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Emergencies in Maui

What should you know about healthcare and emergencies in Maui?

Emergency number

911

Updated July 2026 · Sources cited: mauihealth.org, hawaiibiz.com

Good to Know

  • 911 is the single number for police, fire, and ambulance across all of Maui, the same as everywhere else in the US.
  • Maui uses an island-wide outdoor siren system as part of Hawai'i's all-hazard warning network, primarily for tsunami and other large-scale hazards — it is tested monthly at 11:45am on the first business day of the month, so hearing it then is not a real emergency.
  • Visitors are encouraged to download the Genasys Protect app and sign up for MEMA Alerts on arrival, since these provide real evacuation zone info and are the official channels used during tsunami, wildfire, or hurricane events.
  • Cell coverage can be patchy in remote parts of Maui (e.g. the Hana Highway, upcountry, and parts of West Maui), so don't rely solely on phone alerts if traveling to remote areas — check local radio stations as a backup.
  • If you feel a strong earthquake or notice a sudden, unusual rise or drop in sea level near the coast, move to high ground immediately rather than waiting for official sirens or alerts.
  • Maui Memorial Medical Center in Wailuku is the only hospital on the island with a full emergency department and trauma capability — if you're in West Maui (Lahaina/Kaanapali) or Upcountry, plan for a real drive time (often 30–45+ minutes) to reach it in an emergency.
  • Kula Hospital's emergency department is currently closed due to storm damage, so Upcountry residents and visitors cannot rely on it for emergencies right now — check Maui Health's website for reopening updates.
  • Maui Memorial Medical Center provides emergency care regardless of insurance or ability to pay, but there is no dedicated pediatric ICU on the island — critical pediatric cases are typically flown to Oahu.
  • For serious trauma beyond Level III capability (e.g. certain neurosurgical or highly specialized cases), inter-island medevac transfer to Oahu is sometimes still necessary — a real limitation of practicing 'island medicine.'

Other Useful Numbers

  • Poison Control Hotline
    Number
    (808) 222-1222
  • US Coast Guard Emergency Line (Ocean/marine Incidents)
    Number
    (808) 842-2600
  • Maui Emergency Management Agency (MEMA) Call Center / Civil Defense
    Number
    (808) 270-7285
  • Road Closures / Advisories
    Number
    (808) 986-1200
  • Maui Memorial Medical Center
    Number
    (808) 244-9056

Official Safety Apps And Alert Systems

  • MEMA Alerts
    Signup
    Register at mauicounty.gov/MEMA or text 'Mauialerts' to 38276
    Purpose
    County-run alert system for weather warnings, evacuation orders, shelter-in-place notices, and other emergencies; delivers via text, email, or voice call.
    Provider
    Maui Emergency Management Agency (via CivicPlus/CivicReady)
  • Genasys Protect
    Purpose
    Evacuation-zone lookup and real-time evacuation status app used during tsunamis, wildfires, hurricanes, and other hazards; recommended for both residents and visitors.
    Provider
    Maui Emergency Management Agency, in partnership with Genasys Inc.
    Platforms
    iOS and Android
  • Wireless Emergency Alerts (WEA) / Emergency Alert System (EAS)
    Purpose
    Automatic push alerts to compatible mobile phones for imminent threats (tsunami, hurricane, AMBER alerts, etc.) — no signup required, works automatically on modern smartphones.
    Provider
    FEMA IPAWS, distributed locally by MEMA and Hawai'i Emergency Management Agency

Hospitals

  • Maui Memorial Medical Center (Maui Health)
    Hours
    Open 24 hours, 7 days a week
    Address
    221 Mahalani Street, Wailuku, HI 96793
    Trauma Level
    Hawaii State-designated and American College of Surgeons (ACS) verified Level III Trauma Center; also a certified Primary Stroke Center
    Notes
    This is the only acute-care hospital and the only trauma center on the island of Maui.
  • Kula Hospital (Maui Health)
    Hours
    Emergency Department currently temporarily closed (at the time of research) due to storm-related facility damage; the adjacent Kula Clinic remains open but is an outpatient clinic, not an ER
    Address
    100 Keokea Place, Kula, HI 96790
    Trauma Level
    Not a trauma center — normally a small critical-access hospital providing basic/limited rural emergency care for Upcountry Maui, not advanced trauma care
    Notes
    Anyone in the Upcountry (Kula, Pukalani) area needing emergency care is currently directed to Maui Memorial Medical Center in Wailuku or 911, since Kula's own ER is closed.

Healthcare

Healthcare Accessibility
Healthcare is available but limited compared to major US mainland cities. Most serious cases are referred to Oahu (Honolulu). Travel to nearest major medical center (Honolulu) requires plane/ferry.
Costs Note
No publicly accessible standardized costs for visitor healthcare; highly variable by provider and procedure. Travel insurance strongly recommended.

Primary Hospitals

  • Maui Memorial Medical Center
    Location
    Wailuku (Central Maui)
    Services
    Emergency, acute care, surgical services
    Note
    Primary acute-care hospital for Maui
  • Maui Medical Group Clinics
    Location
    Multiple locations (Lahaina, Kihei, Wailea, Kahului)
    Services
    Primary care, urgent care, specialty services

Police

Emergency
911
Department
Maui Police Department
Non Emergency
(808) 244-6400

Country

United States

Fire And Ambulance

Emergency
911
Department
Maui County Department of Fire and Public Safety

Universal Emergency Number

Number
911
Covers
Police, Fire, and Ambulance/Medical — single number for all emergencies, works the same as anywhere else in the US
Notes
Dial 911 from any phone, including most cell phones even without cellular service active on that carrier. Response coordination for Maui is handled by Maui County dispatch.

Pharmacies

Availability
Widely available
Note
24-hour pharmacy availability limited; most pharmacies operate standard retail hours (9am-6pm or 9am-8pm)

Major Chains

  • Walgreens (multiple locations: Kahului, Wailea, Lahaina, Kihei)
  • Longs Drug Stores (multiple locations)
  • Local independent pharmacies
AI-generated estimateData refreshed July 2026

These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.

  1. 1.mauihealth.org
  2. 2.hawaiibiz.com
  3. 3.bankofhawaii.com
  4. 4.fhb.com

Data last updated July 2026 · Verify anything important.