What should you know about healthcare and emergencies in Nusa Penida?
Emergency number
112
Police: 110. Ambulance: 118.
Updated July 2026 · Sources cited: nusamedica.com, nusamedicaassistance.com
This call covers only: named hospitals/ER-capable facilities on Nusa Penida — address, hours, trauma-level designation.
Good to know
Good to Know
- Nusa Penida has no major hospital — serious injuries or illness (common causes include scooter accidents on the island's steep, unpaved roads, and incidents at cliff-jumping or snorkeling spots) usually mean a boat transfer to mainland Bali, which takes time. Factor this into any high-risk activity decisions.
- 112 is free, works with no credit, and is the single number to remember for any emergency type — the operator will route you.
- Because ambulance response on the island can be slow due to terrain and distance, it's often faster to save a private clinic's direct number (Nusa Medica or Griya Penida) or use local transport to reach a clinic yourself rather than waiting.
- Get travel/medical insurance that explicitly covers medical evacuation — inter-island evacuation from Nusa Penida to Bali is a real, non-trivial logistical and financial event, not a rare edge case.
- There is no full hospital on Nusa Penida itself — only a government Puskesmas (community health center) with a 24-hour emergency unit, plus a couple of private 24/7 clinics. Anything beyond stabilization means a boat or air transfer to mainland Bali, so factor in extra time and cost for serious injuries.
- Motorbike accidents and snorkeling/diving injuries are the most common reasons travelers end up at these clinics — wear a helmet and don't snorkel/dive alone given how remote medical evacuation can be.
- Travel insurance with medical evacuation coverage is strongly worth having here specifically because of the speedboat/ferry transfer needed to reach a full hospital.
Ambulance Medical
- Description
- National ambulance/medical emergency numbers. On an island like Nusa Penida, private clinics with their own ambulances (see below) are often faster and more reliable to contact directly than the national line.
Numbers
- 118
- 119
Nusa Penida Specific Notes
- Local Hospital Number
- (0366) 5581160 (RSUD Gema Santi Nusa Penida)
- Marine Ambulance
- A free marine/floating ambulance service operated via Klungkung District's Graha Bhakti Medika hospital has been introduced to help transport patients from Nusa Penida to mainland Bali hospitals; local clinics or the hospital can advise on current availability.
- No Hospital On Island Caveat
- Nusa Penida does not have a major full-service hospital; the district hospital is RSUD Gema Santi Nusa Penida in Banjar Nyu, near Toyapakeh. For anything beyond basic care, patients are typically evacuated by speedboat (or occasionally helicopter/air ambulance) to hospitals in mainland Bali (Denpasar/Sanur area).
Private Clinics With Ambulance And Evacuation Coordination
- Nusa Medica Clinic (Toya Pakeh area) — 24/7 clinic with on-site ambulance and coordinates boat-based medical evacuation to Bali.
- Griya Penida Medikal Clinic — 24/7 clinic offering ambulance transport within Nusa Penida and coordination of medical evacuation to Bali.
Hospitals
Puskesmas Nusa Penida I (Puskesmas Rawat Inap)
- Phone
- (0366) 23582
- Type
- Government-run community health center with inpatient beds and 24-hour emergency unit (UGD) — not a full hospital (Rumah Sakit)
- Hours
- General outpatient clinic hours are weekday mornings only, but as an inpatient-designated Puskesmas its Emergency Unit (UGD) is required to operate 24/7 including weekends and public holidays
- Address
- Kecamatan Nusa Penida, Kabupaten Klungkung, Bali (exact street address not published with confidence)
- Trauma Level Designation
- None — Indonesia does not use a US-style Level I–IV trauma center system, and this facility carries no formal trauma designation. It is a first-response/stabilization point, not a surgical trauma center.
- Notes
- Handles basic emergencies, dehydration, minor injuries, and stabilization. Serious trauma, fractures requiring surgery, or major bleeding require referral/evacuation to a hospital on mainland Bali.
Griya Penida Medikal Clinic
- Phone
- 0823-4062-7699
- Type
- Private 24-hour medical clinic with emergency room and on-site pharmacy — not a licensed hospital
- Hours
- Open 24 hours, every day
- Address
- Br. Sampalan, Batununggul, Kec. Nusa Penida, Kabupaten Klungkung, Bali 80771 (a second location is on Jl. Raya Toya Pakeh–Ped, Ped, Kec. Nusa Penida)
- Trauma Level Designation
- None — functions as a walk-in/ER-style stabilization clinic, not a designated trauma center.
- Notes
- Clinic reviews describe treatment of motorbike-accident injuries and stitching lacerations on site. For cases needing advanced hospital facilities, the clinic coordinates ambulance transfer and medical evacuation to Bali.
Open 24 hours, every day
- Phone
- Emergency line (24hr, group-wide): +62 818 808 811 911
- Name
- Nusa Medica Clinic Penida (incl. "Penida 2" location near Diamond Beach, Klungkung)
- Type
- Private clinic offering 24/7 emergency care, staffed doctor availability, and ambulance/evacuation coordination — not a licensed hospital
- Address
- Klungkung, Nusa Penida (near Diamond Beach); exact street address not published
- Trauma Level Designation
- None. The clinic group's Bali facilities describe having emergency rooms with resuscitation equipment, but complex imaging (CT/MRI) and higher-level trauma surgery are only available after transfer to Bali.
- Notes
- Equipped to handle injuries, dehydration, and ocean-related incidents; coordinates medical evacuation for anything beyond stabilization-level care.
Hospital
- Name
- RSUD Gema Santi Nusa Penida
- Type
- Public hospital
- Services
- For serious/critical medical emergencies
- Notes
- Primary emergency facility for the island
Contact
- Phone
- (0366) 5581160
- Address
- Banjar Nyu, close to Toyapakeh, Nusa Penida
Primary Clinics
Nusa Medica Clinic Nusa Penida
- Type
- Private clinic
- Services
- 24-hour general practice consultations, emergency care, primary healthcare, IV drip therapy, ambulance service, medical evacuation
- Language Support
- English-speaking staff
- Notes
- Also has second location (Nusa Medica II) near Diamond Beach with emergency services
Contact
- Phone
- +62-81-805-420-749
- Address
- Jl. Raya Toya Pakeh – Ped No.55, Ped, Kec. Nusa Penida
Griya Penida Medikal Clinic
- Type
- Private clinic
- Services
- 24-hour operation, general examinations, consultations, basic care, emergency services, ambulance, boat transport to Bali
- Language Support
- Basic English
- Notes
- Has in-house pharmacy
Contact
- Phone
- 0823-4062-7699
- Address
- Br. Sampalan, Batununggul, Kec. Nusa Penida
Fire
- Number
- 113
- Description
- Fire department emergency number (also listed as 1131 in some official lists).
Police
- Number
- 110
- Description
- Direct police emergency line for crime, theft, accidents, or urgent police assistance.
Country
Indonesia
Dialing Notes
Numbers can be dialed directly as 3-digit codes from any Indonesian SIM or often even without one. If calling from an international line, prefix with Indonesia's country code (+62) and drop the leading zero.
Natural Disaster
- Number
- 129
- Description
- Natural disaster assistance line (earthquake, tsunami, etc.).
Search And Rescue
- Number
- 115
- Description
- BASARNAS (National Search and Rescue Agency) — relevant for sea/water incidents, which are a real risk category around Nusa Penida's cliffs, currents, and popular snorkeling/diving spots.
Universal Emergency Number
- Number
- 112
- Description
- National master emergency number for police, fire, and ambulance dispatch. Free to call, works even with no phone credit or a locked phone, and connects to a call center that routes you to the correct local service (health, fire/disaster, police, etc.). Best chance of an English-speaking or English-capable operator in tourist areas, though Bahasa Indonesia is more reliable in remote areas like Nusa Penida.
Recommended Official Safety Apps
- Finding
- No dedicated official mobile safety app specifically aimed at foreign tourists in Nusa Penida or Bali was found. Indonesia's core emergency infrastructure is phone-based, not app-based: the 112 service is run through the Ministry of Communication and Digital Affairs' official portal (layanan112.komdigi.go.id), not a downloadable app for visitors.
- Tourist Assistance Hotline
- Bali provincial tourism authorities run a 24-hour WhatsApp assistance/reporting line for tourist safety concerns and emergencies, useful for visitors island-wide including Nusa Penida.
- Note On Indonesian Citizen App
- The Indonesian government does run a 'Safe Travel' app, but it is built for Indonesian citizens traveling abroad (to register trips and reach Indonesian embassies), not for foreign visitors in Indonesia — so it is not applicable here.
Challenges
Limited specialist services; serious emergencies require evacuation to Bali; pharmacy selection may be limited outside main tourist areas
Quality Notes
Clinics widely used by tourists and expats; reviews mixed—most positive regarding professionalism and English-speaking staff, but some reports of high costs (3,000,000 IDR for ear treatment mentioned)
Emergency Numbers
118 for ambulance (toll-free, 24/7, response times variable; English-speaking operators limited)
Medical Evacuation
Both Nusa Medica and Griya Penida can arrange medical evacuation to Bali by boat for serious cases
Off Island Referral Note
Nusa Penida has no full hospital (Rumah Sakit) with surgical/trauma-level capability. All three facilities above function as stabilization points; genuinely serious trauma (major fractures, head injuries, internal bleeding) is stabilized locally then evacuated by speedboat/ambulance-boat or, in critical cases, helicopter/air evacuation to hospitals on mainland Bali (commonly Klungkung or Denpasar), which do have surgical and trauma-capable hospitals.
Pharmacies
- Type
- Called 'apotek', marked with green cross
- Availability
- Relatively limited in number, usually located near main villages or ports
- English Support
- Basic English-speaking service, especially outside tourist-heavy areas
- Antibiotic Access
- Legally require prescription from licensed doctor; however, common practice in Indonesia for pharmacies to sell over-the-counter without prescription
- Common Medications
- Over-the-counter medications for common ailments (fever, headache, cough, cold, allergies, digestive issues), first aid supplies, vitamins
- Online Alternative
- Doctorsa telemedicine platform offers online doctor consultations for $20 USD (~361,000 IDR) with e-prescriptions usable at local pharmacies
- In Clinic Pharmacies
- Nusa Medica and Griya Penida both have on-site pharmacies
AI-generated estimateData refreshed July 2026
Sources cited for this category
These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.
More About Nusa Penida
Data last updated July 2026 · Verify anything important.