What should you know about healthcare and emergencies in Pokhara?
Police
100
Ambulance: 102.
Updated July 2026 · Sources cited: backlinkmonk.com, ciwechospital.com
Good to know
Good to Know
- Nepal does not have one all-purpose emergency number like 911 or 112 — you need to dial the specific service: 100 for police, 101 for fire, 102 for ambulance.
- The Tourist Police (1144) is genuinely useful in Pokhara for theft, scams, or lost documents — officers near Lakeside are used to dealing with foreign visitors and generally speak English.
- If you're heading out on an Annapurna-area trek from Pokhara, save your trekking agency's emergency contact and the Himalayan Rescue Association number before you leave cell coverage, since rescue coordination in the mountains is different from city emergency response.
- Response times for emergency services can be slower than in many Western cities, especially outside the main Lakeside/tourist strip — having a hotel or local contact who speaks Nepali can speed things up.
- For serious trauma (major accidents, head injuries, fractures requiring surgery), Manipal Teaching Hospital in Fulbari is generally regarded as Pokhara's best-equipped option, given its size, ICU capacity, and full-time on-call specialists across orthopedics, general surgery and neurosurgery.
- CIWEC Hospital in Lakeside is a popular first stop for travelers/expats for altitude sickness, travel illness, rabies exposure and general urgent care, but it is not primarily a trauma/surgical hospital — for major injuries you'll likely be referred or transferred to Manipal or the government teaching hospital.
- Nepal does not use a formal US-style Level I/II/III trauma center rating system, so no hospital in Pokhara carries an official 'trauma level' designation — descriptions above reflect how each hospital describes its own emergency/trauma capability.
- Always call ahead if possible (e.g., via a hotel or guide) since availability of specialists, blood products, or specific imaging (like MRI) can vary between the private hospitals.
Tourist Police
- Number
- 1144
- Notes
- Toll-free national Tourist Police hotline, staffed by English-speaking officers who assist with theft, lost documents, disputes, and general tourist safety issues. Pokhara has its own 24/7 Tourist Police presence near the Lakeside tourist area.
Alternate Numbers
- +977-01-4247041
- +977-9851289444
Official Safety Apps
Nepal Police App
- Features
- Lets users view a map-based list of emergency contacts, locate nearby police stations, report incidents (including anonymously), and use a 'Panic Mode' to alert police operations directly in genuine emergencies.
- Publisher
- Nepal Police Headquarters (official government app)
Platforms
- Android (Google Play)
- iOS (App Store)
Nagarik App
- Publisher
- Government of Nepal
- Notes
- General government citizen-services app; referenced by Nepal's telecom provider Ncell as part of its emergency-services information alongside dedicated helpline numbers.
Hospitals
Manipal Teaching Hospital (MTH)
- Hours
- Emergency Room (ER) / Casualty: 24 hours, 7 days a week, all year. Outpatient (OPD) registration runs Sunday–Friday, 8:30 AM–4:30 PM, closed on public holidays.
- Address
- Fulbari, Pokhara Metropolitan City, Kaski District, Nepal
- Trauma Level
- No formal ACS/US-style Level I-III trauma designation exists in Nepal's hospital system; MTH is described locally as the region's main multi-specialty tertiary-level hospital with dedicated 24x7 emergency and trauma services.
- Notes
- This is the largest and most comprehensively equipped hospital near Pokhara for serious trauma. It is a 750-bed multi-specialty teaching hospital with a 24x7 ER/Casualty unit backed by CT, MRI, ultrasound and X-ray, dedicated ICUs, and on-call consultants across specialties including orthopedics and neurosurgery.
24-hour emergency department
- Name
- Pokhara Academy of Health Sciences (teaching hospital, formerly Western Regional Hospital)
- Address
- Ramghat, Pokhara Metropolitan City, Kaski District, Nepal
- Trauma Level
- No formal Level I-III designation found; it is the primary government tertiary hospital in Gandaki Province and one of seven hospitals nationally selected by the Ministry of Health/WHO to pilot standardized Emergency Care Tools (triage, trauma checklists).
- Notes
- This is the main public-sector hospital option in Pokhara, offering ICU, NICU, a cardiac catheterization lab, and 24/7 emergency care managed by on-site doctors and staff.
CIWEC Hospital (Pokhara Branch)
- Hours
- Available 24/7, 365 days a year
- Address
- Mansarovar Path / 14th Street, Lakeside, Pokhara-6, Nepal
- Trauma Level
- Not a designated trauma center — it is a travel-medicine and primary-care focused hospital rather than a major trauma/surgical facility.
- Notes
- CIWEC is well known among foreign travelers and expats for altitude illness, travel illness, and general urgent care, with 24-hour doctor/nurse coverage and airport/hospital transfer arrangement by phone. For major trauma (serious accidents, head injuries, fractures needing surgery) it is generally not the first choice — Manipal Teaching Hospital or the Pokhara Academy of Health Sciences hospital have far larger surgical and ICU capacity.
Charak Memorial Hospital (CMH)
- Hours
- Emergency services listed as a core offering; specific 24-hour confirmation not independently verified beyond the hospital's own service listing
- Address
- Nagdhunga-8, Pokhara, Nepal
- Trauma Level
- No formal designation found; hospital lists a dedicated Trauma and Orthopedics department alongside general emergency services.
- Notes
- A private multi-specialty hospital offering emergency services plus trauma/orthopedics, neurosurgery, critical care and ICU.
Fewa City Hospital
- Hours
- Hospital states 24/7 emergency support; note that outpatient/pharmacy counter hours appear to run roughly 8 AM–5:30 PM on weekdays/Saturday and shorter on Sunday per third-party map listings — the ER itself is advertised as round-the-clock
- Address
- Pokhara-09, Nagdhunga, Pokhara, Nepal
- Trauma Level
- No formal trauma-level designation found; described as offering 24/7 emergency services and ICU care.
- Notes
- A private hospital offering affordable-rate treatment with 24/7 emergency support, ICU care, digital X-ray and an in-house pharmacy.
Metrocity Hospital
- Hours
- 24-hour emergency service
- Address
- Center of Pokhara, Nepal (exact street address not confirmed via official source)
- Trauma Level
- No formal designation found; hospital maintains an Orthopedic and Traumatology department alongside general surgery.
- Notes
- Private hospital offering 24-hour emergency care, ambulance service, and in-house CT scan, digital X-ray and ultrasound diagnostics.
Mediplus Hospital & Trauma Center
- Hours
- Listed as always open on its official page
- Address
- Ranipauwa, Pokhara, Nepal
- Trauma Level
- Branded as a 'Trauma Center' in its own name, but no independently verifiable formal trauma-level designation was found beyond this self-description.
- Notes
- Smaller private hospital branded specifically around trauma care; independent verification of its scale/capability versus Manipal or the government hospital was limited in available sources.
Healthcare
- Overview
- Pokhara has a range of healthcare facilities from government teaching hospitals to private clinics. Several international-standard hospitals operate alongside government institutions.
- Practical Notes
- Multiple hospitals are accessible within or near the city center. CIWEC Hospital and Charak Memorial are known as higher-standard facilities serving international patients. Most major hospitals have English-speaking staff. Medical costs are significantly lower than Western countries.
Hospitals And Clinics
Charak Memorial Hospital
- Type
- Private, tertiary care
- Notable Features
- 24/7 emergency services, 100-bed facility, 200+ medical specialists, centers of excellence in cardiology, nephrology, surgery, neurosurgery, oncology
- Emergency Available
- Yes
Gandaki Medical College
- Type
- Government teaching hospital
- Notable Features
- Affiliated with Tribhuvan University, 24/7 services including X-ray, CT scan, MRI, emergency, laboratory, hemodialysis
- Emergency Available
- Yes
CIWEC Hospital Pokhara
- Type
- International travel medicine center
- Notable Features
- Western standard facility opened 2014, specializes in travel medicine, 24/7 availability, post-graduate doctors and nurses certified in travel health
- Emergency Available
- Yes
Caremark Hospital
- Type
- Private
- Notable Features
- Outpatient and inpatient departments, emergency services, preventive healthcare, vaccines, services to international patients
- Emergency Available
- Yes
International Medicare
- Type
- Private, regional referral centre
- Notable Features
- Established 1999, not-for-profit, 24/7 emergency department
- Emergency Available
- Yes
Fewa City Hospital
- Type
- Private
- Notable Features
- Advanced care with modern facilities, experienced doctors, specialized medical departments, 24/7 emergency and ICU
- Emergency Available
- Yes
Pharmacies
- Pricing
- Very affordable compared to Western countries. Common antibiotics and basic medicines cost 1-2 USD. Medicines manufactured in India tend to be 1.6x the Indian rupee price in NPR.
- Cautions
- Verify expiry dates carefully. Avoid very small shops which may carry counterfeit medicines. Stick to established pharmacies in commercial areas like Medical Lane.
- Availability
- Widely available throughout Pokhara with multiple locations in the city center and commercial areas.
- Pharmacy Quality
- Mix of licensed pharmacies and informal vendors; quality varies. Licensed pharmacies comply with Department of Drug Administration standards.
- Services Offered
- Drug dispensing, over-the-counter medicines, prescription fulfillment, basic health consultations, some provide wound dressing and injection services
- Concentration Area
- Medical Lane (in commercial center, not Lakeside) has clusters of 10+ pharmacies in close proximity
Notable Providers
Giri Medical Hall
- Features
- Established 30+ year legacy, 5000+ products, certified genuine medicines, licensed pharmacists on-site, free delivery within Pokhara, open 7 AM - 10 PM daily
- Location
- Medical Line, Pokhara
ASAL Pharmacy
- Features
- Free home delivery inside Pokhara, delivery across Nepal
- Location
- Multiple Pokhara locations
Fire
- Number
- 101
- Notes
- National fire brigade emergency line.
Police
- Number
- 100
- Notes
- National police emergency line, dial 100 from any phone in Nepal, including Pokhara.
Ambulance
- Number
- 102
- Notes
- National ambulance emergency line.
Traffic Police
- Number
- 103
- Notes
- For traffic accidents/control.
Universal Emergency Number
Nepal has no single unified emergency number (no 911/112 equivalent) — separate numbers exist for police, fire, and ambulance.
Himalayan Rescue Association
- Notes
- For trekking/high-altitude medical emergencies (relevant for Annapurna-area treks that start near Pokhara). Contact numbers vary slightly between sources (some list +977-1-4540292/93, others +977-1-4440292) — confirm current number with your trekking agency before heading into the mountains, as it was not possible to verify a single authoritative figure.
US Embassy Emergency Contact
- Number
- +977-01-423-4000
- Notes
- For U.S. citizens facing a life-threatening emergency, arrest, serious illness/injury, or death in Nepal — contact 24/7.
National Disaster Response Hotline
- Number
- 1149
- Notes
- For earthquake, flood, landslide, or other disaster-related rescue coordination — relevant given Nepal's earthquake/landslide risk.
AI-generated estimateData refreshed July 2026
Sources cited for this category
These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.
More About Pokhara
Data last updated July 2026 · Verify anything important.