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Emergencies in Venice

What should you know about healthcare and emergencies in Venice?

Emergency number

112

Police: 113. Ambulance: 118.

Updated July 2026 · Sources cited: veneziaunica.it, live-venice.it

Good to Know

  • Save 112 as your default emergency contact in Italy — it works free on any phone, even with no SIM card or credit, and operators can route you to police, fire, or medical help and often speak English.
  • Because Venice's historic center is crossed by canals, the Coast Guard/maritime line (1530) is worth knowing in addition to 112 — for anything involving the water (falls into canals, boat incidents), either number will get you help.
  • Downloading the 'Where ARE U' app before you need it is useful for solo nomads: it can silently alert 112 and send your GPS location even if you can't speak during the call.
  • Venice's historic center has only one full hospital — Ospedale SS. Giovanni e Paolo — so in a genuine emergency you may be moved by water ambulance rather than road ambulance; expect this to take longer than a mainland emergency response.
  • For serious trauma (major accidents, etc.), patients are often stabilized at SS. Giovanni e Paolo and then transferred to Ospedale dell'Angelo in Mestre, which is the region's dedicated trauma center — so 'nearest hospital' and 'best hospital for major trauma' are not always the same building here.
  • Dial 112 (EU-wide emergency number) or 118 (Italian medical emergency/SUEM) for ambulance dispatch.
  • EU/EEA visitors with a valid EHIC or UK GHIC can access public ER care under reciprocal arrangements; non-EU visitors without Italian coverage should expect to be billed directly for ER treatment, so travel insurance is strongly advised.
  • Two small walk-in first-aid points (not full ERs) operate in Piazza San Marco and Piazzale Roma for minor issues; these are useful for simple triage but will refer anything serious to SS. Giovanni e Paolo.

Direct Service Numbers

  • Police (Polizia Di Stato)
    Number
    113
    Notes
    National police line; calling 112 will route you here if needed.
  • Fire Brigade (Vigili Del Fuoco)
    Number
    115
    Notes
    Direct fire and rescue line.
  • Ambulance / Medical Emergency
    Number
    118
    Notes
    Dedicated medical emergency coordination line, still active alongside 112.
  • Coast Guard / Maritime Emergency
    Number
    1530
    Notes
    Especially relevant in Venice given its canals and lagoon setting; handles water-based emergencies and can be reached directly or via 112.

Hospitals

  • Ospedale SS. Giovanni E Paolo (Ospedale Civile Di Venezia)
    Hours
    Pronto Soccorso (ER) open 24 hours a day, every day
    Address
    Campo dei Santi Giovanni e Paolo, 6777, 30122 Venezia (Castello sestiere), historic center
    Trauma Level
    General/central hospital ER with an orthopedic trauma unit on-site — but it is NOT the region's designated major trauma hub. It functions as a 'spoke' facility within the ULSS 3 Serenissima network; serious multi-trauma cases are typically stabilized here and then transferred to the mainland trauma hub if needed.
    Notes
    This is the only full hospital located inside the historic (canal) city itself, reachable by vaporetto (Ospedale stop, line 5.2) or on foot; it houses general surgery, cardiology, ICU, orthopedics, obstetrics, pediatrics and other specialties alongside the ER.
  • Ospedale dell'Angelo (Mestre)
    Hours
    Pronto Soccorso (ER) open 24 hours a day, every day
    Address
    Via Paccagnella 11, 30174 Mestre (Venice mainland), roughly 15–25 minutes by train/car/bus from central Venice — not within the historic center
    Trauma Level
    Designated regional 'Ospedale HUB' for the Venice metropolitan area and ULSS 3 Serenissima, containing a dedicated Trauma Center (Centro del Trauma) plus intensive care and the provincial SUEM 118 ambulance operations center. It is described as the reference point for major road and workplace trauma in the province.
    Notes
    Listed here despite being outside the historic center because it is the actual major-trauma destination serving Venice; patients with serious trauma from the historic city are often transferred here by ambulance boat/road ambulance. Has a helipad for emergency transfers.
  • Ospedale Al Mare (Lido Di Venezia) — Small ER
    Hours
    Emergency department hours vary; smaller-scale service than the main city hospital
    Address
    Lido di Venezia (reachable by vaporetto from central Venice)
    Trauma Level
    Small, limited-capacity emergency department; no pediatric department on-site.
    Notes
    Locals note this ER is extremely limited in scope and that children in particular are often sent on to the hospital in central Venice instead.

Guardia Medica

Hours
Mon-Fri 20:00-08:00; Sat (pre-holidays) 10:00-08:00 next day; Sun/holidays 08:00-08:00 next day
Availability
Available throughout Venice and surrounding islands
Description
Evening and night medical assistance (on-call service)

Contact Numbers

Burano
+39 041 730005
Pellestrina
+39 041 967549
Murano Sant'Erasmo
+39 041 5274078
Venice Historic Center
+39 041 5294060
Lido Malamocco Alberoni
+39 041 5267743

Primary Hospital

Phone Non Urgent
+39 041 5294111
Phone 24 7 Emergency
118 or 112 (European emergency number)
Name
Ospedale SS. Giovanni e Paolo
Location
Campo SS. Giovanni e Paolo, Castello 6777, Venice historic center (~10-12 min walk from Rialto)
Accessibility
Accessible by vaporetto (stop: Ospedale), water ambulance, gondola, water taxi

Services

  • 24/7 emergency room (Pronto Soccorso)
  • Cardiology
  • Orthopedics
  • Intensive care
  • Psychiatric care

First Aid Stations

  • Piazza San Marco (Procuratie Nuove, N. 63/65)
    Phone
    +39 041 2960784
    Hours
    Daytime and evening hours
    Services
    First aid, basic medical assistance
  • Punto Primo Intervento
    Phone
    +39 041 5235134
    Hours
    Available for walk-in emergency care
    Location
    Piazzale Roma
    Services
    Minor injuries, heat-related conditions, emergency assessment
  • Lido Di Venezia (Piazzale Ravà 1)
    Hours
    24/7, 365 days/year
    Services
    24/7 first-aid station

Cost To Call

Free of charge from any phone, including mobiles with no SIM or credit.

Language Support

112 operators can direct calls through a multilingual interpreting service; English-speaking assistance is generally available.

Universal Emergency Number

Number
112
Recommended For Tourists Expats
Yes
Description
The Single European Emergency Number, valid across the EU including Italy. Free to call from any phone (landline or mobile), even without a SIM card or credit. Connects to a Public Safety Answering Point (PSAP) operator who assesses the situation and dispatches police, fire, or ambulance as needed. Multilingual support is available.

Non EU Residents

Required to bring passport and travel/private health insurance; first-aid services available for a fee to non-Veneto residents

Secondary Hospital

Phone Non Urgent
+39 041 9657111
Phone 24 7 Emergency
118 or 112
Name
Ospedale dell'Angelo
Location
Mestre (mainland, ~20 min by train from Venice Santa Lucia)
Services
Modern facility with pediatric ward and comprehensive services

EU Residents Coverage

EU citizens can bring European Health Insurance Card (EHIC/TEAM) for coverage at public facilities

Pharmacies

Availability
Widespread distribution across Venice, Lido, and island neighborhoods
Night Service
Rotating night duty system; schedules posted on pharmacy entrance doors

Services

  • Prescription filling
  • Over-the-counter medications
  • Medication refills from empty boxes

Standard Hours

Sunday Closed
Yes
Weekday Hours
08:30-12:30, 16:00-20:00 Mon-Fri
Saturday Hours
09:00-12:00
AI-generated estimateData refreshed July 2026

These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.

  1. 1.veneziaunica.it
  2. 2.live-venice.it
  3. 3.veniceinsiderguide.com
  4. 4.allaboutvenice.com
  5. 5.lovevenice.net
  6. 6.all-luxury-apartments.com
  7. 7.studiolegalemetta.com
  8. 8.arlettipartners.com
  9. 9.expatslivinginrome.com
  10. 10.esim.holafly.com
  11. 11.waitaly.net
  12. 12.monito.com
  13. 13.italianforawhile.com
  14. 14.thetraveler.org
  15. 15.italylawfirms.com
  16. 16.monito.com

Data last updated July 2026 · Verify anything important.