What should you know about healthcare and emergencies in Stockholm?
Emergency number
112
Updated July 2026 · Sources cited: jarniascyril.com, visitstockholm.com
Good to know
Good to Know
- Save 112 in your phone before you need it — it works even on a locked phone or one with no SIM card, and operators speak English as well as Swedish.
- Don't call 112 for non-urgent issues like a bike theft discovered hours later — use 114 14 instead, as misusing 112 can delay help for real emergencies and is illegal.
- If you're unsure whether something is a true emergency, 1177 lets you talk to a nurse first, who can tell you whether to call 112, go to an ER, or handle it yourself.
- The 112 app is genuinely useful even for short-term visitors: it can call 112 with your GPS location attached automatically, which speeds up response versus a plain phone call.
- You cannot dial Swedish 112 from outside Sweden — if traveling elsewhere in the EU, 112 still works but connects to that country's own emergency center.
- In a true emergency in Sweden, always call 112 rather than trying to choose a hospital yourself — ambulance dispatch will route you to whichever facility (including ones further out, like Danderyd Hospital or Karolinska Huddinge) is appropriate for your condition.
- For urgent-but-not-life-threatening issues, Sweden uses a triage system at ERs (seen by severity, not arrival order), so non-critical cases can mean a multi-hour wait — a Närakut (urgent care center) or calling the 1177 nurse advice line is often faster for minor issues.
- Bring photo ID and, if you have one, your Swedish personnummer or EU health insurance card (EHIC) — this affects what you're charged at the ER.
Other Relevant Numbers
116 000
- Description
- EU-wide hotline to report missing children.
010-456 6700
- Description
- Swedish Poisons Information Centre for non-urgent advice on poisoning; for urgent poisoning emergencies call 112.
Recommended Official Safety Apps
112 (SOS Alarm)
- Publisher
- SOS Alarm (on behalf of the Swedish government)
- Description
- Official app for Sweden's 112 emergency system. Lets you call 112 with your location automatically shared with the operator, view nearby incidents (fires, traffic accidents, explosions, people in distress in water), receive VMA (Important Public Announcement) crisis alerts, see nearby public defibrillators on a map, and access CPR/preventive safety guidance.
- Language Note
- Interface and event descriptions are primarily in Swedish, though core safety functions (calling 112, sharing location) work regardless of language.
Platforms
- iOS
- Android
Krisinformation.se
- Publisher
- Swedish Civil Contingencies Agency (MSB) / Krisinformation.se
- Description
- Government agencies' joint crisis-information app and website; publishes VMA alerts and official guidance during accidents, crises, or major disruptions.
Platforms
- iOS
- Android
- Web
SVT Text / Sveriges Radio Play
- Publisher
- Public broadcasters (SVT, Sveriges Radio)
- Description
- Public broadcaster app and teletext service used to relay VMA (Important Public Announcement) alerts and crisis instructions, useful as a backup channel to the 112 app.
Platforms
- iOS
- Android
- Web/TV teletext
Hospitals
Karolinska University Hospital (Solna Campus) – Akutmottagning
- Hours
- Emergency department (Akutmottagning) open 24/7
- Address
- Eugeniavägen 3, 171 76 Solna, Sweden
- Trauma Level
- Sweden's largest designated Level 1 Trauma Centre, treating the most severely injured adult and pediatric patients in the Stockholm region
- Notes
- Karolinska Solna is Sweden's principal academic hospital and the region's main destination for severe/complex trauma; it sits just north of the city center, roughly a 10-15 minute metro or taxi ride from Norrmalm/Stockholm Central.
Emergency department open 24/7
- Name
- Södersjukhuset (Södersjukhuset / SöS – Stockholm South General Hospital) – Akutmottagning
- Address
- Sjukhusbacken 14, 118 61 Stockholm, Sweden
- Trauma Level
- Major general acute-care hospital with a large trauma-capable ER; not formally branded a 'Level 1' center in public materials but functions as one of the region's core trauma-receiving hospitals
- Notes
- Located on Södermalm, close to central Stockholm and well within reach of most nomad-popular neighborhoods.
S:t Görans Hospital (Capio S:t Görans Sjukhus) – Akutmottagning
- Hours
- Emergency department open 24/7 for adults (surgical conditions, orthopedics, internal medicine)
- Address
- Sankt Göransplan 1, 112 81 Stockholm, Sweden
- Trauma Level
- General acute hospital handling adult emergency surgical, orthopedic and internal medicine cases; not a designated Level 1 trauma center — most severe multi-trauma cases are routed to Karolinska
- Notes
- Located on Kungsholmen, close to the city center.
Police Non Emergency
- Number
- 114 14
- Calling From Abroad Or Foreign Mobile
- +46 77 114 14 00
- Description
- National police number for non-urgent matters such as reporting a crime after the fact, lost property, tips, or general inquiries. Available 24/7, English generally spoken.
Universal Emergency Number
- Number
- 112
- Notes
- Only for genuine emergencies where life, property, or the environment is in immediate danger. Misusing 112 for non-urgent matters is illegal and can result in fines or imprisonment. You cannot dial Swedish 112 from outside Sweden; each EU country has its own 112 call center.
- Description
- Sweden's and the EU's single emergency number for police, fire, ambulance, and mountain/sea rescue, operated 24/7 by SOS Alarm. Free to call from any landline or mobile, even without a SIM card or credit. Operators answer in Swedish and English.
Medical Advice Non Emergency
- Number
- 1177
- Calling From Abroad Or Foreign Mobile
- +46 771 117 700
- Description
- 1177 Vårdguiden national healthcare advisory line for non-urgent medical questions; a nurse can advise whether to call 112, visit an ER, or self-care. Available 24/7 with some multilingual support.
Major Incident Information Line
- Number
- 113 13
- Description
- National information number for non-urgent questions about major accidents, crises, or disease outbreaks in society. Available 24/7 and designed to reduce load on 112 during large-scale incidents.
Healthcare
- Dental Care
- Free for under 18s; over 18s receive care allowance for regular visits
- System Overview
- Universal tax-funded public healthcare system, widely regarded as among the best in the world. Decentralized management across 21 county councils and ~290 municipalities.
- Primary Care Access
- Register with local health centre (vårdcentral) after receiving personnumer. Search and book via 1177.se or call 1177 for free healthcare advice 24/7. Most healthcare professionals speak English; interpreters available free of charge.
Costs For Residents
- Annual Cost Cap
- Patient fees capped annually; exemption card issued upon reaching cap, then free healthcare for remainder of year
- Specialist Visit
- SEK 400
- Primary Care Visit
- SEK 110
- Hospital Per Day After 10 Days
- SEK 60
- Hospital Per Day First 10 Days
- SEK 120
Residency Requirements
- EU Citizens
- Entitled to healthcare at same subsidised rates as Swedish residents with European Health Insurance Card (EHIC) for first 12 months, then must register for personnummer (personal identity number)
- Initial Period
- Difficult to access regular primary care before receiving personnummer; emergency care available to all
- Non EU Citizens
- Must arrange comprehensive private health insurance before becoming a resident. Once registered with Swedish Tax Agency and assigned personnummer, access same rates as Swedish nationals
Pharmacies
- Staff Support
- Trained staff available; speak English; can answer medication questions. Medicines Information Line: 0771-46 70 10 (weekdays 8:00-17:00, Swedish and English)
- Pharmacy Network
- Over 1,400 pharmacies countrywide, identified by 'Apotek' name and green cross symbol. Mix of state-owned and private operators post-2009 deregulation.
- Online Pharmacies
- Many pharmacies offer online purchase and delivery (OTC and prescription). Must have personnummer and e-identification for prescription medicines online.
- Pharmacy Substitution
- Staff may substitute prescribed medicine with equivalent lower-cost option if available within high-cost threshold system
- Prescription Handling
- Electronic prescriptions (e-prescriptions) registered on national prescription server; patient can choose any pharmacy. Paper prescriptions also accepted. Prescriptions from EU/EEA countries generally valid in Sweden.
Available Medicines
- Over The Counter
- Available at pharmacies, supermarkets, and petrol stations (paracetamol, cough remedies, sore throat medicines, fever treatments, allergy relief)
- Prescription Required
- Antibiotics, strong painkillers, sleeping aids, and most other medications require doctor's prescription
High Cost Protection
- Status
- Applies to residents and EEA citizens
- Mechanism
- Tiered discount system; government covers larger percentage of cost as spending increases; once cap reached, prescriptions free for remainder of 12-month period
- Annual Cap
- SEK 2,600
- Eligibility Note
- Non-residents without Swedish registration typically pay full price unless covered by private/reciprocal health insurance
AI-generated estimateData refreshed July 2026
Sources cited for this category
These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.
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Data last updated July 2026 · Verify anything important.