What should you know about healthcare and emergencies in Thredbo?
Emergency number
000
Police: 131 444.
Updated July 2026 · Sources cited: healthdirect.gov.au, playsafe.health.nsw.gov.au
Scope: named hospitals with ER/trauma capability serving Thredbo
Good to know
Good to Know
- 000 works the same everywhere in Australia, including Thredbo — but Thredbo is a remote alpine village, so give the operator the town name (Thredbo) and, if you have it, your street/lodge name or GPS coordinates from the Emergency+ app to speed up response.
- On-mountain ski/bike injuries are usually first handled by Thredbo Ski Patrol (02 6459 4147) rather than a general ambulance call, though for anything life-threatening you should still call 000.
- If you're heading into the backcountry around Kosciuszko National Park, mobile coverage can be patchy — carrying a satellite phone or Personal Locator Beacon and filing a Trip Intention Form with NSW NPWS is genuinely recommended local practice, not just boilerplate advice.
- Calling 911 will not work in Australia — always use 000 (or 112 from a mobile).
- Thredbo itself has no hospital — only the small Thredbo Medical Centre (a GP/first-aid clinic inside the Thredbo Leisure Centre) for non-emergency care; for any real emergency, dial 000 for an ambulance rather than trying to self-transport.
- The nearest actual hospital emergency department is Cooma Hospital, roughly an hour's drive away; for major trauma (e.g. serious ski, mountain-bike, or vehicle accidents), patients are typically stabilized at Cooma and then transferred to Canberra Hospital, about 2.5-3 hours away, which is the designated regional Major Trauma Centre.
- Given the distances involved, air/helicopter retrieval is commonly used for time-critical trauma from the Thredbo/Snowy Mountains area rather than ground transport all the way to Canberra.
- Public hospital ED visits are free for Medicare card holders in Australia; visitors without Medicare coverage or reciprocal health agreements may be charged.
Thredbo Specific
- Backcountry Safety
- For backcountry trips around Thredbo/Kosciuszko National Park, visitors are advised to carry a satellite phone or Personal Locator Beacon (hireable from NSW National Parks and Wildlife Service), know local emergency numbers, download the Emergency+ app, and file a Trip Intention Form with NPWS before heading out.
Ski Patrol
- Number
- 02 6459 4147
- Hours
- 8am–4:30pm through the winter ski season
- Notes
- Thredbo Ski Patrol (and Bike Patrol in summer) are the first responders on the mountain for on-slope injuries; patrol operates during marked hours in the winter ski season, and 000 should still be called for life-threatening emergencies.
Secondary Numbers
International Standard Emergency Number
- Number
- 112
- Notes
- Can only be dialled on a digital mobile phone (not landlines or satellite phones); it redirects to the same Triple Zero (000) service.
National Relay Service Text Emergency Number
- Number
- 106
- Notes
- A text-based relay service for people who are deaf or have a hearing/speech impairment, usable only via a TTY/teletypewriter device.
Non Emergency Numbers
Police Assistance Line
- Number
- 131 444
- Use Case
- Non-urgent police matters, e.g. reporting theft or a minor incident after the fact.
NSW State Emergency Service (SES)
- Number
- 132 500
- Use Case
- Flood, storm, or other non-life-threatening natural-disaster assistance. Cannot be reached by dialling 000.
Healthdirect Helpline
- Number
- 1800 022 222
- Use Case
- Free 24/7 non-emergency health advice from a nurse.
Poisons Information Centre
- Number
- 13 11 26
- Use Case
- Suspected poisoning, overdose, or venomous bites/stings (relevant given Thredbo's alpine/bushland surrounds).
Recommended Official Apps
Emergency+
- Function
- Lets you call 000 directly from the app and displays your GPS latitude/longitude, plus 'what3words' and 'drop a pin' functions, useful for giving your exact location in a remote alpine area like Thredbo where street addresses don't exist.
- Publisher
- Australian government-backed (developed with state/territory emergency services, promoted by ACMA/healthdirect)
Healthdirect App
- Function
- Can also be used to call 000 and provides access to non-emergency health advice/service-finder tools.
- Publisher
- healthdirect Australia (federally funded)
GoodSAM
- Function
- A CPR/cardiac-arrest responder alert app that Thredbo Ski Patrol actively promotes locally; registered volunteers nearby are notified to help before paramedics arrive.
- Publisher
- NSW Ambulance
Universal Emergency Number
- Number
- 000
- Name
- Triple Zero
- Details
- Triple Zero (000) is Australia's main emergency service number, and you should call it if you need urgent help from police, fire or ambulance services. Calls are free from any fixed or mobile phone, and an operator (Telstra) answers first, asks which service you need, and stays on the line until connected.
Covers
- police
- fire
- ambulance
Hospitals
Cooma Hospital and Health Service
- Phone
- 02 6455 3222
- Address
- 2 Bent Street, Cooma, NSW 2630
- Source Basis
- NSW Government Southern NSW Local Health District service page and healthdirect/MyHospitals.gov.au facility listings
- Distance From Thredbo
- Approx. 70km / around 1 hour drive from Thredbo village
- Trauma Level Designation
- Small rural public hospital (fewer than 50 beds); provides 24-hour emergency stabilization but is not a designated major trauma centre. Serious trauma cases are stabilized here and then transferred/referred to the ACT Trauma Service at Canberra Hospital.
- Emergency Department Hours
- 24 hours, 7 days a week
- Notes
- This is the nearest hospital-based emergency department to Thredbo. Local reviews describe it as a small, well-regarded rural ED but note it is not equipped for major trauma cases, which get transferred on.
Canberra Hospital (Emergency Department, Building 5)
- Phone
- 02 5124 2611
- Address
- Building 5, Hospital Road (off Bateson Road), Garran, ACT 2605 — corner of Yamba Drive and Hindmarsh Drive
- Source Basis
- Canberra Health Services official pages (Emergency Department at Canberra Hospital; ACT Trauma Service page)
- Distance From Thredbo
- Approx. 180km / around 2.5-3 hours drive from Thredbo village
- Trauma Level Designation
- Designated Major Trauma Centre — home of the ACT Trauma Service (ACTTS), which is the official tertiary referral trauma centre for the ACT, Southern NSW and the Murrumbidgee region, explicitly including Cooma.
- Emergency Department Hours
- 24 hours, 7 days a week
- Notes
- This is where serious ski/mountain-bike trauma cases from the Thredbo area are ultimately treated if injuries exceed what Cooma Hospital can manage. Emergency Department relocated into the new Building 5 critical care building.
Pharmacies
Capital Chemist Thredbo
- Location
- Village area (Shop 6, 24 Diggings Terrace)
- Services
- Prescriptions and over-the-counter medication year-round
- Hours Summer
- Monday-Sunday 9 AM – 1 PM (closed Tuesday)
- Hours Winter
- Full-time availability with qualified pharmacist on site
Village Pharmacy Thredbo
- Location
- Village Square / Mowamba Place area
- Services
- Prescription dispensing, medication counselling, minor ailment consultations
- Hours Summer
- Monday-Sunday 9 AM – 1 PM
- Hours Winter
- Pharmacist available
Important Caveats
Important Caveats
- Dialling 911 (the US number) does NOT connect to Australian emergency services.
- 000 cannot be contacted via SMS/text message.
- In extreme events (major bushfires/storms) there can be a short delay answering 000 — callers are told to stay on the line rather than hang up and redial.
Healthcare
- Location
- Located inside Thredbo Leisure Centre
- Services
- General practice services; fees apply
- Emergency
- Dial 000
- Backup Medical
- First aid care available in Thredbo; nearest hospital in Cooma; medical service in Jindabyne
- Primary Facility
- Thredbo Medical Centre
- After Hours Option
- 13CURE home doctor and telehealth services available
- Access Notes
- Seasonal operation with reduced winter capacity; closed May and October
Hours
- Summer
- November to April: 10 AM – 5 PM, 7 days/week
- Winter
- June long weekend to October long weekend: 9 AM – 5 PM, 7 days/week
AI-generated estimateData refreshed July 2026
Sources cited for this category
These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.
More About Thredbo
Data last updated July 2026 · Verify anything important.