maadi
- Trauma Level Designation
- No formal Egyptian trauma-level system; hospital is JCI-accredited and self-described as tertiary care with round-the-clock emergency and ICU capability
- Notes
- Part of the Alameda Healthcare group. This branch is described as a tertiary hospital.
As-Salam International Hospital – New Cairo
- Hours
- 24/7
- Address
- Road 15, 1st District Services Center, 5th Settlement, New Cairo, Cairo (behind New Cairo Courthouse)
- Neighborhood
- New Cairo / Fifth Settlement
- Trauma Level Designation
- No formal Egyptian trauma-level system; part of the same tertiary-care group as the Maadi branch, with 24/7 ER and on-call specialists
- Notes
- Sister facility to the Maadi As-Salam branch, serving the New Cairo / Fifth Settlement nomad and expat area.
Cleopatra Hospital (Cleopatra Hospitals Group)
- Hours
- 24/7 (emergency department operates continuously)
- Address
- 4 Abou Ebaid El Bakry St., off Ghernata St., Roxy, Heliopolis, Cairo
- Neighborhood
- Heliopolis
- Trauma Level Designation
- No formal Egyptian trauma-level system; hospital markets itself as having two of the country's best-equipped emergency rooms
- Notes
- Flagship hospital of the Cleopatra Hospitals Group (CHG), one of Egypt's largest private hospital networks, serving the Heliopolis/Roxy area.
Healthcare
- Health Risks
- Air pollution in Cairo can be problematic for those with respiratory issues; recommend vaccinations including hepatitis A, typhoid, measles, mumps, rubella, diphtheria, tetanus, pertussis, varicella, polio, influenza, and COVID-19; rabies vaccination recommended; hepatitis C endemic; avoid tap water; use bottled water.
- System Overview
- Cairo has both public and private healthcare systems. Public healthcare is substandard and often avoided by locals, while private facilities are of high international standard.
- Access For Expats
- Private insurance or out-of-pocket payment required; emergency services dial 123
Public Healthcare
- Status
- Available but poor quality; outdated equipment, long queues, inadequate training
- Note
- Most Egyptians avoid public hospitals when possible
Private Healthcare
- Quality
- Private healthcare in Cairo meets global standards with experienced medical staff accustomed to treating foreign nationals.
- Language Support
- English widely spoken by medical staff in private facilities
Hospitals
As-Salam International Hospital
- Details
- Tertiary care provider near Nile River; JCI accredited since 2015; 6 centers of excellence including Cardiac Sciences, Neurosciences, Cancer Care, Orthopedics.
- Emergency Contact
- On-site emergency department 24/7
Cairo Clinic Hospital
- Details
- Operating since 1993; full emergency services 24/7
- Emergency Contact
- 16615
Alameda Healthcare System
- Details
- Four state-of-the-art hospitals across Greater Cairo; 3 specialized medical facilities
Cairo Specialized Hospital (Cleopatra Hospitals Group)
- Details
- First private healthcare provider in Egypt; over 40 years of operation
Pharmacy Chains
El Ezaby
- Details
- 24-hour service; home delivery available
Online Pharmacy Apps
Belshifa
- Details
- Connects over 500 pharmacies; Google Play and App Store
Dawaia
- Details
- Medical appointment booking + medication ordering; Google Play, App Store, and website
Talabat
- Details
- 24-hour pharmacy delivery; medicines, vitamins, more
Services
Most pharmacies offer home delivery (phone or online ordering); licensed by Egyptian Ministry of Health
Availability
Widely available throughout Cairo; easy to find in all major areas.
Pharmacy Practice Note
Some pharmacies practice injudicious antibiotic dispensing; rates of unjustified antibiotics for upper respiratory infections reported as high as 65%.
Medication Availability
International brands not always available; common travelers' medications widely stocked: anti-diarrheals, oral rehydration salts, pain relievers, antihistamines, cold/flu tablets, motion sickness medication, basic first-aid supplies.
Sources cited for this category
These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.
More About Cairo
Data last updated July 2026 · Verify anything important.