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Emergencies in Prague

What should you know about healthcare and emergencies in Prague?

Emergency number

112

Police: 158. Ambulance: 155.

Updated July 2026 · Sources cited: healthsystemsfacts.org, april-international.com

Good to Know

  • 112 is the easiest number for foreigners/tourists in Prague to remember and use — it connects to English-speaking operators and works even without a Czech SIM card or credit.
  • Downloading the free Záchranka app before you need it is worth doing: pressing its SOS button auto-shares your GPS location with responders, which is especially useful if you don't know exact street names in Prague.
  • 156 (municipal police) is the right number for non-urgent public order issues like loud neighbors, while 158 (state police) is for crimes and traffic accidents.
  • Street corners in Prague's historic center are marked with number plates, and lamp posts are numbered — useful for describing your exact location if you're unsure of the address.
  • Czech emergency care is organized by specialty, not one central ER — you may be sent to a specific clinic (trauma surgery, ENT, ophthalmology, etc.) rather than a single general emergency room depending on your condition.
  • Motol University Hospital is the largest and most comprehensive hospital in the country, but its adult ER is oriented toward acute medical conditions rather than accident trauma — the Military University Hospital (ÚVN) is the officially designated major trauma center for polytrauma/accident cases.
  • As an EU citizen with an EHIC, or as a traveler with travel insurance, you're entitled to necessary treatment — there's no free-care agreement between the US and Czech Republic, so travel medical insurance is strongly recommended for US visitors.
  • English-speaking staff/representatives are available at Motol, Na Homolce, and ÚVN, but this isn't guaranteed at every facility — Na Homolce specifically also offers German, French, and Russian-speaking emergency staff.
  • Ambulance transport itself is billed and payment (including by credit card) may be requested by the crew at time of service.

National Numbers

  • Fire Brigade (Hasiči)
    Number
    150
    Notes
    For fires, accidents, and situations requiring rescue or disposal work.
  • Ambulance / Medical Rescue Service (Záchranná Služba)
    Number
    155
    Notes
    For life-threatening emergencies, serious injuries or illnesses. Best used if you speak Czech, since 112 is recommended for non-Czech speakers.
  • State Police (Policie ČR)
    Number
    158
    Notes
    For crimes, traffic accidents, and threats to public safety.
  • Municipal / City Police (Městská Policie)
    Number
    156
    Notes
    For local order issues such as noise disturbances, minor public order problems.

Official Safety Apps

  • Záchranka
    Publisher
    Ministry of Health / Czech Emergency Medical Services
    Description
    Official Czech emergency app with an SOS button that connects directly to the 155 (ambulance) and 112 emergency lines, automatically sends your GPS location via SMS, and includes an SMS-chat option for users who cannot speak (e.g. deaf/hard of hearing or language barriers). Free for Android and iOS.
    Extra Notes
    Also usable when traveling in Austria, Hungary, or the Slovak mountains.

Additional Helpline Numbers

  • Child / Student Safety Line
    Number
    116 111
    Notes
    Free, 24/7 line for children and students up to 26 years old.
  • Roadside Assistance (ÚAMK)
    Number
    1230
    Notes
    For car breakdowns/roadside issues; separate from emergency services.

Hospitals

  • 24/7 Emergency Department (Adults and Children)
    Phone
    Emergency: +420 224 436 767 (Adults), +420 224 433 652 (Children); Foreigners' Dept: +420 224 433 681 (Adults), +420 224 433 691 (Children)
    Name
    Motol University Hospital (Fakultní nemocnice v Motole) — largest hospital in the Czech Republic
    Address
    V Úvalu 84/1, 150 06 Prague 5
    Trauma Designation
    Major multidisciplinary teaching hospital with separate Emergency Departments for adults and children; children's ER treats trauma cases, while the adult ER is primarily for acute medical (non-accident-trauma) conditions — accident trauma for adults is typically routed to a dedicated traumatology department.
    Notes
    Foreigners' Department and English-speaking reception available.
  • ÚStřední Vojenská Nemocnice (ÚVN) — Central Military University Hospital
    Phone
    +420 973 203 023
    Hours
    24-hour emergency facility
    Address
    U Vojenské nemocnice 1200, 162 00 Prague 6
    Trauma Designation
    Officially designated Trauma Center — incorporated into the Czech Ministry of Health's national network of trauma centers following a 2008 audit; provides comprehensive polytrauma care.
    Notes
    Has isolation unit, surgery capability, lab and diagnostic imaging (CT, MRI); no obstetric or burn department. English-speaking representative available 24/7 on request.
  • Na Homolce Hospital
    Phone
    +420 257 272 144 / +420 257 272 146
    Hours
    24-hour emergency service
    Address
    Roentgenova 2, 150 30 Prague 5
    Trauma Designation
    General hospital covering all branches of medicine; not a designated national trauma center but handles a broad range of emergencies.
    Notes
    Emergency service specifically noted to have English, German, French, and Russian-speaking staff available.
  • Bulovka Hospital (Nemocnice Bulovka)
    Phone
    +420 283 842 222 / +420 266 081 111
    Hours
    24-hour emergency service (medical emergency contact point listed for Prague 8 district)
    Address
    Budínova 2, 180 81 Prague 8
    Trauma Designation
    General acute-care hospital; also houses the country's main infectious-disease and burn-treatment facilities, relevant for certain trauma/burn referrals.
    Notes
    Address and district emergency contact confirmed via multiple directories.
  • Phone
    Central hospital line — see vfn.cz for department-specific numbers
    Name
    General University Hospital in Prague (Všeobecná fakultní nemocnice, VFN) — 1st Faculty of Medicine, Charles University
    Hours
    Varies by department — most specialist emergency ambulances run from roughly 15:30–17:00 on weekdays until 07:00–07:30 the next morning, and continuously (24h) on weekends; general emergency intake for sudden health deterioration outside normal GP hours.
    Address
    U Nemocnice 499/2 (main surgical/trauma clinic building A8), Prague 2; other specialist emergency departments spread across nearby buildings on Ke Karlovu, Kateřinská and Apolinářská streets, Prague 2
    Trauma Designation
    Operates a dedicated Surgical Clinic covering abdominal, thoracic and trauma surgery as part of its joint emergency intake system.
    Notes
    The Czech system is segmented by specialty rather than one central ER — patients may be directed to a specific clinic (surgery/trauma, ENT, ophthalmology, urology, neurology, gynecology/obstetrics, or pediatrics) depending on the condition.

Healthcare

Registration
Foreigners should register with a GP (general practitioner) as soon as possible. This is essential for accessing the healthcare system and knowing who to contact for medical help.
System Overview
Czech Republic operates a universal healthcare system based on compulsory social health insurance with fee-for-service care funded by mandatory employment-related insurance plans. The system is highly decentralized with market forces.
Health Insurance Requirement
Health insurance is compulsory in the Czech Republic. Long-term visitors and short-term travellers must use private insurance companies or have appropriate travel insurance. Non-EU nationals working for local employers are covered by public insurance contributions.

Public Healthcare

Quality
Well-developed and modern system offering quality medical care. Many doctors are Western-trained and speak English, though not always. Primary care services are mostly provided by private-practice physicians. Patients register with a primary care physician of their choice and can switch every three months without restriction.
Availability
Public healthcare is heavily subsidised and provides equal access to all residents. Czech citizens, registered foreign residents and employees of companies based in the country have access.
Long Waiting Times
Although care is of high quality, patients may experience long waiting periods before receiving treatment in the public system.
Prescription Coverage
Prescription medicines have co-payments and may be partially or fully covered depending on the health insurance company and reimbursement terms. Some medicines require payment of the difference if the actual price exceeds the reference price.

Key Fees

  • Doctor Visit
    Doctor Visit
    CZK 30

    Fee abolished in 2015 for public system, now only applies in some cases

  • Ambulatory Services Outside Standard Office Hours
    Ambulatory Services Outside Standard Office Hours
    CZK 90
  • Hospital Room (Private)
    Hospital Room (Private)
    CZK 5,200

    Per day; publicly-funded hospital stays are covered

Private Healthcare

Benefits
Private healthcare typically offers greater flexibility in choice of doctors and significantly shorter waiting times. English-speaking staff more commonly available than in public system.
Availability
Well-developed private healthcare sector exists in Prague with private clinics, specialists, and hospitals.
Maternity Care
Private maternity care can cost up to approximately 3000 EUR if complications arise, though basic maternity care (pre-natal, post-natal, childbirth) is covered by public system.
Cost Considerations
Private healthcare tends to be pricier than public healthcare but prices remain affordable compared to Western Europe or North America. Language premium applies: many private practitioners charge extra for appointments with English-speaking doctors, sometimes doubling the price.

Pharmacies

Payment
Payment typically in Czech Koruna (CZK). Most pharmacies accept major credit cards.
Overview
Czech pharmacies (lékárna) are regulated and only pharmacists can sell medications. Identified by green or red cross signs containing the rod of Aesculapius.
Not Stocked
Eye products (contact lens solutions, reading glasses, eye drops) - available at opticians instead. Toiletries and hygienic products - available at drugstores (drogerie) instead, not pharmacies.
Online Pharmacies
Internet pharmacies available with online consultations. Can offer free personal collection at multiple locations across the country.
Prescription Fees
Regulation fee of 30 CZK per prescription if not subsidized by region.
Special Regulations
New law limits sale of drugs containing pseudoephedrine - most multi-symptom cold medicines containing this substance now require ID presentation.
24 Hour Availability
24-hour pharmacy available at Prague Main Station, easily accessible by public transport.
Pharmacy Counter System
Two counters in pharmacies: one for non-prescription medicine marked 'volně prodejné' and one for prescription medicine marked 'na předpis'. Prices displayed as 'Cena' (full price) and 'Doplatek' (patient pays).

Pricing

General Affordability
Individual over-the-counter items typically priced between 100-200 CZK. Czech Republic ranked 26th out of 50 countries for medication affordability globally.
Factors Affecting Price
Pharmacy choice (pharmacies are commercial entities with own markup), insurance coverage (some medicines fully covered, others partially), prescribing doctor (some medicines fully covered only if prescribed by specialist)

Major Pharmacy Chains

  • BENU - prominent with comprehensive healthcare and wellness solutions across the country
  • Dr. Max - widely used
  • Lékárna u Rotundy (Karolíny Světlé 11, Praha 1) - quiet, friendly, English-speaking staff

Medication Categories

  • Over-the-counter Medicines
    Coverage
    Vitamins, food supplements, and some other medicines. Always paid by patient.
    Examples
    Paracetamol (Panadol), ibuprofen, allergy medications, digestive aids, first aid supplies
    Availability
    Available directly from pharmacy counter without prescription
  • Prescription Medicines
    Process
    Doctor issues e-prescription via email or SMS with QR code. Pharmacist scans code to obtain information. Linked to Czech ID card - patient must present ID to receive medications.
    Coverage
    Availability and coverage depend on health insurance company and reimbursement terms

How To Call Notes

How To Call Notes

  • Calls to 112, 150, 155, 156, and 158 are free of charge from any phone, including mobiles without credit.
  • When calling, be ready to state: what happened, exact location/address, who is calling, and how many people need help.
  • Do not hang up first — the operator may need to ask further questions.
  • If unsure of your exact location in Prague, street corners are marked with signs, and lamp posts are numbered to help pinpoint your location for responders.

Universal Emergency Number

Number
112
Languages
Operators are trained to handle calls in Czech, English, German, Polish, Russian and French (some via interpreters/translation support).
Recommended For Foreigners
Yes
Description
The Single European Emergency Call Number, free of charge, works from any phone (even without a SIM card or credit) throughout the EU.

System Notes

How It Works
The Czech emergency medical system is segmented by specialty rather than centered on one universal ER — an ambulance dispatcher or triage nurse decides which specific hospital/department is best suited to a given emergency (e.g., trauma vs. internal medicine vs. ENT).

National Emergency Numbers

Ambulance
155
EU Wide Emergency
112 (multilingual, works even without a SIM card/credit)
AI-generated estimateData refreshed July 2026

These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.

  1. 1.healthsystemsfacts.org
  2. 2.april-international.com
  3. 3.expatarrivals.com
  4. 4.metropolevsech.eu
  5. 5.expatfocus.com
  6. 6.eurohealthobservatory.who.int
  7. 7.expats.cz
  8. 8.expats.cz
  9. 9.pexpats.com
  10. 10.allaboutczech.com
  11. 11.czech-lawyers.com
  12. 12.international.vscht.cz
  13. 13.blog.foreigners.cz
  14. 14.wise.com
  15. 15.icpraha.com
  16. 16.expats.cz
  17. 17.oldtownguidebook.com
  18. 18.expats.cz
  19. 19.blog.staffino.com
  20. 20.en.firmy.cz
  21. 21.expats.cz
  22. 22.wise.com
  23. 23.tradingeconomics.com

Data last updated July 2026 · Verify anything important.