Emergencies in Springdale

Good to Know

• 911 works from any phone in Springdale, including cell phones without an active plan, and is the correct number for police, fire, and medical emergencies alike.
• For non-urgent police matters (filing a report, following up on a case), use the Springdale Police Department's non-emergency line rather than 911 to keep the emergency line free.
• Registering for Smart911 in advance is genuinely useful for nomads with medical conditions or language needs, since dispatchers see your profile the moment you call 911 from a registered number.
• Arkansas Children's Northwest is pediatric-only — adults experiencing an emergency should go to Northwest Medical Center - Springdale or the Mercy Emergency Department instead.
• Mercy Emergency Department - Springdale is a freestanding ER, not a full hospital — it can stabilize and treat many emergencies but will transfer patients needing surgery, ICU care, or higher-level trauma care to a full hospital campus.
• For major trauma, nomads in Springdale should be aware that higher-level trauma centers (e.g., in nearby Fayetteville) exist a short drive away, though ambulance/911 dispatch will route you appropriately in a true emergency.
• Always call 911 for a life-threatening emergency rather than driving yourself — all three facilities above accept ambulance transport.