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Emergencies in Pokhara

What should you know about healthcare and emergencies in Pokhara?

Police

100

Ambulance: 102.

Updated July 2026 · Sources cited: backlinkmonk.com, ciwechospital.com

Good to Know

  • Nepal does not have one all-purpose emergency number like 911 or 112 — you need to dial the specific service: 100 for police, 101 for fire, 102 for ambulance.
  • The Tourist Police (1144) is genuinely useful in Pokhara for theft, scams, or lost documents — officers near Lakeside are used to dealing with foreign visitors and generally speak English.
  • If you're heading out on an Annapurna-area trek from Pokhara, save your trekking agency's emergency contact and the Himalayan Rescue Association number before you leave cell coverage, since rescue coordination in the mountains is different from city emergency response.
  • Response times for emergency services can be slower than in many Western cities, especially outside the main Lakeside/tourist strip — having a hotel or local contact who speaks Nepali can speed things up.
  • For serious trauma (major accidents, head injuries, fractures requiring surgery), Manipal Teaching Hospital in Fulbari is generally regarded as Pokhara's best-equipped option, given its size, ICU capacity, and full-time on-call specialists across orthopedics, general surgery and neurosurgery.
  • CIWEC Hospital in Lakeside is a popular first stop for travelers/expats for altitude sickness, travel illness, rabies exposure and general urgent care, but it is not primarily a trauma/surgical hospital — for major injuries you'll likely be referred or transferred to Manipal or the government teaching hospital.
  • Nepal does not use a formal US-style Level I/II/III trauma center rating system, so no hospital in Pokhara carries an official 'trauma level' designation — descriptions above reflect how each hospital describes its own emergency/trauma capability.
  • Always call ahead if possible (e.g., via a hotel or guide) since availability of specialists, blood products, or specific imaging (like MRI) can vary between the private hospitals.

Tourist Police

Number
1144
Notes
Toll-free national Tourist Police hotline, staffed by English-speaking officers who assist with theft, lost documents, disputes, and general tourist safety issues. Pokhara has its own 24/7 Tourist Police presence near the Lakeside tourist area.

Alternate Numbers

  • +977-01-4247041
  • +977-9851289444

Official Safety Apps

  • Nepal Police App
    Features
    Lets users view a map-based list of emergency contacts, locate nearby police stations, report incidents (including anonymously), and use a 'Panic Mode' to alert police operations directly in genuine emergencies.
    Publisher
    Nepal Police Headquarters (official government app)

    Platforms

    • Android (Google Play)
    • iOS (App Store)
  • Nagarik App
    Publisher
    Government of Nepal
    Notes
    General government citizen-services app; referenced by Nepal's telecom provider Ncell as part of its emergency-services information alongside dedicated helpline numbers.

Hospitals

  • Manipal Teaching Hospital (MTH)
    Hours
    Emergency Room (ER) / Casualty: 24 hours, 7 days a week, all year. Outpatient (OPD) registration runs Sunday–Friday, 8:30 AM–4:30 PM, closed on public holidays.
    Address
    Fulbari, Pokhara Metropolitan City, Kaski District, Nepal
    Trauma Level
    No formal ACS/US-style Level I-III trauma designation exists in Nepal's hospital system; MTH is described locally as the region's main multi-specialty tertiary-level hospital with dedicated 24x7 emergency and trauma services.
    Notes
    This is the largest and most comprehensively equipped hospital near Pokhara for serious trauma. It is a 750-bed multi-specialty teaching hospital with a 24x7 ER/Casualty unit backed by CT, MRI, ultrasound and X-ray, dedicated ICUs, and on-call consultants across specialties including orthopedics and neurosurgery.
  • 24-hour emergency department
    Name
    Pokhara Academy of Health Sciences (teaching hospital, formerly Western Regional Hospital)
    Address
    Ramghat, Pokhara Metropolitan City, Kaski District, Nepal
    Trauma Level
    No formal Level I-III designation found; it is the primary government tertiary hospital in Gandaki Province and one of seven hospitals nationally selected by the Ministry of Health/WHO to pilot standardized Emergency Care Tools (triage, trauma checklists).
    Notes
    This is the main public-sector hospital option in Pokhara, offering ICU, NICU, a cardiac catheterization lab, and 24/7 emergency care managed by on-site doctors and staff.
  • CIWEC Hospital (Pokhara Branch)
    Hours
    Available 24/7, 365 days a year
    Address
    Mansarovar Path / 14th Street, Lakeside, Pokhara-6, Nepal
    Trauma Level
    Not a designated trauma center — it is a travel-medicine and primary-care focused hospital rather than a major trauma/surgical facility.
    Notes
    CIWEC is well known among foreign travelers and expats for altitude illness, travel illness, and general urgent care, with 24-hour doctor/nurse coverage and airport/hospital transfer arrangement by phone. For major trauma (serious accidents, head injuries, fractures needing surgery) it is generally not the first choice — Manipal Teaching Hospital or the Pokhara Academy of Health Sciences hospital have far larger surgical and ICU capacity.
  • Charak Memorial Hospital (CMH)
    Hours
    Emergency services listed as a core offering; specific 24-hour confirmation not independently verified beyond the hospital's own service listing
    Address
    Nagdhunga-8, Pokhara, Nepal
    Trauma Level
    No formal designation found; hospital lists a dedicated Trauma and Orthopedics department alongside general emergency services.
    Notes
    A private multi-specialty hospital offering emergency services plus trauma/orthopedics, neurosurgery, critical care and ICU.
  • Fewa City Hospital
    Hours
    Hospital states 24/7 emergency support; note that outpatient/pharmacy counter hours appear to run roughly 8 AM–5:30 PM on weekdays/Saturday and shorter on Sunday per third-party map listings — the ER itself is advertised as round-the-clock
    Address
    Pokhara-09, Nagdhunga, Pokhara, Nepal
    Trauma Level
    No formal trauma-level designation found; described as offering 24/7 emergency services and ICU care.
    Notes
    A private hospital offering affordable-rate treatment with 24/7 emergency support, ICU care, digital X-ray and an in-house pharmacy.
  • Metrocity Hospital
    Hours
    24-hour emergency service
    Address
    Center of Pokhara, Nepal (exact street address not confirmed via official source)
    Trauma Level
    No formal designation found; hospital maintains an Orthopedic and Traumatology department alongside general surgery.
    Notes
    Private hospital offering 24-hour emergency care, ambulance service, and in-house CT scan, digital X-ray and ultrasound diagnostics.
  • Mediplus Hospital & Trauma Center
    Hours
    Listed as always open on its official page
    Address
    Ranipauwa, Pokhara, Nepal
    Trauma Level
    Branded as a 'Trauma Center' in its own name, but no independently verifiable formal trauma-level designation was found beyond this self-description.
    Notes
    Smaller private hospital branded specifically around trauma care; independent verification of its scale/capability versus Manipal or the government hospital was limited in available sources.

Healthcare

Overview
Pokhara has a range of healthcare facilities from government teaching hospitals to private clinics. Several international-standard hospitals operate alongside government institutions.
Practical Notes
Multiple hospitals are accessible within or near the city center. CIWEC Hospital and Charak Memorial are known as higher-standard facilities serving international patients. Most major hospitals have English-speaking staff. Medical costs are significantly lower than Western countries.

Hospitals And Clinics

  • Charak Memorial Hospital
    Type
    Private, tertiary care
    Notable Features
    24/7 emergency services, 100-bed facility, 200+ medical specialists, centers of excellence in cardiology, nephrology, surgery, neurosurgery, oncology
    Emergency Available
    Yes
  • Gandaki Medical College
    Type
    Government teaching hospital
    Notable Features
    Affiliated with Tribhuvan University, 24/7 services including X-ray, CT scan, MRI, emergency, laboratory, hemodialysis
    Emergency Available
    Yes
  • CIWEC Hospital Pokhara
    Type
    International travel medicine center
    Notable Features
    Western standard facility opened 2014, specializes in travel medicine, 24/7 availability, post-graduate doctors and nurses certified in travel health
    Emergency Available
    Yes
  • Caremark Hospital
    Type
    Private
    Notable Features
    Outpatient and inpatient departments, emergency services, preventive healthcare, vaccines, services to international patients
    Emergency Available
    Yes
  • International Medicare
    Type
    Private, regional referral centre
    Notable Features
    Established 1999, not-for-profit, 24/7 emergency department
    Emergency Available
    Yes
  • Fewa City Hospital
    Type
    Private
    Notable Features
    Advanced care with modern facilities, experienced doctors, specialized medical departments, 24/7 emergency and ICU
    Emergency Available
    Yes

Pharmacies

Pricing
Very affordable compared to Western countries. Common antibiotics and basic medicines cost 1-2 USD. Medicines manufactured in India tend to be 1.6x the Indian rupee price in NPR.
Cautions
Verify expiry dates carefully. Avoid very small shops which may carry counterfeit medicines. Stick to established pharmacies in commercial areas like Medical Lane.
Availability
Widely available throughout Pokhara with multiple locations in the city center and commercial areas.
Pharmacy Quality
Mix of licensed pharmacies and informal vendors; quality varies. Licensed pharmacies comply with Department of Drug Administration standards.
Services Offered
Drug dispensing, over-the-counter medicines, prescription fulfillment, basic health consultations, some provide wound dressing and injection services
Concentration Area
Medical Lane (in commercial center, not Lakeside) has clusters of 10+ pharmacies in close proximity

Notable Providers

  • Giri Medical Hall
    Features
    Established 30+ year legacy, 5000+ products, certified genuine medicines, licensed pharmacists on-site, free delivery within Pokhara, open 7 AM - 10 PM daily
    Location
    Medical Line, Pokhara
  • ASAL Pharmacy
    Features
    Free home delivery inside Pokhara, delivery across Nepal
    Location
    Multiple Pokhara locations

Fire

Number
101
Notes
National fire brigade emergency line.

Police

Number
100
Notes
National police emergency line, dial 100 from any phone in Nepal, including Pokhara.

Ambulance

Number
102
Notes
National ambulance emergency line.

Traffic Police

Number
103
Notes
For traffic accidents/control.

Universal Emergency Number

Nepal has no single unified emergency number (no 911/112 equivalent) — separate numbers exist for police, fire, and ambulance.

Himalayan Rescue Association

Notes
For trekking/high-altitude medical emergencies (relevant for Annapurna-area treks that start near Pokhara). Contact numbers vary slightly between sources (some list +977-1-4540292/93, others +977-1-4440292) — confirm current number with your trekking agency before heading into the mountains, as it was not possible to verify a single authoritative figure.

US Embassy Emergency Contact

Number
+977-01-423-4000
Notes
For U.S. citizens facing a life-threatening emergency, arrest, serious illness/injury, or death in Nepal — contact 24/7.

National Disaster Response Hotline

Number
1149
Notes
For earthquake, flood, landslide, or other disaster-related rescue coordination — relevant given Nepal's earthquake/landslide risk.
AI-generated estimateData refreshed July 2026

These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.

  1. 1.backlinkmonk.com
  2. 2.ciwechospital.com
  3. 3.girimedicalhall.com
  4. 4.pmc.ncbi.nlm.nih.gov
  5. 5.wise.com
  6. 6.afnoguide.com
  7. 7.compareremit.com
  8. 8.nepallawyer.com
  9. 9.lawaxion.com
  10. 10.currency.wiki

Data last updated July 2026 · Verify anything important.