Good to know
Good to Know
- Kiwis rarely carry cash and overwhelmingly prefer card payments, so card acceptance is excellent across most of Wellington's hospitality and retail sectors.
- A ban on in-store card surcharges is set to take effect by May 2026, so current surcharge worries will soon disappear.
- For contactless purchases over NZD 200, you'll need to enter your PIN.
- Tipping is not customary in New Zealand because service workers earn fair wages and are not reliant on tips.
- When paying with cash, totals are rounded to the nearest 10c; when paying by card, you pay the exact amount.
ATM Access
- Bank ATM Fees
- EFTPOS card holders can pay no fees when using any New Zealand bank branded ATM. Use of any non-New Zealand bank branded ATM may incur a service fee, though some customers can use Allpoint ATMs fee-free.
- Withdrawal General
- It is often cheaper to withdraw cash from an ATM at your destination, so for people travelling to New Zealand, it is generally suggested to wait until you arrive.
- Pinless Card Note
- Without a PIN, you will not be able to withdraw cash from an ATM.
Tipping Norms
- Restaurants
- A tip of between 5%–10% of your total bill would be an appropriate amount to leave in a restaurant, though this is entirely optional.
- Bars And Cafes
- Tipping at bars and cafes is uncommon, but if you receive exceptional service and wish to show appreciation, you can round your total up – for example, if your coffee costs NZD 4.50 you can leave NZD 5 in cash.
- General Culture
- Tipping is not expected or customary in New Zealand. Service workers generally earn a higher wage than in most other countries and are not reliant on tips.
- Payment Terminals
- You may notice tip jars on counters or tipping options on payment terminals, but tipping is entirely optional and never assumed.
- Tour Guides Optional
- Tour guides and private drivers in New Zealand should be tipped between NZD 20 and NZD 50 per day, while bus tour operators can be given around NZD 5 to NZD 10 for a day's work, though this is optional.
Card Acceptance
- Debit And Eftpos
- Most retailers in New Zealand have EFTPOS terminals. New Zealanders overwhelmingly prefer to pay for their goods and services by card.
- Surcharge Changes
- The government plans to ban surcharges on card payments in-store, with legislation expected to be introduced by the end of the year and the ban to kick into effect no later than May 2026.
- Contactless Payment
- Most stores offer contactless payment at no cost to you, though occasionally smaller stores may require you to insert your physical debit or EFTPOS card or charge a small fee for using PayWave.
- Contactless And Credit
- Credit cards are widely accepted in New Zealand, with Visa and Mastercard most commonly used, and American Express and Diners Club also accepted in some stores.
Banking
- Ird Number Processing
- IRD aims for 8-10 working days processing; by post can take up to 20 working days
- Overview
- New Zealand has a sophisticated banking system. Foreigners can open accounts but requirements vary by visa type.
- Activation
- Full account access requires in-person branch visit after arrival to verify identity and address
- Account Setup Timeline
- Can be set up before arrival (up to 180 days) or in-person after arrival
Major Banks
Westpac
- Features
- No monthly fees, free Mastercard first year, migrant banking support
- Account Type
- Everyday Account
- Note
- Requires evidence of employment
ANZ
- Features
- No monthly fees for visa debit card holders, multi-currency options, 800+ branches
BNZ (Bank of New Zealand)
- Features
- Migrant banking specialist support, manages up to 25 accounts with YouMoney
ASB
- Features
- Multi-currency accounts, minimum deposit NZD $500
Basic Requirements
- Valid work or resident visa (not tourist visa)
- Proof of address or employer letter (can be overseas address initially)
- Passport or ID
- Inland Revenue (IRD) number (not essential but recommended to avoid 33% tax rate on interest)
Digital Alternatives
- Name
- Wise
- Type
- Non-bank digital multi-currency account
- Advantages
- Can open from overseas before arrival, supports 70+ countries, low transfer fees, no local residency proof required
AI-generated estimateData refreshed July 2026
Sources cited for this category
These are the sources cited in this money & payments research for this city. Individual figures may not each trace to one of them.
- 1.wisemove.co.nz
- 2.moatrek.com
- 3.wise.com
- 4.crowncurrency.com.au
- 5.nzpocketguide.com
- 6.myblondebucketlist.com
- 7.newzealand.com.au
- 8.lonelyplanet.com
- 9.tradingeconomics.com
- 10.stuff.co.nz
- 11.westpac.co.nz
- 12.rnz.co.nz
- 13.eftpos.co.nz
- 14.nztraveltips.com
- 15.consumerprotection.govt.nz
- 16.eftpos.co.nz
- 17.tsb.co.nz
- 18.stuff.co.nz
- 19.health.govt.nz
- 20.en.wikipedia.org
- 21.healthnz.govt.nz
- 22.healthpoint.co.nz
- 23.nzpocketguide.com
- 24.wise.com
- 25.monito.com
- 26.westpac.co.nz
- 27.immigration.govt.nz
- 28.moneyhub.co.nz
- 29.govt.nz
- 30.citymed.co.nz
- 31.wise.com
- 32.exchangerates.org.uk
More About Wellington
Data last updated July 2026 · Verify anything important.