What should you know about healthcare and emergencies in Andorra la Vella?
Emergency number
112
Police: 110.
Updated July 2026 · Sources cited: myhospitalnow.com, bestcosmetichospitals.com
Good to know
Good to Know
- Andorra does not use one single universal number for everything the way the US uses 911 — 112 works for general/mountain-rescue emergencies, but police (110), fire (118), and medical emergencies (116) each have their own dedicated line, so it's worth saving all four before you need them.
- The three-digit numbers (110, 112, 116, 118) only work when dialing from inside Andorra; if you're contacting Andorran emergency services from abroad, use the international numbers instead (e.g. +376 872 000 for police).
- 112 operators are commonly reported to speak English in addition to Catalan, Spanish, and French, which helps if you're not fluent in the local languages.
- The European Health Insurance Card (EHIC) and UK GHIC are NOT valid in Andorra since it isn't an EU member — arrange separate travel/medical insurance, as uninsured visitors can face significant emergency care bills.
- This is the only full hospital in Andorra, so all serious emergencies in Andorra la Vella and the whole country are routed here — it is not one option among several.
- For anything beyond what the hospital can handle (major trauma, some specialist surgery), patients are flown by helicopter to Barcelona or Toulouse, so travel insurance that covers medical evacuation is worth having.
- For general emergencies call 112; for a medical emergency specifically you can call 116 (per Andorra's health service) before heading to the hospital.
- Non-CASS-covered visitors (most nomads/tourists) will need to claim hospital costs back from private travel/health insurance rather than getting automatic local reimbursement.
Hospitals
Hospital Nostra Senyora De Meritxell (HNSM)
- Phone
- +376 871 000 (hospital switchboard); dial 116 for the medical emergency service or 112 for general emergencies
- Hours
- Emergency department operates 24 hours a day, 7 days a week. Outpatient/administrative departments (external consultations, admissions) keep separate daytime office hours.
- Address
- Av. Fiter i Rossell, 1-13, AD700 Escaldes-Engordany, Andorra
- Trauma Level Designation
- Not applicable — Andorra does not use a formal tiered trauma-center designation system (e.g. Level I/II/III). This is simply the country's sole hospital and its single accident & emergency (A&E) department.
- Is Only Hospital In Country
- Yes
- Notes
- Nostra Senyora de Meritxell Hospital is the only hospital in the Principality of Andorra, so it centralizes all emergency and trauma care nationally. It has a helipad and patients needing higher-level specialist or major trauma care are transferred by helicopter to hospitals in Barcelona, Spain or Toulouse, France.
- Distance Note
- Located in Escaldes-Engordany, immediately adjacent to Andorra la Vella — within the ~10 minute proximity radius of the city center.
- Specialty Note
- Ski-injury first-aid posts exist at the resorts themselves, but serious cases are routed to this hospital's A&E department.
Pharmacies
- Availability
- Extensive network of pharmacies throughout Andorra la Vella and the country; high number of pharmacies per capita.
- Siesta Break
- Pharmacies typically close from 13:00-15:00 for lunch break
- Online Services
- Several pharmacies offer online ordering and delivery services; reputable sources recommended for safety.
- Over The Counter
- Common medicines such as painkillers, cold and flu remedies available without prescription.
- Regulatory Standards
- Pharmaceuticals regulated to meet safety standards; regular quality inspections of pharmacies.
- Typical Opening Hours
- Most pharmacies: Monday-Saturday 9:30-13:30 and 16:30-20:00; some open 24 hours (indicated by red light)
- Prescription Medications
- Available through prescription from doctors; patients typically pay a portion with social security contributing the remainder.
Major Chains
Farmacia Galeno
- Hours
- Monday-Friday 9:00-13:00 and 16:00-20:00 (expanded hours available)
- Location
- Andorra la Vella, Escaldes-Engordany
- Established
- 1982
Farmacia Pasteur
- Hours
- Typically 9:00-21:00, hours vary by location
- Location
- Multiple locations throughout Andorra
Emergency Numbers
Police
- Number
- 110
- International Number
- +376 872 000
- Notes
- Andorra's national police, Policia d'Andorra. The international number is for calls made from outside the country; the 3-digit number only works when dialing from within Andorra.
Fire Brigade
- Number
- 118
- International Number
- +376 890 900
- Notes
- Handles fire, urban emergencies, and (per most sources) doubles as the ambulance dispatch line; mountain rescue units are integrated within the fire brigade.
Mountain Rescue
- Number
- 112
- Notes
- Coordinated by the Andorran Fire Brigade (bombers.ad), which includes dedicated mountain rescue units.
Official Safety Apps
- Found
- No
- Detail
- No dedicated standalone Andorran government emergency/safety mobile app was found. Andorra's Protecció Civil (Civil Protection) publishes emergency updates and alerts through the official government portal govern.ad and via its own social media channels (Instagram, Facebook, X) rather than a dedicated app.
- Recommended Alternative
- Save the local emergency numbers directly in your phone and follow govern.ad and Protecció Civil's official social accounts for real-time alerts (e.g. wildfire/heat warnings), since there isn't a single official downloadable app to rely on.
Other Useful Numbers
- Andorran Red Cross
- +376 825 225
- Hospital Switchboard
- +376 871 000
- Hospital Traveller Assistance Line
- +376 871 005
Domestic Violence Hotline
- Number
- 181
- Notes
- Toll-free number to report domestic violence, per the U.S. State Department's Andorra travel page; linked to the government's Servei d'Atenció a les Víctimes de Violència Domèstica i Familiar (SAVVDF).
Universal Emergency Number
- Number
- 112
- Description
- Andorra's general emergency line, covering mountain rescue and functioning as the all-purpose number if unsure which service to call; English-speaking operators are typically available.
Medical Emergencies Ambulance
- Number
- 116
- Notes
- Listed by most official/government sources (UK FCDO, Irish DFA, Andorra business directories) as the direct ambulance/medical emergency (SUM) line, though a couple of sources also route ambulance calls through 118 alongside fire — both 116 and 112 will reach medical help.
Healthcare
- Primary Care
- 12 primary care centers (CAPs) throughout the country, with the main CAP in Andorra la Vella serving as the busiest facility.
- System Overview
- Andorra has a well-integrated public healthcare system managed by the Servei Andorrà de Salut (SAS), with both public hospitals and private clinics available.
- Emergency Services
- Well-developed emergency medical services available; call 118 or +376 861 335 for emergencies.
- Private Healthcare
- Multiple private clinics available including Clínica Sant Jordi, Centre Mèdic Andorra, and IMO Miranza Group Andorra, offering faster access to consultations and specialized treatments.
- Coverage For Nomads
- Expats and non-residents are not automatically covered by the public healthcare system and should obtain comprehensive travel and medical insurance.
Main Hospital
- Name
- Hospital Nostra Senyora de Meritxell
- Location
- Escaldes-Engordany (near Andorra la Vella)
- Description
- The largest and primary public hospital in Andorra, established in 1993. Provides emergency care, general surgery, intensive care, maternity services, and various specialized treatments.
AI-generated estimateData refreshed July 2026
Sources cited for this category
These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.
More About Andorra la Vella
Data last updated July 2026 · Verify anything important.