nomadr
Go Back

Emergencies in Cairo

What should you know about healthcare and emergencies in Cairo?

Emergency number

112

Police: 122. Ambulance: 123.

Updated July 2026 · Sources cited: allianzcare.com, en.wikipedia.org

Good to Know

  • Save 122 (police), 123 (ambulance), 180 (fire), and 126 (tourist police) individually in your phone — locals and even some dispatchers still use these direct lines more than the newer 112 unified number.
  • The Tourist Police (126) is generally your best bet as a foreigner — officers there are more likely to speak English and are used to handling scams, harassment, or lost-document issues.
  • 112 can be dialed even with a locked screen, no SIM card, or zero balance, as long as there's some network signal — useful in a real emergency.
  • In Cairo, traffic congestion can make ambulances slow to arrive; for non-life-threatening situations, a taxi or rideshare directly to a private hospital is often faster.
  • There isn't a polished official Egyptian government safety app to download — your embassy's own traveler alert program (like STEP for U.S. citizens) is the more reliable way to get real-time security updates.
  • Egypt does not use a formal, government-published trauma-center classification (like the US Level I–IV system) — hospital emergency capability here is described qualitatively based on hospital size, accreditation (e.g., JCI), and ICU/specialist availability rather than an official trauma designation.
  • Private hospitals such as As-Salam International, Anglo-American, and Cleopatra Hospital generally offer faster emergency response and more English-speaking staff than public hospitals, but most require a deposit, insurance guarantee letter, or upfront payment before treatment begins — bring a passport, insurance card, and payment method if possible.
  • Cairo traffic is notoriously heavy; in many cases having someone drive you directly to a hospital ER is faster than waiting for an ambulance, especially outside main roads.
  • For nomads based in Zamalek/Downtown, Anglo-American Hospital is the most central option; those in Maadi, New Cairo, or Heliopolis have dedicated large private hospitals (As-Salam, Cleopatra) closer to those neighborhoods.

Emergency Numbers

Police

Number
122
Description
General police emergency line for crimes, theft, or immediate safety threats.

Ambulance

Number
123
Description
Egyptian Ambulance Service hotline for medical emergencies and accidents.

Tourist Police

Number
126
Description
Dedicated line for foreign visitors dealing with scams, harassment, lost documents, or disputes; officers are trained to support foreign nationals and English support is more commonly available here than on other lines.

Traffic Police

Number
128
Description
For road accidents and traffic-related emergencies.

Fire Department

Number
180
Description
Fire brigade emergency line.

Other Useful Lines

  • Ministry of Health Support Line
    Number
    16474
    Description
    Additional Ministry of Health and Population guidance line for urgent medical needs.
  • Child Helpline
    Number
    16000
    Description
    National helpline for children and parents.
  • National Council for Women / Anti-Harassment
    Number
    15115
    Description
    Hotline for reporting harassment and violence against women.
  • 24/7 Tourism Ministry Helpline
    Number
    19654
    Description
    Tourist support line for general travel assistance, launched by Egypt's Ministry of Tourism.
  • Gas Leak Emergency
    Number
    129
    Description
    For reporting gas leaks.
  • Electricity Emergency
    Number
    121
    Description
    For power outages or electrical hazards.

Official Safety Apps

Status
No single, well-documented official Egyptian government emergency/safety mobile app was found
Details
Egypt's 112 system is phone-call based rather than app-based. Foreign nationals commonly rely on their own embassy's traveler-enrollment programs (e.g., the U.S. State Department's STEP program) for security alerts rather than an Egyptian government app. A third-party Android app called 'طوارئ مصر' (Emergency Egypt) lists Egyptian emergency numbers, but it is not confirmed as an official government product.

Universal Emergency Number

Number
112
Description
Egypt's unified national emergency hotline, launched in October 2022 as the country's equivalent to 911, routing callers to police, ambulance, or fire services as needed.

US Embassy Cairo After Hours

Number
+20-2-2797-3300
Description
For U.S. citizens with genuine emergencies (arrests, hospitalizations, deaths, lost passports) — not a substitute for local police/ambulance/fire.

Hospitals

  • Anglo-American Hospital
    Hours
    Emergency department generally described as operating around the clock, though this was not confirmed on an official hospital hours page
    Address
    Zohreya Garden, next to Cairo Tower, Zamalek, Cairo
    Neighborhood
    Zamalek / Gezira
    Trauma Level Designation
    No formal trauma-level classification (Egypt does not use a US-style Level I–IV trauma system); described as a general acute-care private hospital with an emergency department
    Notes
    One of Cairo's oldest hospitals, founded in 1903, popular with expats and diplomatic community due to central Zamalek location.
  • As-Salam International Hospital – Maadi
    Hours
    24/7
    Address
    Corniche El Nil, Corniche El Maadi, Maadi, Cairo (beside Alfa Scan Center)
    Neighborhood
    Maadi
    Trauma Level Designation
    No formal Egyptian trauma-level system; hospital is JCI-accredited and self-described as tertiary care with round-the-clock emergency and ICU capability
    Notes
    Part of the Alameda Healthcare group. This branch is described as a tertiary hospital.
  • As-Salam International Hospital – New Cairo
    Hours
    24/7
    Address
    Road 15, 1st District Services Center, 5th Settlement, New Cairo, Cairo (behind New Cairo Courthouse)
    Neighborhood
    New Cairo / Fifth Settlement
    Trauma Level Designation
    No formal Egyptian trauma-level system; part of the same tertiary-care group as the Maadi branch, with 24/7 ER and on-call specialists
    Notes
    Sister facility to the Maadi As-Salam branch, serving the New Cairo / Fifth Settlement nomad and expat area.
  • Cleopatra Hospital (Cleopatra Hospitals Group)
    Hours
    24/7 (emergency department operates continuously)
    Address
    4 Abou Ebaid El Bakry St., off Ghernata St., Roxy, Heliopolis, Cairo
    Neighborhood
    Heliopolis
    Trauma Level Designation
    No formal Egyptian trauma-level system; hospital markets itself as having two of the country's best-equipped emergency rooms
    Notes
    Flagship hospital of the Cleopatra Hospitals Group (CHG), one of Egypt's largest private hospital networks, serving the Heliopolis/Roxy area.

Healthcare

Health Risks
Air pollution in Cairo can be problematic for those with respiratory issues; recommend vaccinations including hepatitis A, typhoid, measles, mumps, rubella, diphtheria, tetanus, pertussis, varicella, polio, influenza, and COVID-19; rabies vaccination recommended; hepatitis C endemic; avoid tap water; use bottled water.
System Overview
Cairo has both public and private healthcare systems. Public healthcare is substandard and often avoided by locals, while private facilities are of high international standard.
Access For Expats
Private insurance or out-of-pocket payment required; emergency services dial 123

Public Healthcare

Status
Available but poor quality; outdated equipment, long queues, inadequate training
Note
Most Egyptians avoid public hospitals when possible

Private Healthcare

Quality
Private healthcare in Cairo meets global standards with experienced medical staff accustomed to treating foreign nationals.
Language Support
English widely spoken by medical staff in private facilities

Hospitals

  • As-Salam International Hospital
    Details
    Tertiary care provider near Nile River; JCI accredited since 2015; 6 centers of excellence including Cardiac Sciences, Neurosciences, Cancer Care, Orthopedics.
    Emergency Contact
    On-site emergency department 24/7
  • Cairo Clinic Hospital
    Details
    Operating since 1993; full emergency services 24/7
    Emergency Contact
    16615
  • Alameda Healthcare System
    Details
    Four state-of-the-art hospitals across Greater Cairo; 3 specialized medical facilities
  • Cairo Specialized Hospital (Cleopatra Hospitals Group)
    Details
    First private healthcare provider in Egypt; over 40 years of operation

Pharmacy Chains

  • El Ezaby
    Details
    24-hour service; home delivery available

Online Pharmacy Apps

  • Belshifa
    Details
    Connects over 500 pharmacies; Google Play and App Store
  • Dawaia
    Details
    Medical appointment booking + medication ordering; Google Play, App Store, and website
  • Talabat
    Details
    24-hour pharmacy delivery; medicines, vitamins, more

Services

Most pharmacies offer home delivery (phone or online ordering); licensed by Egyptian Ministry of Health

Availability

Widely available throughout Cairo; easy to find in all major areas.

Pharmacy Practice Note

Some pharmacies practice injudicious antibiotic dispensing; rates of unjustified antibiotics for upper respiratory infections reported as high as 65%.

Medication Availability

International brands not always available; common travelers' medications widely stocked: anti-diarrheals, oral rehydration salts, pain relievers, antihistamines, cold/flu tablets, motion sickness medication, basic first-aid supplies.

AI-generated estimateData refreshed July 2026

These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.

  1. 1.allianzcare.com
  2. 2.en.wikipedia.org
  3. 3.internationalinsurance.com
  4. 4.mespoir.com
  5. 5.flatswipe.app
  6. 6.hsbc.com.eg
  7. 7.expat.com
  8. 8.cairo360.com
  9. 9.4stogo.com
  10. 10.pmc.ncbi.nlm.nih.gov
  11. 11.wise.com
  12. 12.forbes.com

Data last updated July 2026 · Verify anything important.