What should you know about healthcare and emergencies in Ubud?
Emergency number
112
Police: 110.
Updated July 2026 · Sources cited: bimcbali.com, bali.live
Good to know
Good to Know
- 112 is the easiest number to remember and works even with a locked phone or no credit — it will route you to the right service (police, fire, or medical).
- In a place like Ubud, response times for ambulances can be slow due to winding roads and traffic; for non-critical situations it's often faster to get to a hospital yourself via taxi or Grab.
- Save the Tourist Police contact and your embassy/consulate number in your phone in addition to 112 — they're specifically set up to help foreigners with lost passports, theft, or scam issues.
- Most emergency operators outside big tourist hubs may not speak fluent English; having a translation app or asking a local/hotel staff to call on your behalf can speed things up.
- Download InfoBMKG before you need it — Bali's volcanic and seismic activity means real-time official alerts are genuinely useful, not just theoretical.
- Ubud's hospitals (BIMC Ubud, Kenak Medika, Ari Canti) are all designed to reduce the need to travel for common injuries and illnesses, but for major trauma, complex surgery, ICU-level care, or stroke/cardiac emergencies, patients are typically stabilized locally then transferred to larger South Bali facilities (BIMC Kuta/Nusa Dua, Siloam Denpasar, or the public referral hospital RSUP Prof. Dr. I.G.N.G. Ngoerah in Denpasar).
- Kasih Ibu Hospital's Saba branch is sometimes recommended for Ubud travelers, but it is actually located in Gianyar, roughly 30 minutes away by motorbike toward Sanur — not a true 'in-Ubud' option for a genuine emergency.
- Call ahead if possible before arriving with a non-critical issue; this lets the hospital mobilize the right specialist and can reduce wait times.
- Private hospitals in Bali often require an upfront deposit (sometimes in USD) before treatment unless you have an insurance agreement directly with the facility — comprehensive travel/health insurance is strongly recommended.
- The national emergency/ambulance numbers (112 for general emergencies, 118/119 for ambulance) can be used to request dispatch or verify which facility to head to before you go.
Emergency Numbers
Fire
- Number
- 113
- Notes
- Fire brigade emergency number.
Police
- Number
- 110
- Notes
- General police emergency line; connects you directly to police who will come to your location for theft, accidents, or safety concerns. An SMS option (1717) also exists in some areas.
Tourist Police
- Denpasar Office Phone
- +62 361 754599
- Airport Help Desk Phone
- +62 361 9351011 (ext. 6404)
- Notes
- Bali has a dedicated Tourist Police unit that assists international visitors with lost passports, theft, and scams; stations exist in major tourist areas including Ubud, and officers generally speak English.
Ambulance Medical
- Number
- 118 or 119
- Notes
- Ambulance and medical emergency dispatch. Response times can vary significantly outside major cities like Denpasar, and Ubud's rural/hillside roads can slow arrival; many residents find it faster to use a taxi, Grab, or private transport to the nearest hospital rather than waiting.
Recommended Safety Apps
InfoBMKG
- Purpose
- Official real-time alerts for earthquakes, tsunamis, weather, and volcanic activity, with English-language alerts for travelers.
- Publisher
- BMKG (Indonesia's Meteorology, Climatology and Geophysics Agency)
BMKG Multi-Hazard Early Warning System App
- Purpose
- Referenced by UK government travel advice as a tool for monitoring earthquake and tsunami warnings in Indonesia.
- Publisher
- BMKG
Disaster Management Bnpb
- Number
- 117
- Notes
- National Disaster Management Agency line for earthquake, flood, landslide, or volcanic-eruption related emergencies. Bali sits on the Pacific Ring of Fire, so this is genuinely useful to have saved.
Search And Rescue Basarnas
- Number
- 115
- Notes
- National Search and Rescue Agency, relevant for hiking, water, or remote-area incidents (e.g. Mount Agung/Batur treks, river or volcano-related emergencies).
Universal Emergency Number
- Number
- 112
- Description
- Indonesia's single, free nationwide emergency number, launched in 2015 and integrated with police, fire, and ambulance dispatch. It can be dialed from a locked phone or with no phone credit, and the operator routes the call to the correct service (police, fire, medical, or disaster response).
Hospitals
BIMC Ubud Medical Centre (Siloam Hospitals Group)
- Hours
- Emergency Room open 24 hours, 7 days a week
- Address
- Jl. Raya Sanggingan No. 21, Kedewatan, Kecamatan Ubud, Kabupaten Gianyar, Bali 80561, Indonesia
- Trauma Level Designation
- No formal Indonesian hospital trauma-class (A/B/C/D) publicly listed; marketed as a 24-hour 'Medical and Emergency Centre' with on-site ambulance, X-ray, and lab services rather than a full-scale trauma hospital
- Notes
- Part of the Siloam/BIMC network; can stabilize and treat common nomad emergencies (motorbike injuries, dengue, Bali belly) but more complex trauma or surgery cases are often referred to BIMC Kuta/Nusa Dua or Siloam Denpasar.
Kenak Medika Hospital (RS Kenak Medika)
- Hours
- Emergency services available 24 hours
- Address
- Jl. Raya Mas, Banjar Batan Ancak, Ubud, Gianyar, Bali
- Trauma Level Designation
- No specific trauma-class designation found in available sources; operates as a general private hospital with inpatient wards
- Notes
- Located in the Mas area just south of central Ubud; frequently cited by residents as a reliable, modern general hospital option.
Ari Canti Hospital (Rumah Sakit Ari Canti)
- Hours
- Emergency room operates 24 hours
- Address
- Jl. Raya Mas No. 88x, Mas, Ubud, Gianyar, Bali 80571
- Trauma Level Designation
- Classified as a 'Tipe C' (Type C) referral hospital for Gianyar Regency and East Bali under Indonesia's hospital classification system, meaning it must offer at least four basic specialist services
- Notes
- One of the few hospitals in the Ubud area with an official government referral-hospital classification; handles general surgery, orthopedic/accident cases and inpatient stays.
Healthcare
- Overview
- Ubud has several private international-standard clinics and one public hospital serving the region. Private clinics cater primarily to expats and tourists with English-speaking staff and modern equipment, while public options are government-subsidized but may have longer wait times.
- Insurance
- Travel insurance highly recommended. Foreign nationals may qualify for BPJS Kesehatan (national health insurance) if meeting residency requirements, but eligibility is complex and should be verified in advance.
- Cost Notes
- Private clinics charge significantly more than public hospitals. Consultation fees at international clinics typically require additional payment for tests and procedures beyond the initial visit. BIMC consultation may require ~700,000 IDR for mandatory doctor consultation before tests.
Facilities
BIMC Ubud Medical Centre
- Type
- International Private Clinic
- Contact
- +62 361 2091 030
- Location
- Central Ubud
- Services
- 24/7 emergency care, general consultations, vaccinations, laboratory and radiology services, specialist referrals, telemedicine, medication delivery, medical equipment rental
- Notes
- First clinic in Indonesia accredited by Australian Council on Healthcare Standards (ACHS). Open 24/7. English-speaking doctors and some multilingual staff. Modern medical technology.
Kenak Medika Hospital Ubud
- Type
- Private Hospital
- Location
- Ubud
- Services
- General medicine, dental care, laboratory testing, diagnostic imaging (X-ray and ultrasound), minor surgical procedures, 24-hour emergency and trauma center, hemodialysis, natural birth services
- Notes
- Modern facilities, experienced staff, accepts insurance. Inpatient rooms available from Class II to VVIP.
UbudCare Clinic
- Type
- Private Clinic
- Location
- Peliatan, Ubud
- Services
- General consultations, dental services, psychiatry, 24/7 service
- Notes
- Serves locals and travelers. Two locations in Ubud area.
Toya Medika Clinic Ubud
- Type
- Private Clinic
- Location
- Petulu Ubud (Kutuh)
- Services
- Routine check-ups, medical consultations, laboratory services, infusion therapy, home visit services, 24-hour service
- Notes
- Established 2009. Accredited. English-speaking doctors available.
The Medical Bali - Ubud Branch
- Type
- Private Clinic
- Location
- Ubud
- Services
- General medical assistance, screening tests, emergency support, doctor home visits, 24-hour clinic
- Notes
- World-class healthcare services available via WhatsApp booking.
RSUD Sanjiwani Hospital
- Type
- Public Hospital
- Location
- Gianyar (serves Ubud region)
- Services
- General hospital services, emergency stabilization, inpatient care
- Notes
- Grade 'A' accreditation from Indonesia's Ministry of Health. Government-subsidized. Longer wait times typical.
Bumi Sehat Clinic
- Type
- Nonprofit Community Clinic
- Location
- Nyuh Kuning village, just outside Ubud
- Services
- Maternal and infant health, prenatal and postnatal care, pediatric services, emergency medical assistance, birth services
- Notes
- Donation-based. Founded 1995. Conducts ~20,000 consultations and 400+ births annually.
24 Hour Options
Nusa Medica Clinic Ubud Pharmacy
- Hours
- 24/7
- Location
- Central Ubud (Jalan Raya Ubud area)
- Services
- Over-the-counter and prescription medications, on-site doctor consultations available 24/7
- Inventory
- Fever, headache, cough, cold remedies; antibiotics (prescription); stomach acid, allergy, vitamin medications; ointments for skin conditions; hypertension, cholesterol, uric acid treatments; muscle relaxants
- Notes
- Integrated with clinic. Comprehensive range of common and specialty medications.
Apotek Indobat Ubud 1
- Hours
- 24/7
- Location
- Jalan Raya Teges Kanginan
- Notes
- 24-hour pharmacy option
Prima Medika Medical Service Ubud Unit Pharmacy
- Hours
- 24/7
- Location
- Br. Nyuh Kuning, Ubud
- Services
- On-call physicians (surgery, obstetrics, internal diseases, pediatrics), home visits, ambulance service, 24-hour drug store
Online Delivery
Pure Bali Pharmacy
- Contact
- +62 852-8597-7843
- Services
- 24/7 online ordering, delivery within Bali including Ubud
- Delivery Time
- Fast delivery (often same-day)
- Notes
- Licensed pharmacists, professional advice available
Medisfera Bali
- Contact
- booking@medisferabali.com
- Services
- 24/7 delivery pharmacy, IV drip services, OTC medications
- Locations
- Serves Ubud along with other Bali areas
- Delivery Time
- ~30 minutes in some areas
Standard Hours Options
Kimia Farma
- Type
- National chain
- Hours
- Monday-Friday 8:00 AM - 5:00 PM (closed weekends)
- Location
- Ubud
- Inventory
- Wide range local and international medications
- Notes
- Indonesia's largest pharmacy chain. Better English skills than small local pharmacies.
Guardian Pharmacy
- Type
- International chain
- Hours
- Regular business hours
- Location
- Jl. Raya Ubud, west of palace (central location)
- Inventory
- Over-the-counter medications, skincare, cosmetics, personal care items, both local and international brands
- Notes
- English-speaking staff. Qualified chemist on staff. Known for Western-style inventory (similar to drugstores). Wide product range including health/beauty.
Ubud Farma
- Contact
- (62 361) 974214
- Location
- Jl. Raya Ubud
Tjampuhan Farma
- Contact
- (62 361) 974 911
- Location
- Jl. Raya Campuhan 36, Ubud
Pricing
Over-the-counter medicines generally very affordable, often cheaper than Western countries.
Ubud has multiple pharmacy options ranging from 24-hour clinics to standard daytime chains. Well-stocked with both local and international medications. Over-the-counter medicines widely available; antibiotics and certain drugs require doctor prescription.
Common Inventory
Common Inventory
- Fever and pain relievers (Paracetamol/Panadol - primary choice)
- Cough and cold remedies
- Antibiotics (prescription required)
- Stomach acid and allergy medications
- Vitamins and supplements
- Antacids and rehydration salts
- Skin ointments and creams
- Hypertension and cholesterol medications
- Muscle relaxants
- Antihistamines
- First aid items (antiseptic wipes, plasters, thermometers)
Language Support
Chain pharmacies (Guardian, Kimia Farma) have English-speaking staff. Small local pharmacies may have limited English—write medication names or use translation app.
Prescription Notes
Foreign prescriptions not legally valid in Indonesia. Must consult local doctor for new prescription. Many common OTC medicines available without prescription (fever tablets, pain relievers, cold remedies, rehydration salts). Antibiotics and stronger medications require doctor's prescription.
Sources cited for this category
These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.
- 1.bimcbali.com
- 2.bali.live
- 3.ubudcare.com
- 4.themedical.id
- 5.kenakmedika.com
- 6.chaiofthetiger.com
- 7.bumisehat.org
- 8.toyamedika.com
- 9.april-international.com
- 10.statrys.com
- 11.statrys.com
- 12.cekindo.com
- 13.ilaglobalconsulting.com
- 14.emerhub.com
- 15.ownpropertyabroad.com
- 16.cekindo.com
- 17.ownpropertyabroad.com
- 18.bukitvista.com
- 19.balimarks.com
- 20.whodoyou.com
- 21.nusamedica.com
- 22.mindtrip.ai
- 23.myguidebali.com
- 24.purebalipharmacy.com
- 25.medisferabali.com
- 26.purebalipharmacy.com
- 27.expat.or.id
- 28.unicare-clinic.com
- 29.wise.com
- 30.ofx.com
- 31.investing.com
- 32.finance.yahoo.com
More About Ubud
Data last updated July 2026 · Verify anything important.