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Emergencies in Taipei

What should you know about healthcare and emergencies in Taipei?

Emergency number

112

Police: 110. Ambulance: 119.

Updated July 2026 · Sources cited: movehub.com, statrys.com

Good to Know

  • Taiwan uses two separate emergency numbers instead of one universal number: 110 for police and 119 for both fire and ambulance — there's no single 911/999-style number for direct dialing.
  • 112 works even without a SIM card or with a locked phone (as long as there's carrier signal) and gives voice prompts in English, making it a handy backup if you can't remember 110/119, though it usually takes longer to connect than calling 110 or 119 directly.
  • Tourists and short-term visitors are not covered by Taiwan's National Health Insurance, so any ambulance/hospital treatment will be billed at full, unsubsidized rates — travel insurance with medical evacuation cover is strongly recommended.
  • Taiwan sits on an active earthquake zone and in the typhoon belt; the government pushes automatic cell-broadcast alerts to phones for earthquakes and severe weather, so keep emergency alerts turned on in your phone settings.
  • Save the Foreign Affairs Police Station number for Taipei in your phone — it's a police unit specifically staffed to help English-speaking foreigners.
  • In a genuine emergency, dial 119 for an ambulance (fire department dispatch) or 110 for police; ambulances will generally take you to the nearest available hospital unless you clearly state a preference.
  • Foreign visitors are not covered by Taiwan's National Health Insurance, so expect to pay out of pocket at the time of treatment and file for reimbursement with your own travel/health insurer afterward.
  • Taiwan's ER culture differs from the West: patients are typically kept lying on a gurney while waiting rather than in a seated waiting room, so busy ERs can look more crowded/chaotic than they actually are.
  • Ambulance crews in Taiwan may have more limited advanced life-support training and equipment than in the US/Europe; for urgent-but-not-life-threatening situations, arranging a taxi or ride-hail directly to a major hospital's ER can sometimes be faster.
  • NTUH, Taipei Veterans General Hospital, and Shin Kong Wu Ho-Su Memorial Hospital are commonly cited as Taipei's main dedicated trauma centers; MacKay Memorial and the Taipei City Hospital network are also strong 24/7 options and are more centrally located for many nomad neighborhoods.

Official Safety Apps

  • National 119 App
    Publisher
    National Fire Agency / local fire departments
    Description
    Lets users submit emergency requests in English, including their location and photos, useful for foreigners who don't speak Mandarin.
  • Cell Broadcast Public Warning System
    Publisher
    Taiwan government (built into telecom network, not a separate downloadable app)
    Description
    Taiwan automatically pushes earthquake early-warning and other disaster alerts directly to mobile phones via cell broadcast, similar to Japan's system — no app installation required, just keep emergency alerts enabled on your phone.

Other Useful Hotlines

  • Foreign Affairs Police Station (Taipei)
    Number
    (02) 2556-6007 or (02) 2331-3561 ext. 3064/3065
    Description
    English-speaking police unit for foreigners in Taipei.
  • Tourist Hotline
    Number
    0800-011-765
    Description
    24-hour general travel assistance line for visitors, toll-free within Taiwan.
  • 24-hour Foreigner Assistance
    Number
    0800-024-111
    Description
    General-purpose foreigner assistance hotline.
  • Anti-Fraud Hotline
    Number
    165
    Description
    For reporting scams and fraud, common targeting tourists and expats.
  • Domestic Violence / Sexual Assault Hotline
    Number
    113
    Description
    National protection hotline for domestic violence and sexual assault cases.
  • Mental Health / Suicide Prevention
    Number
    1925
    Description
    24-hour mental health crisis and suicide prevention line.
  • English Directory Assistance
    Number
    106
    Description
    For finding phone numbers and general directory help in English.

Hospitals

  • National Taiwan University Hospital (NTUH) - Main/West Campus
    Phone
    +886-2-2356-2900
    Hours
    Emergency Department open 24 hours a day, every day
    Address
    No. 7, Zhongshan S. Rd., Zhongzheng District, Taipei City 100, Taiwan
    Trauma Level
    Designated trauma center (one of the major trauma centers serving Taipei)
    Notes
    Teaching hospital and leading acute/critical care center; visitors are directed to use the Xuzhou Road entrance for the ER.
  • Taipei Veterans General Hospital
    Phone
    Main hospital switchboard (see hospital website for department extensions)
    Hours
    Emergency Department operates 24/7
    Address
    No. 201, Sec. 2, Shipai Rd., Beitou District, Taipei City 112, Taiwan
    Trauma Level
    Designated trauma center
    Notes
    One of Taiwan's leading acute medical care centers, treating major trauma, stroke, and heart attack cases and accepting referrals from other hospitals.
  • Shin Kong Wu Ho-Su Memorial Hospital
    Phone
    +886-2-2833-2211
    Hours
    24-hour emergency services
    Address
    No. 95, Wenchang Rd., Shilin District, Taipei City 111045, Taiwan
    Trauma Level
    Designated trauma center
    Notes
    Large private medical center (900+ beds) in the Shilin/Tianmu area, popular with the expat community.
  • MacKay Memorial Hospital (Taipei/Tamsui Campus)
    Phone
    +886-2-2543-3535
    Hours
    24-hour emergency services
    Address
    No. 92, Sec. 2, Zhongshan N. Rd., Zhongshan District, Taipei City 10449, Taiwan
    Trauma Level
    Major medical center with full emergency/trauma capability (not on the commonly cited 'four trauma centers' list, but one of Taiwan's largest medical centers)
    Notes
    One of Taiwan's oldest and largest hospitals, listed as an English-friendly medical institution by Taipei City Government.
  • Taipei City Hospital (Municipal System, Multiple Campuses)
    Phone
    Citizen Hotline 1999 ext. 888 (within Taipei); +886-2-2555-3000 (international callers)
    Hours
    24-hour full emergency services at all campuses
    Address
    Headquarters/Renai-area campus: No. 145, Zhengzhou Rd., Datong District, Taipei City 103212, Taiwan (system includes Renai, Zhongxiao, Yangming, and Zhongxing branches)
    Trauma Level
    Municipal trauma network; the Zhongxing branch has an emergency heliport for air-rescue transfers to the trauma center
    Notes
    A single municipal hospital system with several campuses around the city; each campus runs its own 24-hour ER.
  • Taiwan Adventist Hospital (TAH)
    Phone
    +886-2-2771-8151
    Hours
    24-hour Emergency Room
    Address
    No. 424, Sec. 2, Bade Rd., Songshan District, Taipei City 10556, Taiwan
    Trauma Level
    Private hospital ER with trauma capability (not one of the city's designated Level-I-equivalent trauma centers)
    Notes
    Mid-sized private hospital in Songshan District serving the greater Taipei area, with 24/7 multidisciplinary emergency care.

Fire

Number
119
Description
Same number as ambulance; the dispatcher routes the call appropriately.

Police

Number
110
Description
Primary number for crimes, traffic accidents, and general police assistance.

Ambulance

Number
119
Description
Same number as fire department; state the location, nature of the emergency, and condition of the person needing help.

Universal Number

Number
112
Description
Works from any mobile phone even without a SIM card or with poor signal, as long as the phone can still connect to any carrier's network. Follow the voice prompts (press 0 for police/110, press 9 for fire-ambulance/119). Available in Chinese and English. Mainly intended as a backup or for use in remote/mountainous areas — calling 110 or 119 directly is faster in the city.

Healthcare

English Support
Many international hospitals and private clinics in Taipei employ multilingual staff; public hospitals vary by location
System Overview
Taiwan operates a universal single-payer National Health Insurance (NHI) system covering nearly 99% of the population. The system is mandatory for all residents and expats holding an Alien Resident Certificate (ARC) staying longer than 4–6 months.

Nhi Costs

Premium Basis
5.17% of monthly reported income for employed expats
Copayment Coverage
Patients pay 10–20% of total treatment cost; NHI covers remainder
Copayments Inpatient
NT$4,700
Copayments Outpatient
NT$100
Monthly Premium Employed
NT$1,825

Nhi Enrollment

Required For
Expats with ARC or employed in Taiwan
Enrollment Automatic
Employers automatically enroll employees on first day of work
Mandatory Stay Threshold
4–6 months

Special Clinics

Description
Private 'special clinics' operate in urban centers, primarily staffed with English speakers to serve the expat market; care not covered by NHI and requires out-of-pocket payment or private insurance

Public Vs Private

Public Hospitals
World-class, efficient, heavily subsidized NHI care; longer wait times
Private Hospitals
Higher cost, shorter wait times, English-speaking staff, not covered by NHI

Private Expat Insurance

Recommended For
Non-working expats, retirees, those under ARC eligibility, and supplemental coverage for private hospital access

Monthly Basic Coverage

Currency
USD
Min Amount
100

Monthly Comprehensive Coverage

Range
300+
Currency
USD
Includes
dental, maternity, medical evacuation

Pharmacies

Pharmacy Staff
Generally well-trained; many in urban areas speak English; staff can provide guidance on OTC medicines
Pre Arrival Tip
Bring 2–3 months supply of current medications in original packaging, along with doctor's letter and original prescriptions, to cover the period before ARC and NHI enrollment
Pharmacy Network
Pharmacies (marked by green cross sign) are ubiquitous throughout cities and neighborhoods; easily accessible in urban centers
Medication Pricing
Significantly cheaper than Western countries, with NHI controlling costs; even without NHI, prices are reasonable
Prescription Requirements
Stronger pain relievers, antibiotics, psychotropic drugs, and controlled substances require prescription from licensed doctor
Chronic Disease Prescriptions
Can be issued to cover up to 90 days and collected in portions from participating pharmacies; practical for ongoing conditions
Nhi Subsidy For Prescription Drugs
Once enrolled in NHI with ARC, prescription medications are heavily subsidized; patients pay modest co-payment instead of full retail cost

OTC Medications

Note
Many medications available OTC in Taiwan that require prescriptions in Western countries (e.g., asthma inhalers)

Readily Available

  • Pain relievers
  • Cold and flu remedies
  • Antihistamines
  • Digestive aids
  • Allergy relief

Retail Locations

  • Standalone pharmacies (marked by green cross)
  • Convenience stores (7-Eleven, FamilyMart, Hi-Life) with extended hours
  • Major supermarkets (PX Mart, Wellcome) with health/wellness sections
  • Beauty store chains (Watsons, Cosmed)
  • Traditional Chinese Medicine (TCM) shops
  • Online platforms (Shopee, PChome, Rakuten)
AI-generated estimateData refreshed July 2026

These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.

  1. 1.movehub.com
  2. 2.statrys.com
  3. 3.focustaiwan.tw
  4. 4.taipeitimes.com
  5. 5.expatfocus.com
  6. 6.expatexchange.com
  7. 7.bubbleteaisland.com
  8. 8.asialifestylemagazine.com
  9. 9.wise.com
  10. 10.exchange-rates.org

Data last updated July 2026 · Verify anything important.