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Emergencies in Ubud

What should you know about healthcare and emergencies in Ubud?

Emergency number

112

Police: 110.

Updated July 2026 · Sources cited: bimcbali.com, bali.live

Good to Know

  • 112 is the easiest number to remember and works even with a locked phone or no credit — it will route you to the right service (police, fire, or medical).
  • In a place like Ubud, response times for ambulances can be slow due to winding roads and traffic; for non-critical situations it's often faster to get to a hospital yourself via taxi or Grab.
  • Save the Tourist Police contact and your embassy/consulate number in your phone in addition to 112 — they're specifically set up to help foreigners with lost passports, theft, or scam issues.
  • Most emergency operators outside big tourist hubs may not speak fluent English; having a translation app or asking a local/hotel staff to call on your behalf can speed things up.
  • Download InfoBMKG before you need it — Bali's volcanic and seismic activity means real-time official alerts are genuinely useful, not just theoretical.
  • Ubud's hospitals (BIMC Ubud, Kenak Medika, Ari Canti) are all designed to reduce the need to travel for common injuries and illnesses, but for major trauma, complex surgery, ICU-level care, or stroke/cardiac emergencies, patients are typically stabilized locally then transferred to larger South Bali facilities (BIMC Kuta/Nusa Dua, Siloam Denpasar, or the public referral hospital RSUP Prof. Dr. I.G.N.G. Ngoerah in Denpasar).
  • Kasih Ibu Hospital's Saba branch is sometimes recommended for Ubud travelers, but it is actually located in Gianyar, roughly 30 minutes away by motorbike toward Sanur — not a true 'in-Ubud' option for a genuine emergency.
  • Call ahead if possible before arriving with a non-critical issue; this lets the hospital mobilize the right specialist and can reduce wait times.
  • Private hospitals in Bali often require an upfront deposit (sometimes in USD) before treatment unless you have an insurance agreement directly with the facility — comprehensive travel/health insurance is strongly recommended.
  • The national emergency/ambulance numbers (112 for general emergencies, 118/119 for ambulance) can be used to request dispatch or verify which facility to head to before you go.

Emergency Numbers

Fire

Number
113
Notes
Fire brigade emergency number.

Police

Number
110
Notes
General police emergency line; connects you directly to police who will come to your location for theft, accidents, or safety concerns. An SMS option (1717) also exists in some areas.

Tourist Police

Denpasar Office Phone
+62 361 754599
Airport Help Desk Phone
+62 361 9351011 (ext. 6404)
Notes
Bali has a dedicated Tourist Police unit that assists international visitors with lost passports, theft, and scams; stations exist in major tourist areas including Ubud, and officers generally speak English.

Ambulance Medical

Number
118 or 119
Notes
Ambulance and medical emergency dispatch. Response times can vary significantly outside major cities like Denpasar, and Ubud's rural/hillside roads can slow arrival; many residents find it faster to use a taxi, Grab, or private transport to the nearest hospital rather than waiting.

Recommended Safety Apps

  • InfoBMKG
    Purpose
    Official real-time alerts for earthquakes, tsunamis, weather, and volcanic activity, with English-language alerts for travelers.
    Publisher
    BMKG (Indonesia's Meteorology, Climatology and Geophysics Agency)
  • BMKG Multi-Hazard Early Warning System App
    Purpose
    Referenced by UK government travel advice as a tool for monitoring earthquake and tsunami warnings in Indonesia.
    Publisher
    BMKG

Disaster Management Bnpb

Number
117
Notes
National Disaster Management Agency line for earthquake, flood, landslide, or volcanic-eruption related emergencies. Bali sits on the Pacific Ring of Fire, so this is genuinely useful to have saved.

Search And Rescue Basarnas

Number
115
Notes
National Search and Rescue Agency, relevant for hiking, water, or remote-area incidents (e.g. Mount Agung/Batur treks, river or volcano-related emergencies).

Universal Emergency Number

Number
112
Description
Indonesia's single, free nationwide emergency number, launched in 2015 and integrated with police, fire, and ambulance dispatch. It can be dialed from a locked phone or with no phone credit, and the operator routes the call to the correct service (police, fire, medical, or disaster response).

Hospitals

  • BIMC Ubud Medical Centre (Siloam Hospitals Group)
    Hours
    Emergency Room open 24 hours, 7 days a week
    Address
    Jl. Raya Sanggingan No. 21, Kedewatan, Kecamatan Ubud, Kabupaten Gianyar, Bali 80561, Indonesia
    Trauma Level Designation
    No formal Indonesian hospital trauma-class (A/B/C/D) publicly listed; marketed as a 24-hour 'Medical and Emergency Centre' with on-site ambulance, X-ray, and lab services rather than a full-scale trauma hospital
    Notes
    Part of the Siloam/BIMC network; can stabilize and treat common nomad emergencies (motorbike injuries, dengue, Bali belly) but more complex trauma or surgery cases are often referred to BIMC Kuta/Nusa Dua or Siloam Denpasar.
  • Kenak Medika Hospital (RS Kenak Medika)
    Hours
    Emergency services available 24 hours
    Address
    Jl. Raya Mas, Banjar Batan Ancak, Ubud, Gianyar, Bali
    Trauma Level Designation
    No specific trauma-class designation found in available sources; operates as a general private hospital with inpatient wards
    Notes
    Located in the Mas area just south of central Ubud; frequently cited by residents as a reliable, modern general hospital option.
  • Ari Canti Hospital (Rumah Sakit Ari Canti)
    Hours
    Emergency room operates 24 hours
    Address
    Jl. Raya Mas No. 88x, Mas, Ubud, Gianyar, Bali 80571
    Trauma Level Designation
    Classified as a 'Tipe C' (Type C) referral hospital for Gianyar Regency and East Bali under Indonesia's hospital classification system, meaning it must offer at least four basic specialist services
    Notes
    One of the few hospitals in the Ubud area with an official government referral-hospital classification; handles general surgery, orthopedic/accident cases and inpatient stays.

Healthcare

Overview
Ubud has several private international-standard clinics and one public hospital serving the region. Private clinics cater primarily to expats and tourists with English-speaking staff and modern equipment, while public options are government-subsidized but may have longer wait times.
Insurance
Travel insurance highly recommended. Foreign nationals may qualify for BPJS Kesehatan (national health insurance) if meeting residency requirements, but eligibility is complex and should be verified in advance.
Cost Notes
Private clinics charge significantly more than public hospitals. Consultation fees at international clinics typically require additional payment for tests and procedures beyond the initial visit. BIMC consultation may require ~700,000 IDR for mandatory doctor consultation before tests.

Facilities

  • BIMC Ubud Medical Centre
    Type
    International Private Clinic
    Contact
    +62 361 2091 030
    Location
    Central Ubud
    Services
    24/7 emergency care, general consultations, vaccinations, laboratory and radiology services, specialist referrals, telemedicine, medication delivery, medical equipment rental
    Notes
    First clinic in Indonesia accredited by Australian Council on Healthcare Standards (ACHS). Open 24/7. English-speaking doctors and some multilingual staff. Modern medical technology.
  • Kenak Medika Hospital Ubud
    Type
    Private Hospital
    Location
    Ubud
    Services
    General medicine, dental care, laboratory testing, diagnostic imaging (X-ray and ultrasound), minor surgical procedures, 24-hour emergency and trauma center, hemodialysis, natural birth services
    Notes
    Modern facilities, experienced staff, accepts insurance. Inpatient rooms available from Class II to VVIP.
  • UbudCare Clinic
    Type
    Private Clinic
    Location
    Peliatan, Ubud
    Services
    General consultations, dental services, psychiatry, 24/7 service
    Notes
    Serves locals and travelers. Two locations in Ubud area.
  • Toya Medika Clinic Ubud
    Type
    Private Clinic
    Location
    Petulu Ubud (Kutuh)
    Services
    Routine check-ups, medical consultations, laboratory services, infusion therapy, home visit services, 24-hour service
    Notes
    Established 2009. Accredited. English-speaking doctors available.
  • The Medical Bali - Ubud Branch
    Type
    Private Clinic
    Location
    Ubud
    Services
    General medical assistance, screening tests, emergency support, doctor home visits, 24-hour clinic
    Notes
    World-class healthcare services available via WhatsApp booking.
  • RSUD Sanjiwani Hospital
    Type
    Public Hospital
    Location
    Gianyar (serves Ubud region)
    Services
    General hospital services, emergency stabilization, inpatient care
    Notes
    Grade 'A' accreditation from Indonesia's Ministry of Health. Government-subsidized. Longer wait times typical.
  • Bumi Sehat Clinic
    Type
    Nonprofit Community Clinic
    Location
    Nyuh Kuning village, just outside Ubud
    Services
    Maternal and infant health, prenatal and postnatal care, pediatric services, emergency medical assistance, birth services
    Notes
    Donation-based. Founded 1995. Conducts ~20,000 consultations and 400+ births annually.

24 Hour Options

  • Nusa Medica Clinic Ubud Pharmacy
    Hours
    24/7
    Location
    Central Ubud (Jalan Raya Ubud area)
    Services
    Over-the-counter and prescription medications, on-site doctor consultations available 24/7
    Inventory
    Fever, headache, cough, cold remedies; antibiotics (prescription); stomach acid, allergy, vitamin medications; ointments for skin conditions; hypertension, cholesterol, uric acid treatments; muscle relaxants
    Notes
    Integrated with clinic. Comprehensive range of common and specialty medications.
  • Apotek Indobat Ubud 1
    Hours
    24/7
    Location
    Jalan Raya Teges Kanginan
    Notes
    24-hour pharmacy option
  • Prima Medika Medical Service Ubud Unit Pharmacy
    Hours
    24/7
    Location
    Br. Nyuh Kuning, Ubud
    Services
    On-call physicians (surgery, obstetrics, internal diseases, pediatrics), home visits, ambulance service, 24-hour drug store

Online Delivery

  • Pure Bali Pharmacy
    Contact
    +62 852-8597-7843
    Services
    24/7 online ordering, delivery within Bali including Ubud
    Delivery Time
    Fast delivery (often same-day)
    Notes
    Licensed pharmacists, professional advice available
  • Medisfera Bali
    Contact
    booking@medisferabali.com
    Services
    24/7 delivery pharmacy, IV drip services, OTC medications
    Locations
    Serves Ubud along with other Bali areas
    Delivery Time
    ~30 minutes in some areas

Standard Hours Options

  • Kimia Farma
    Type
    National chain
    Hours
    Monday-Friday 8:00 AM - 5:00 PM (closed weekends)
    Location
    Ubud
    Inventory
    Wide range local and international medications
    Notes
    Indonesia's largest pharmacy chain. Better English skills than small local pharmacies.
  • Guardian Pharmacy
    Type
    International chain
    Hours
    Regular business hours
    Location
    Jl. Raya Ubud, west of palace (central location)
    Inventory
    Over-the-counter medications, skincare, cosmetics, personal care items, both local and international brands
    Notes
    English-speaking staff. Qualified chemist on staff. Known for Western-style inventory (similar to drugstores). Wide product range including health/beauty.
  • Ubud Farma
    Contact
    (62 361) 974214
    Location
    Jl. Raya Ubud
  • Tjampuhan Farma
    Contact
    (62 361) 974 911
    Location
    Jl. Raya Campuhan 36, Ubud

Pricing

Over-the-counter medicines generally very affordable, often cheaper than Western countries.

Ubud has multiple pharmacy options ranging from 24-hour clinics to standard daytime chains. Well-stocked with both local and international medications. Over-the-counter medicines widely available; antibiotics and certain drugs require doctor prescription.

Common Inventory

Common Inventory

  • Fever and pain relievers (Paracetamol/Panadol - primary choice)
  • Cough and cold remedies
  • Antibiotics (prescription required)
  • Stomach acid and allergy medications
  • Vitamins and supplements
  • Antacids and rehydration salts
  • Skin ointments and creams
  • Hypertension and cholesterol medications
  • Muscle relaxants
  • Antihistamines
  • First aid items (antiseptic wipes, plasters, thermometers)

Language Support

Chain pharmacies (Guardian, Kimia Farma) have English-speaking staff. Small local pharmacies may have limited English—write medication names or use translation app.

Prescription Notes

Foreign prescriptions not legally valid in Indonesia. Must consult local doctor for new prescription. Many common OTC medicines available without prescription (fever tablets, pain relievers, cold remedies, rehydration salts). Antibiotics and stronger medications require doctor's prescription.

AI-generated estimateData refreshed July 2026

These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.

  1. 1.bimcbali.com
  2. 2.bali.live
  3. 3.ubudcare.com
  4. 4.themedical.id
  5. 5.kenakmedika.com
  6. 6.chaiofthetiger.com
  7. 7.bumisehat.org
  8. 8.toyamedika.com
  9. 9.april-international.com
  10. 10.statrys.com
  11. 11.statrys.com
  12. 12.cekindo.com
  13. 13.ilaglobalconsulting.com
  14. 14.emerhub.com
  15. 15.ownpropertyabroad.com
  16. 16.cekindo.com
  17. 17.ownpropertyabroad.com
  18. 18.bukitvista.com
  19. 19.balimarks.com
  20. 20.whodoyou.com
  21. 21.nusamedica.com
  22. 22.mindtrip.ai
  23. 23.myguidebali.com
  24. 24.purebalipharmacy.com
  25. 25.medisferabali.com
  26. 26.purebalipharmacy.com
  27. 27.expat.or.id
  28. 28.unicare-clinic.com
  29. 29.wise.com
  30. 30.ofx.com
  31. 31.investing.com
  32. 32.finance.yahoo.com

Data last updated July 2026 · Verify anything important.