What should you know about healthcare and emergencies in Basseterre?
Emergency number
911
Updated July 2026 · Sources cited: bb.usembassy.gov, globalcitizensolutions.com
Good to know
Good to Know
- 911 is the number to remember for any emergency (police, fire, or ambulance) in Basseterre and across St. Kitts and Nevis.
- If you're on Nevis, note that 911 calls are routed to the federal emergency line based in St. Kitts, which can add a slight delay — locals are advised to also keep the direct station numbers handy.
- Taxis in the country are unmetered; this doesn't affect emergencies directly, but if you need transport to a hospital quickly, licensed taxis (yellow plates marked 'T' or 'TA') are the safer, insured option.
- There's no dedicated official 'St. Kitts and Nevis safety app' — for storm/hurricane alerts, follow NEMA's social media and local radio, and hotels/resorts typically distribute printed or texted storm instructions during hurricane season (June–November).
- For any serious or life-threatening emergency in Basseterre, go straight to Joseph N. France General Hospital's Accident & Emergency department — it is the country's main trauma referral point.
- Specialized care is limited on-island: conditions needing CT-dependent diagnosis, dialysis, burns treatment, hyperbaric therapy, major orthopedic/neuro/cardiac surgery, or intensive-care-level trauma typically require medical evacuation to Puerto Rico, Trinidad, Miami, or elsewhere — so robust travel health insurance with medevac coverage is strongly advised for nomads.
- St. Kitts and Nevis has no national health insurance/free-care scheme for most adults, and hospitals generally expect payment (cash or card) at time of service, so keep a valid international insurance card or evacuation-insurance details on hand.
Coastguard
Numbers
- (869) 465-8484
- (869) 466-9280
Official Safety Apps
- Dedicated National App Found
- No
Practical Alternatives
- U.S. citizens can enroll in the State Department's Smart Traveler Enrollment Program (STEP) for embassy alerts.
- The National Emergency Management Agency (NEMA) posts hurricane/weather alerts via social media and local radio rather than a dedicated app.
Universal Emergency Number
- Number
- 911
- Source Note
- Confirmed by the St. Kitts and Nevis Information Service (government press office) as the official all-purpose emergency number.
Covers
- police
- fire
- ambulance
Hospitals
Joseph N. France General Hospital (JNF General Hospital)
- Phone
- +1 (869) 465-2551
- Hours
- Operates as the island's main accident & emergency department; the U.S. Embassy's medical assistance guidance for St. Kitts and Nevis notes that accidents and emergencies are dealt with immediately and minor cases seen in order of severity — consistent with round-the-clock emergency intake, though no separately published 'hours' schedule for the ER specifically was located.
- Address
- Buckley's Site, Basseterre, St. Kitts (also referenced in some directories as Cayon Street, Basseterre)
- Trauma Capability
- Described by the U.S. Embassy as the major trauma facility on St. Kitts, with physicians and specialized surgeons on staff and an Accident & Emergency department dating to the hospital's original 1968 opening. It has roughly 150+ beds and functions as the country's primary referral hospital for trauma and general emergencies.
- Trauma Level Designation
- No formal tiered trauma-center designation (e.g. Level I/II/III, as used in the US/ACS system) appears to exist for St. Kitts and Nevis; it is simply referred to in official and healthcare-directory sources as the country's 'major trauma facility' / primary emergency and referral hospital.
Capability Notes
- Has an x-ray machine and diagnostic laboratory; U.S. Embassy sourcing is split on whether a blood bank and CT scanner are currently on-site (one embassy source lists a blood bank but no CT/dialysis, another lists a CT scanner but no blood bank) — treat both as roughly correct but unconfirmed in detail.
- No burn center and no hyperbaric chamber on St. Kitts; serious cases requiring these, along with hemodialysis or advanced neuro/cardiac/orthopedic surgery, are stabilized and medically evacuated off-island (commonly to Puerto Rico, Trinidad, Miami, or the UK).
- As of mid-2025, the hospital was in the process of contracting its first-ever dedicated Emergency Room specialist (from the United States), reflecting historically limited formal emergency-medicine specialization on-island.
Public Facilities
Joseph N. France General Hospital
- Type
- public
- Contact
- (869) 465-2551
- Location
- Buckley's Site, Basseterre
- Emergency
- Yes
- Description
- The largest and primary medical facility in Basseterre with 156 beds. Provides emergency care, general medical, surgical, maternity, pediatric services, pharmacy, radiology, laboratory, and physiotherapy. Has x-ray and CT scan but no dialysis facilities or blood bank. Most major surgeries except open-heart, major orthopedics, and brain surgery are performed on-island; these are referred to Trinidad, Puerto Rico, and Miami. Limited specialized services including intensive care, orthopedics, oncology, neurology, and cardiology.
Basseterre Health Center
- Type
- public
- Location
- Cayon Street, Basseterre
- Emergency
- No
- Description
- Primary care facility providing general practitioner consultations, maternal and child health services, immunizations, and management of chronic diseases like hypertension and diabetes. No inpatient beds.
Private Facilities
Meridian Medical Centre / Dr. Kelvin G. Daly & Associates Clinic
- Type
- private
- Location
- Basseterre
- Description
- General healthcare services, consultations, preventative care, urgent care, and pharmacy needs. English-speaking doctors experienced with expat needs.
Dr. Kennedy Simmonds Memorial Hospital
- Type
- private
- Location
- Basseterre
- Description
- General healthcare services, maternity, surgery, emergency care.
PrimeHealth Clinic
- Type
- private
- Location
- Frigate Bay area, Basseterre
- Description
- Urgent care, family medicine, pharmacy needs. Located near tourist areas, offering convenience and English-speaking doctors accustomed to expat and travel insurance paperwork.
Health & Dental Clinic
- Type
- private
- Location
- Basseterre
- Description
- Dental care, general healthcare services, preventative care.
Total Health Dental Care
- Type
- private
- Location
- Basseterre
- Description
- Dental care, preventative dentistry, cosmetic dentistry, and emergency dental services.
Fire
- Emergency
- 911
- Fire And Rescue Direct Emergency Line
- (869) 465-2515
- Note
- Some older listings cite 333 as a legacy fire line; the St. Kitts Nevis Fire and Rescue Services' own current contact page lists (869) 465-2515 as its emergency number.
Police
- Location
- Cayon Street, Basseterre (Royal St. Christopher and Nevis Police Force HQ)
- Emergency
- 911
- Basseterre Police Headquarters Non Emergency
- (869) 465-2241
Ambulance
- Emergency
- 911
- Air Ambulance
- (869) 465-2801
Main Hospital Basseterre
- Phone
- (869) 465-2551
- Name
- Joseph N. France General Hospital
Key Notes
Government subsidizes most public medical services at low cost or free for residents; visitors are charged higher out-of-pocket rates. No national health insurance scheme. Citizens under 18 and over 62 receive free medical care. Unsubsidized services include dental care, eye care, and prescription drugs. Medical staff speak fluent English. For critical conditions (cardiac events, complex surgery, decompression sickness), medical evacuation to Puerto Rico, Miami, or Trinidad is standard protocol and can be costly. Health insurance strongly recommended.
Other Notes
Joseph N. France General Hospital is the only hospital located within Basseterre itself with ER/trauma capability. Other named facilities sometimes listed for St. Kitts (e.g. Mary Charles Hospital in Molineux, and Alexandra Hospital, which is on Nevis) are outside the Basseterre town area and are not included here.
Pharmacies
- Availability
- Pharmacies are available in towns and larger villages throughout Basseterre. Private clinics in Basseterre also provide pharmacy services.
- Prescription Requirements
- Prescription required for most medications. Local pharmacists can sometimes assist with minor ailments or provide referrals to nearby doctors.
- Note
- Limited specific pharmacy names and locations found in available sources. Recommendations: check with your hotel, contact private medical clinics (Health & Dental Clinic, Meridian Medical Centre, PrimeHealth), or visit major shopping areas like Port Zante. Bring sufficient quantities of any regular medications from home to avoid stockout risks.
- Key Notes
- Unsubsidized service — out-of-pocket costs apply. Pharmacies in tourist areas may have better stock of common international medications.
Sources cited for this category
These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.
More About Basseterre
Data last updated July 2026 · Verify anything important.