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Emergencies in Andorra la Vella

What should you know about healthcare and emergencies in Andorra la Vella?

Emergency number

112

Police: 110.

Updated July 2026 · Sources cited: myhospitalnow.com, bestcosmetichospitals.com

Good to Know

  • Andorra does not use one single universal number for everything the way the US uses 911 — 112 works for general/mountain-rescue emergencies, but police (110), fire (118), and medical emergencies (116) each have their own dedicated line, so it's worth saving all four before you need them.
  • The three-digit numbers (110, 112, 116, 118) only work when dialing from inside Andorra; if you're contacting Andorran emergency services from abroad, use the international numbers instead (e.g. +376 872 000 for police).
  • 112 operators are commonly reported to speak English in addition to Catalan, Spanish, and French, which helps if you're not fluent in the local languages.
  • The European Health Insurance Card (EHIC) and UK GHIC are NOT valid in Andorra since it isn't an EU member — arrange separate travel/medical insurance, as uninsured visitors can face significant emergency care bills.
  • This is the only full hospital in Andorra, so all serious emergencies in Andorra la Vella and the whole country are routed here — it is not one option among several.
  • For anything beyond what the hospital can handle (major trauma, some specialist surgery), patients are flown by helicopter to Barcelona or Toulouse, so travel insurance that covers medical evacuation is worth having.
  • For general emergencies call 112; for a medical emergency specifically you can call 116 (per Andorra's health service) before heading to the hospital.
  • Non-CASS-covered visitors (most nomads/tourists) will need to claim hospital costs back from private travel/health insurance rather than getting automatic local reimbursement.

Hospitals

  • Hospital Nostra Senyora De Meritxell (HNSM)
    Phone
    +376 871 000 (hospital switchboard); dial 116 for the medical emergency service or 112 for general emergencies
    Hours
    Emergency department operates 24 hours a day, 7 days a week. Outpatient/administrative departments (external consultations, admissions) keep separate daytime office hours.
    Address
    Av. Fiter i Rossell, 1-13, AD700 Escaldes-Engordany, Andorra
    Trauma Level Designation
    Not applicable — Andorra does not use a formal tiered trauma-center designation system (e.g. Level I/II/III). This is simply the country's sole hospital and its single accident & emergency (A&E) department.
    Is Only Hospital In Country
    Yes
    Notes
    Nostra Senyora de Meritxell Hospital is the only hospital in the Principality of Andorra, so it centralizes all emergency and trauma care nationally. It has a helipad and patients needing higher-level specialist or major trauma care are transferred by helicopter to hospitals in Barcelona, Spain or Toulouse, France.
    Distance Note
    Located in Escaldes-Engordany, immediately adjacent to Andorra la Vella — within the ~10 minute proximity radius of the city center.
    Specialty Note
    Ski-injury first-aid posts exist at the resorts themselves, but serious cases are routed to this hospital's A&E department.

Pharmacies

Availability
Extensive network of pharmacies throughout Andorra la Vella and the country; high number of pharmacies per capita.
Siesta Break
Pharmacies typically close from 13:00-15:00 for lunch break
Online Services
Several pharmacies offer online ordering and delivery services; reputable sources recommended for safety.
Over The Counter
Common medicines such as painkillers, cold and flu remedies available without prescription.
Regulatory Standards
Pharmaceuticals regulated to meet safety standards; regular quality inspections of pharmacies.
Typical Opening Hours
Most pharmacies: Monday-Saturday 9:30-13:30 and 16:30-20:00; some open 24 hours (indicated by red light)
Prescription Medications
Available through prescription from doctors; patients typically pay a portion with social security contributing the remainder.

Major Chains

  • Farmacia Galeno
    Hours
    Monday-Friday 9:00-13:00 and 16:00-20:00 (expanded hours available)
    Location
    Andorra la Vella, Escaldes-Engordany
    Established
    1982
  • Farmacia Pasteur
    Hours
    Typically 9:00-21:00, hours vary by location
    Location
    Multiple locations throughout Andorra

Emergency Numbers

Police

Number
110
International Number
+376 872 000
Notes
Andorra's national police, Policia d'Andorra. The international number is for calls made from outside the country; the 3-digit number only works when dialing from within Andorra.

Fire Brigade

Number
118
International Number
+376 890 900
Notes
Handles fire, urban emergencies, and (per most sources) doubles as the ambulance dispatch line; mountain rescue units are integrated within the fire brigade.

Mountain Rescue

Number
112
Notes
Coordinated by the Andorran Fire Brigade (bombers.ad), which includes dedicated mountain rescue units.

Official Safety Apps

Found
No
Detail
No dedicated standalone Andorran government emergency/safety mobile app was found. Andorra's Protecció Civil (Civil Protection) publishes emergency updates and alerts through the official government portal govern.ad and via its own social media channels (Instagram, Facebook, X) rather than a dedicated app.
Recommended Alternative
Save the local emergency numbers directly in your phone and follow govern.ad and Protecció Civil's official social accounts for real-time alerts (e.g. wildfire/heat warnings), since there isn't a single official downloadable app to rely on.

Other Useful Numbers

Andorran Red Cross
+376 825 225
Hospital Switchboard
+376 871 000
Hospital Traveller Assistance Line
+376 871 005

Domestic Violence Hotline

Number
181
Notes
Toll-free number to report domestic violence, per the U.S. State Department's Andorra travel page; linked to the government's Servei d'Atenció a les Víctimes de Violència Domèstica i Familiar (SAVVDF).

Universal Emergency Number

Number
112
Description
Andorra's general emergency line, covering mountain rescue and functioning as the all-purpose number if unsure which service to call; English-speaking operators are typically available.

Medical Emergencies Ambulance

Number
116
Notes
Listed by most official/government sources (UK FCDO, Irish DFA, Andorra business directories) as the direct ambulance/medical emergency (SUM) line, though a couple of sources also route ambulance calls through 118 alongside fire — both 116 and 112 will reach medical help.

Healthcare

Primary Care
12 primary care centers (CAPs) throughout the country, with the main CAP in Andorra la Vella serving as the busiest facility.
System Overview
Andorra has a well-integrated public healthcare system managed by the Servei Andorrà de Salut (SAS), with both public hospitals and private clinics available.
Emergency Services
Well-developed emergency medical services available; call 118 or +376 861 335 for emergencies.
Private Healthcare
Multiple private clinics available including Clínica Sant Jordi, Centre Mèdic Andorra, and IMO Miranza Group Andorra, offering faster access to consultations and specialized treatments.
Coverage For Nomads
Expats and non-residents are not automatically covered by the public healthcare system and should obtain comprehensive travel and medical insurance.

Main Hospital

Name
Hospital Nostra Senyora de Meritxell
Location
Escaldes-Engordany (near Andorra la Vella)
Description
The largest and primary public hospital in Andorra, established in 1993. Provides emergency care, general surgery, intensive care, maternity services, and various specialized treatments.
AI-generated estimateData refreshed July 2026

These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.

  1. 1.myhospitalnow.com
  2. 2.bestcosmetichospitals.com
  3. 3.setupandorra.com
  4. 4.lawgratis.com
  5. 5.azolalegal.com
  6. 6.andorrainc.com
  7. 7.livinginandorra.com
  8. 8.wise.com
  9. 9.nomadcapitalist.com
  10. 10.papers.ad
  11. 11.expatfocus.com
  12. 12.all-andorra.com
  13. 13.grandvalira.com
  14. 14.tradingeconomics.com

Data last updated July 2026 · Verify anything important.