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Emergencies in Phuket

What should you know about healthcare and emergencies in Phuket?

Emergency number

191

Ambulance: 1669.

Updated July 2026 · Sources cited: phuket-insider.com, phuketexpatguide.com

Good to Know

  • There is no single Thai equivalent of 911 that handles everything — police, fire, and ambulance have separate numbers (191, 199, 1669), though 911 is also accepted nationwide.
  • For almost any tourist issue in Phuket — theft, scams, motorbike disputes, lost passports — calling the Tourist Police at 1155 is usually faster and easier than the general police line, since operators are trained to speak English.
  • Save a local Thai SIM before you need it: some travelers report trouble getting through to Thai emergency numbers on foreign roaming SIMs.
  • If you're in a motorbike accident (common in Phuket), call 1669 for an ambulance directly or take a taxi/Grab to a private hospital if you can move; call 1155 if there's a dispute with another driver.
  • Downloading the official Thailand Tourist Police app before you land means you have the 1155 SOS button and GPS location-sharing ready to go if you ever need it.
  • For genuinely serious trauma, Bangkok Hospital Phuket (Phuket Town) is the closest thing the island has to a formally certified trauma center and is where most expats and tourists are taken or transferred.
  • Private hospitals (Bangkok Hospital Phuket, Bangkok Hospital Siriroj, Dibuk, Mission) generally want insurance confirmation or a deposit before admitting a patient — carry travel/health insurance details with you.
  • Public hospitals (Vachira, Patong, Chalong) will treat you first and sort out payment afterward, which matters if you're uninsured, but expect long waits and limited English-speaking staff.
  • Phuket does not have a single centralized ambulance dispatch system island-wide; in practice you often call a hospital directly or a volunteer rescue foundation for transport.
  • If you're staying in Patong, Kata/Karon, or Rawai/Chalong, the nearest hospital for a real emergency may still be 20–35 minutes away in Phuket Town — factor this into how you handle a serious injury.

Emergency Numbers

All Calls Free
Yes

Fire

Number
199
Description
National Fire and Rescue Department line for fires, car fires, and related rescue incidents, operating 24/7.

Police

Number
191
Description
Royal Thai Police general emergency line for crime, accidents, and public safety incidents.

Tourist Police

Number
1155
Description
A specialized, English-speaking police unit for foreign visitors, available 24/7. Best first call for theft, scams, disputes, lost passports, or when a language barrier is an issue with regular police. They can help file reports needed for insurance or embassy replacement documents but generally cannot dispatch an ambulance themselves.

Ambulance Medical

Number
1669
Alternate Number
1554 is also cited as an ambulance/rescue number in some official listings.
Description
Public ambulance and emergency medical hotline connected to the National Institute for Emergency Medicine; free to use and will transport you to the nearest hospital. Response times are typically faster in built-up tourist areas like Phuket Town, Patong, and Kata than in remote parts of the island.

Highway Road Assistance

Number
1193
Description
Highway Police, useful for road incidents on Phuket's main highways.

Universal Emergency Number

Number
191
Also Works
911 also works nationwide as an additional number for foreigners familiar with it, though 191 remains the primary official line.
Description
The general emergency number for Thailand, connecting to the Royal Thai Police, who can dispatch police, fire, or ambulance services as needed. Some operators speak limited or no English outside major tourist areas.

Recommended Official Safety Apps

  • Thailand Tourist Police App (Also Referred to As "Tourist Police I Lert U")
    Cost
    Free
    Features
    Provides a 24/7 SOS button connecting directly to the Tourist Police Hotline (1155), GPS-based location sharing so officers can find you, live chat with officers and interpreters in English, Chinese, Japanese, Korean, and Russian, secure incident reporting with photo/video, and real-time alerts about risky areas or nearby police stations.
    Publisher
    Royal Thai Police / Tourist Police Bureau

    Platforms

    • iOS
    • Android
    • Huawei AppGallery

Hospitals

  • Bangkok Hospital Phuket
    Phone
    +66 76 254 425 / +66 76 361 000, Hotline 1719 (local calls)
    Type
    Private, JCI-accredited
    Hours
    General hospital services approx. 08:00–23:00 daily; Emergency & Trauma Center open 24 hours a day, 365 days a year
    Address
    2/1 Hongyok Utis Road, Talat Yai, Mueang Phuket District, Phuket 83000
    Trauma Designation
    Certified as a Level 2 Trauma Center by the Royal College of Surgeons of Thailand (RCST), described as on par with Comprehensive Advanced Tertiary Care
    Notes
    The island's largest private hospital; most tourists and expats end up here for serious trauma. Has trauma surgeons, neurosurgeons, orthopedic surgeons and anesthesiologists on call around the clock.
  • Bangkok Hospital Siriroj (Formerly Phuket International Hospital)
    Phone
    Emergency: 076-210-935; main line 076-361-888 / 076-249-400
    Type
    Private, JCI-accredited
    Hours
    General services approx. 08:00–20:00; Emergency Center operates 24/7
    Address
    44 Chalermprakiat Ror 9 Road (bypass road near Big C/Central Festival), Wichit, Mueang Phuket District, Phuket 83000
    Trauma Designation
    No separately published formal RCST trauma-level designation found; operates as part of the Thai Health Ministry's Emergency Medical Service (EMS) network with a dedicated 24/7 Emergency Center
    Notes
    Phuket's oldest private hospital (opened 1982). Notable for hyperbaric medicine (diving/decompression emergencies) and an 11-bed ICU.
  • Dibuk Hospital
    Phone
    +66 76 298 298 / 076 609 050
    Type
    Private (BDMS network)
    Hours
    24-hour accident and emergency department
    Address
    89/8-9 Moo 2, Vichit, Mueang Phuket District, Phuket 83000
    Trauma Designation
    Not independently trauma-designated; smaller BDMS facility that refers advanced/complex trauma cases to Bangkok Hospital Phuket or Bangkok Hospital Siriroj
    Notes
    Positioned as an efficient, more affordable BDMS option for common traveler issues (minor accidents, flu, stomach problems); serious cases get transferred onward.
  • Mission Hospital Phuket
    Phone
    +66 76 237 220-6; Emergency: +66 76 237 227
    Type
    Private, non-profit
    Hours
    24-hour emergency care; specialist clinics run Monday–Friday only
    Address
    4/1 Moo 3, Thepkrasattri Road, Rassada, Mueang Phuket District, Phuket 83000
    Trauma Designation
    General emergency department; no published formal trauma-level certification found
    Notes
    Run by the Seventh-Day Adventist Church network; the only private hospital in Phuket that also accepts Thai government social insurance patients.
  • Vachira Phuket Hospital
    Phone
    +66 76 361 234, Hotline 1669
    Type
    Public / government (Ministry of Public Health)
    Hours
    Emergency department open 24 hours
    Address
    353 Yaowarat Road, Talat Yai, Mueang Phuket District, Phuket 83000
    Trauma Designation
    Phuket's largest public hospital (roughly 500–600 inpatient beds); handles critical emergencies and serious trauma for the province, but no separately published RCST trauma-level rating found
    Notes
    Treats first, sorts out payment after — the default option for uninsured travelers or anyone unable to pay a private-hospital deposit up front. Expect long waits and limited English-speaking staff.
  • Chalong Hospital
    Phone
    +66 76 384 342
    Type
    Public / government
    Hours
    24/7 accident and emergency department
    Address
    99 Chalong, Mueang Phuket District, Phuket 83000
    Trauma Designation
    Community-level public hospital; not a designated trauma center — serious cases are stabilized and transferred onward
    Notes
    Useful for travelers based in the Rawai/Chalong/Nai Harn area needing an initial emergency stop, but not equipped for major trauma.
  • Patong Hospital
    Phone
    076-342-633 to 4 (Emergency line reported as 076-340-444 by some sources)
    Type
    Public / government
    Hours
    24-hour emergency department (specialist clinics Monday–Friday only)
    Address
    57 Sai Nam Yen Road, Patong, Kathu District, Phuket 83150
    Trauma Designation
    Community-level public hospital; provides initial stabilization for accidents in Patong before transfer to Bangkok Hospital Phuket or Vachira for anything serious
    Notes
    The only public hospital in Patong — commonly the first stop for nightlife-related injuries and motorbike accidents in that area, but expect a transfer for anything beyond basic stabilization.

Healthcare

Overview
Phuket has high-quality private and government hospitals, with several international-standard facilities.
Key Notes
Private hospital treatment costs significantly more than government facilities but remain reasonable by Western standards. Medical tourism draws 80,000–90,000 overseas patients annually to Bangkok Hospital Phuket alone. Travel insurance highly recommended for serious accidents or health emergencies. Most private hospitals employ English-speaking staff and accept international cards.

Hospitals

  • Bangkok Hospital Phuket
    Type
    private
    Location
    Phuket Town (about 30 minutes from Patong/Kata Beach)
    Strengths
    Largest private hospital on the island; English-speaking interpreters; dedicated international patient centre; 24-hour emergency; medical tourism services including cosmetic surgery
    Accreditation
    JCI international accreditation
    Doctor Consultation Cost
    THB 1,500
  • Bangkok Hospital Siriroj (Formerly Phuket International Hospital)
    Type
    private
    Location
    Bypass Road near Big C, Phuket Town
    Strengths
    24-hour emergency; hyperbaric medicine for diving emergencies; 11-bed ICU; dialysis for tourists; Phuket Plastic Surgery Institute; slightly lower prices and shorter wait times than Bangkok Hospital Phuket
    Accreditation
    JCI accreditation
  • Mission Hospital Phuket
    Type
    private non-profit
    Location
    Thepkrasattri Road, Phuket Town
    Strengths
    Good standard of care at lower cost; primary care, emergency medicine, general surgeries; only private hospital accepting government social insurance
  • Patong Hospital
    Type
    public
    Strengths
    Only public hospital in Patong; 24-hour emergency; about 5 minutes from Bangla Road and beach
    Note
    Likely first responder for accidents in Patong; general medicine, paediatrics, orthopaedics, obstetrics, ENT, dermatology available
  • Vachira Hospital
    Type
    government
    Strengths
    Major government hospital; ~600 inpatient beds; secondary, tertiary and advanced medical services; specialist clinics

Pharmacies

Overview
Wide range of pharmacies from international chains to local shops; good availability of common medications.
Dengue Test Kit Cost
THB 160
Key Notes
English-speaking pharmacists available, especially at chains and central locations. Foreign prescriptions not accepted; Thai prescription required (consult Thai doctor). Antibiotics misuse warning: use with caution and preferably under medical supervision. Many medications significantly cheaper than Western prices (especially contraceptive pill, antifungal treatments).

Types

  • International Chains
    Examples
    Watson's, Boots, Grace Pharmacy
  • Local Independent Pharmacies
    Examples
    Super Cheap (Wirat Hong Yok Road near Naka Night Market), Fascino Phuket (Phoonpon Road), Dara Pharmacy (Kaeonawarat Road)
  • Online/delivery
    Provider
    Veta Pharmacy
    Delivery Time
    1–3 hours within Phuket
  • Convenience Stores
    Notes
    Most 7-Elevens stock basic medications (paracetamol, cold medicine, electrolyte sachets, antacids, first aid)

Consultation Costs

Local Clinic
THB 450
Hospital Doctor
THB 1,000

Medication Availability

OTC Over Counter
Wide range: paracetamol, ibuprofen alternatives (Nurofen, Ibumax), antihistamines, cold remedies, wound care, Tiger Balm, anti-diarrhea medications, pain relievers
Controlled Substances
Methylphenidate (Ritalin) and amphetamine salts (Adderall) are Category 2 controlled; cannot be purchased locally—bring with proper documentation
Prescription Required
Antibiotics require prescription (though some pharmacies sell amoxicillin/azithromycin OTC; hospital pharmacies stricter)
AI-generated estimateData refreshed July 2026

These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.

  1. 1.phuket-insider.com
  2. 2.phuketexpatguide.com
  3. 3.bangkokbank.com
  4. 4.travelfish.org
  5. 5.phuket101.net
  6. 6.phuket.net
  7. 7.medicaldepartures.com
  8. 8.phuketexpatguide.com
  9. 9.phuketplus.info
  10. 10.expatden.com
  11. 11.wise.com
  12. 12.xe.com

Data last updated July 2026 · Verify anything important.