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Emergencies in Zanzibar

What should you know about healthcare and emergencies in Zanzibar?

Emergency number

112

Updated July 2026 · Sources cited: med-express.net, rchospitalznz.com

Good to Know

  • Sources genuinely disagree on exact emergency digits (you'll see 112, 999, 114, 111, and 115 cited in different places) — save both 112 and 999 in your phone, and also save the Tourist Police and Mnazi Mmoja Hospital numbers directly, since a direct line is more reliable than dispatch.
  • Tanzania has no government-operated ambulance service, including in Zanzibar — for a real medical emergency, arranging a taxi or hotel vehicle to the nearest hospital is often faster than waiting for a dispatched ambulance.
  • Emergency calls may be answered in Swahili with limited English, so having a local contact or your hotel staff help translate can speed things up.
  • Get travel insurance with medical evacuation coverage — serious cases are typically evacuated to Dar es Salaam or Nairobi, and Zanzibar's own hospital facilities are limited outside Stone Town.
  • Tourist Police units do operate in Zanzibar and are generally used to dealing with foreign visitors and speaking English.
  • Mnazi Mmoja Hospital in Stone Town is the only tertiary-level hospital in Zanzibar and the main fallback for serious trauma, but as a public facility it can be crowded and under-resourced compared to what nomads from wealthier countries may expect.
  • Private hospitals like Tasakhtaa Global Hospital and Al Rahma offer faster, English-speaking private care for everyday emergencies, but for major trauma (severe accidents, head injuries, complex fractures) MMH generally has more surgical and specialist depth.
  • If you're based outside Stone Town — Nungwi, Kendwa, Paje, Kiwengwa — check whether the nearest private hospital has genuine 24/7 emergency capability or mainly daytime outpatient hours before you need it.
  • For serious trauma, comprehensive travel/medical evacuation insurance is strongly advised, since advanced ICU-level or specialist trauma care beyond initial stabilization often means evacuation to Dar es Salaam, Nairobi, or further afield.
  • The islandwide emergency number is 112, which can connect you to police, fire, and ambulance support from any phone.

Hospitals

  • Mnazi Mmoja Hospital (MMH)
    Phone
    +255 773 833 768 / +255 627 600 600
    Type
    Public — main government referral hospital
    Hours
    Emergency department open 24/7; outpatient clinics run standard daytime hours
    Address
    Kaunda Road / Vuga Street, Stone Town, Zanzibar (P.O. Box 672)
    Trauma Designation
    No formal Level I–III trauma system exists in Tanzania, but MMH is Zanzibar's only tertiary hospital and the de facto main trauma/referral center for the islands, with neurosurgery, general surgery, ICU, and dedicated emergency room facilities.
    Notes
    This is the largest and most capable public hospital on Unguja, with roughly 540-630 beds on its main Stone Town campus. It handles the most serious trauma cases referred from smaller clinics across the island, though it is a resource-constrained public facility that has historically dealt with emergency department overcrowding.
  • Tasakhtaa Global Hospital (Global Hospital Zanzibar)
    Phone
    Main reception +255 24 223 2341; Emergency line +255 24 223 2222 / +255 779 770577
    Type
    Private hospital
    Hours
    24 hours, 7 days a week
    Address
    Victoria Street / Vuga Road, Stone Town, Zanzibar (P.O. Box 1116)
    Trauma Designation
    No formal trauma-level designation. Advertises 24x7 Accident & Emergency Care with resuscitation capability, general surgery, orthopaedics, and ICU-adjacent services.
    Notes
    A private alternative to MMH in central Stone Town, generally used by tourists and expats for faster private-pay emergency and outpatient care.
  • Al Rahma Hospital
    Phone
    +255 777 413 564 / +255 628 026 833
    Type
    Private hospital
    Hours
    Not independently verified; operates general medical, maternity, and emergency outpatient services
    Address
    Kilimani Road, Miembeni, Zanzibar Town (Mjini), Zanzibar
    Trauma Designation
    No formal trauma-level designation; positioned as a general private hospital offering emergency care, not a dedicated trauma center.
    Notes
    A private option in Zanzibar Town; several patient reviews raise concerns about wait times and service quality, so it is best treated as a secondary option rather than a first choice for serious trauma.
  • North Valley Hospital
    Phone
    +255 777 797 779 / +255 621 112 222
    Type
    Private hospital
    Hours
    Published outpatient hours are 8:00am–5:00pm Monday–Friday and 8:00am–12:00pm Saturday–Sunday
    Address
    Nungwi Road, Nungwi (Kendwa–Nungwi area), Zanzibar North
    Trauma Designation
    No formal trauma-level designation; markets itself as a multi-specialty hospital serving the northern beach/nomad area rather than a dedicated trauma facility.
    Notes
    Relevant for nomads and travelers based in the Nungwi/Kendwa area rather than central Stone Town. Its published hours are daytime outpatient hours, so true after-hours trauma capability should be confirmed directly before relying on it for a middle-of-the-night emergency; serious cases are often stabilized here and transferred to Stone Town.
  • MedExpress Hospital Paje
    Phone
    Available via MedExpress contact form/website
    Type
    Private hospital/clinic network
    Hours
    Advertised as 24/7 emergency room access
    Address
    Paje–Bwejuu Road, Paje, Zanzibar
    Trauma Designation
    No formal trauma-level designation; self-described as offering 24/7 emergency room access, trauma care, diagnostics, and surgery for the Paje/southeast coast nomad and kitesurf hub.
    Notes
    Useful for the many remote workers and kitesurfers based in Paje, a popular nomad area on the southeast coast, since it removes the need to travel all the way to Stone Town for many urgent issues.

Healthcare

Overview
Zanzibar has multiple private and public healthcare facilities offering services to residents and expatriates. Major hospitals are concentrated in Stone Town, Paje, and Nungwi. Private hospitals accept international health insurance.
Emergency Services
24-hour emergency services available at most private hospitals with ambulance services
Insurance Requirement
As of October 1, 2024, all visitors to Zanzibar are required to obtain mandatory travel insurance from the Zanzibar Insurance Corporation (ZIC) prior to arrival. Valid for up to 92 days and covers medical emergencies, evacuations, and other unforeseen events.

Major Facilities

  • MedExpress Hospital
    Type
    Private
    Features
    Accepts international insurance, modern equipment, English-speaking staff
    Location
    Paje (South East Coast)
    Services
    24/7 emergency care, diagnostics, surgery, specialist consultations, inpatient services, pharmacy
  • Tasakhtaa Global Hospital
    Type
    Private
    Features
    Modern equipment, experienced doctors
    Location
    Stone Town
    Services
    Multi-specialty, CT scans, dialysis, specialized surgeries
  • Mnazi Mmoja Hospital
    Type
    Public
    Features
    Largest public hospital, can be crowded
    Location
    Stone Town
    Services
    General medical services, emergency care, specialized treatments
  • North Valley Hospital
    Type
    Private
    Features
    Convenient for northern Zanzibar
    Location
    Nungwi
    Services
    General healthcare, outpatient services, emergency assistance
  • Aga Khan Polyclinic
    Type
    Private (Not-for-profit)
    Features
    Links to Aga Khan Hospital Dar es Salaam via digital health connections
    Location
    Stone Town
    Services
    Emergency and urgent care, enhanced diagnostics, dialysis, dentistry, specialist consultations

Pharmacies

Overview
Pharmacies are available throughout Zanzibar, primarily in urban areas and tourist centers. Prescription and over-the-counter medications are obtainable, though some international brands may be limited.
Pharmacy Types
Regulated Part I pharmacies (run by registered pharmacists, sell prescription and OTC) and Part II drug shops ('maduka ya dawa baridi') selling limited ranges
First Aid Supplies
Bandages, antiseptics, and basic first aid supplies available at most pharmacies
Medication Availability
Common health problems can be addressed. Anti-malaria drugs available as OTC. European medications available at some facilities. Brand availability limited—travelers advised to bring sufficient supply of special/prescription medications from home.

Main Locations

  • Stone Town
    Note
    Highest concentration of pharmacies; Shamshu Pharmacy noted for best selection
  • Paje
    Note
    MedExpress Pharmacy operates 24/7 with prescription and over-the-counter medications
  • Nungwi/Kendwa
    Note
    Popular beach areas with some pharmacies available

Emergency Numbers

Police

Number
999 (also 112)
Description
999 is the number most commonly given for direct police assistance in Zanzibar; 112 is also used and may route to police.

Ambulance

Number
112 or 114 (varies by source)
Description
There is no single reliable, dedicated ambulance dispatch number, and Tanzania does not have a government-run emergency ambulance service in any region. Calling 112 may connect you to police/fire, who lack ambulances; private transport (taxi, hotel vehicle) to the nearest hospital is often faster and more reliable than waiting for a dispatched ambulance.

Safety Apps

Step Program
US citizens can enroll in the State Department's Smart Traveler Enrollment Program (STEP) for security alerts and embassy contact in a crisis, though this is not Zanzibar-specific and not a mobile app tied to local emergency dispatch.
Third Party Option
Commercial travel-safety apps (e.g. TravelSafe SOS) advertise 24/7 medical and security coordination for East Africa including Zanzibar, but these are paid private services, not official government tools, and should be treated as a supplement to travel insurance rather than a replacement for local emergency numbers.
Official Government App
No dedicated official Tanzanian or Zanzibari government emergency/safety app was found.

Fire Department

Number
114
Description
Fire brigade number cited specifically for Zanzibar, though response times vary by location on the island.

Zanzibar Tourist Police

Number
+255 712 950 318
Description
A dedicated tourist police contact for Zanzibar, useful for crime reports or assistance involving foreign visitors.

Zanzibar Traffic Police

Number
+255 24 223 0772
Description
Contact for reporting and documenting road traffic accidents in Zanzibar, useful for insurance claims.

Universal Emergency Number

Number
112
Description
The number most consistently cited as Zanzibar's all-purpose emergency line, connecting to police, fire, and ambulance dispatch. Reachable from any phone, including a mobile with no active SIM.

Main Public Hospital Emergency

Number
+255 24 223 1071
Name
Mnazi Mmoja Hospital (Stone Town)
Description
The main government hospital on the island, handling serious emergencies and trauma cases; facilities are more basic than private clinics.
AI-generated estimateData refreshed July 2026

These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.

  1. 1.med-express.net
  2. 2.rchospitalznz.com
  3. 3.the.akdn
  4. 4.tawakalhospital.com
  5. 5.zanzibar.org
  6. 6.northvalleyhospitaltz.com
  7. 7.blog.sekotours.com
  8. 8.med-express.net
  9. 9.pbzbank.co.tz
  10. 10.crdbbank.co.tz
  11. 11.nmbbank.co.tz
  12. 12.expat.com
  13. 13.expat.com
  14. 14.businessthisday.com
  15. 15.grey.co
  16. 16.jarniascyril.com
  17. 17.investing.com
  18. 18.wise.com

Data last updated July 2026 · Verify anything important.