Good to know
Good to Know
- Palau's official currency is the US Dollar, so there's no currency conversion to worry about when shopping here.
- Koror is a small town, so nearly all named shopping locations — WCTC, Surangel and Sons Co., and the Main Street strip — sit within a few minutes' walk of one another in the town center.
- Bring cash for smaller vendors and souvenir stalls, as not everyone accepts credit cards, though the main supermarkets generally do.
- Almost everything is imported, so general merchandise, groceries, and electronics tend to run more expensive than mainland US or Asian prices.
- There's no Apple Store, Authorized Reseller, or Authorized Service Provider anywhere in Palau — buy and set up any Apple device before you arrive, and back up religiously since in-person repair isn't an option locally.
- If your Apple device breaks in Palau, your realistic options are Apple's remote/mail-in support (shipping the device out, which takes time) or waiting until your next trip to a country with an official Apple presence.
- Don't assume a US or global online retailer will ship to Palau just because it ships internationally — many exclude Palau specifically or quote very long delivery windows; check delivery estimates before ordering anything time-sensitive.
- Because Palau is so remote, a package forwarding address (or asking a traveling friend to hand-carry something) is often more reliable than direct international shipping for electronics or Apple accessories.
Apple And Online
- Practical Implication
- Anyone needing an Apple purchase with local warranty backing, an in-person Genius Bar-style repair, or same-day AppleCare service cannot get this in Palau and needs to plan around a trip abroad or ship a device out for repair.
Apple Official Presence
- Details
- Palau (Koror/Ngerulmud area included) has no Apple Store, no Apple Authorized Reseller, and no Apple Authorized Service Provider. Apple's own store/service locator is the authoritative way to check this, and it lists Apple Stores and resellers/service providers only where they exist by country.
- Has Apple Store In City
- No
- Nearest Realistic Options
- There is no official Apple retail presence anywhere in Micronesia. The nearest cities with genuine, Apple-vetted retail or service options are in East Asia (e.g. Tokyo or Taipei) or Australia — all requiring an international flight from Palau. Nearby regional hubs like Guam and Manila are NOT confirmed to have official Apple Stores; the Philippines in particular has no Apple Store, only third-party authorized resellers, none of which are in Palau.
- Has Apple Authorized Reseller In City
- No
- Has Apple Authorized Service Provider In City
- No
Online Shopping Reliability
- Major Platforms
- Mainstream global platforms like Amazon and eBay are technically browsable from Palau, but Palau's small, remote market means many third-party sellers restrict or refuse shipping to Palau, and official Apple online ordering does not offer direct delivery to Palau.
- Workarounds Nomads Use
- Many long-term residents and nomads use a US-based package-forwarding/mail-forwarding address (or ask visiting friends/family to bring items) rather than relying on direct e-commerce shipping to Palau, because forwarding services often have more predictable handling than individual overseas sellers deciding case-by-case whether to ship to Palau.
- Shipping And Delivery Reliability
- Palau's location — a small Pacific island nation reachable mainly by a limited number of weekly flights — means even packages that are accepted for shipping can face long transit times (often weeks) and higher freight costs compared to mainland US or Asian cities. Reliability is generally acceptable for patient buyers but not fast, and tracking/customer support for lost or delayed international parcels can be slow to resolve locally.
Malls And Districts
WCTC Shopping Center
- Type
- Large-scale department-store-style mall
- Hours
- Approximately 7 AM to 10 PM daily (some sources cite slightly varying weekend hours)
- Location
- Main Street, Koror (central Koror, walkable from most downtown hotels)
- Price Level
- Generally considered pricier than average for basic goods, as most stock is imported
- Description
- WCTC Shopping Center is the largest mall in Palau, situated on Main Street in Koror. The ground/first floor houses a large American-style supermarket with fresh produce and international products, plus a pharmacy, while the second floor has clothing, electronics, daily necessities, and souvenir shops.
Notable Features
- Ground floor supermarket and pharmacy; some reviewers note the Taiwan embassy is also located in the building
- Second floor is a 'big box'-style retailer selling souvenirs, T-shirts, shells, wood carvings, and local snacks
- Has an ATM inside and offers free Wi-Fi
- Considered the main meeting-point / central hub of Koror town
Surangel and Sons Co.
- Type
- Department store / shopping center
- Hours
- Sunday–Thursday 7 AM–10 PM, Friday 7 AM–sunset, Saturday 6:30 AM–10:30 PM
- Location
- Surangel Building, Ernguul Road, 295 Main St, Koror — directly across the street from WCTC
- Description
- The other major shopping center in town, located across the street from WCTC, is Surangel and Sons Co., also home to a department store and numerous fashion boutiques.
Notable Features
- Includes Surangel's Market (grocery/produce) also cited as being on Main Street
- Multiple visitors note going here as an alternative when WCTC didn't have what they needed
Main Street Koror Shopping District
- Type
- Dense shopping district (main commercial strip)
- Location
- Main Street, downtown Koror
- Description
- Koror is the commercial hub of Palau, and Main Street is where most shopping options are concentrated — a mix of general stores, dive/diving-supply shops, gift shops, and the two anchor stores (WCTC and Surangel and Sons Co.) sit directly across from one another on this strip.
Notable Features
- Dive and snorkel gear shops
- Small specialty/gift shops selling storyboards (Palau's well-known carved-panel art form), wood carvings, and woven baskets
- Museum gift shops (Belau National Museum, Etpison Museum) are within/near this district and sell local handicrafts
AI-generated estimateData refreshed July 2026
This section has no cited sources.
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Data last updated July 2026 · Verify anything important.