What should you know about healthcare and emergencies in Marrakech?
Emergency number
112
Police: 19. Ambulance: 15.
Updated July 2026 · Sources cited: medigence.com, bestcosmetichospitals.com
Good to know
Good to Know
- 112 works nationwide from a mobile phone, but calling the direct number (19 for police, 15 for fire/ambulance) is usually faster than going through 112.
- Calls to Moroccan emergency numbers are free even from a phone without a local SIM card, but calls from a local Moroccan number are generally handled more smoothly by dispatchers.
- Ambulance response and equipment standards in Morocco can be inconsistent outside major private clinics; for a serious but mobile injury in central Marrakech, taking a taxi directly to a private clinic is sometimes faster than waiting for an ambulance.
- The Marrakech Tourist Police brigade specifically handles lost passports, theft reports, and tourist scam complaints, and typically has English or French speakers.
- If you don't speak French or Arabic, ask hotel staff or a nearby shopkeeper to help place the call — many dispatchers work primarily in Arabic/French.
- Morocco does not use a formal Level I–IV trauma-center rating system like the US — 'trauma center' claims by hospitals here describe in-house capability, not a government designation.
- Private clinics (CIM, Clinique Plaza, Clinique Le Marrakech, Polyclinique Les Narcisses) are generally faster and more comfortable for non-critical or moderate emergencies and are used to dealing with foreign patients and travel insurance, but you'll usually need to pay upfront and claim reimbursement later.
- CHU Mohammed VI (Hôpital Ibn Tofail) is the main public trauma referral hospital for the region and is the most equipped for the most severe, life-threatening trauma cases, but expect longer waits and less English/French-language support than at private clinics.
- For anything genuinely life-threatening, call an ambulance or go to the nearest ER rather than trying to pick 'the best' hospital — private clinics can usually dispatch their own ambulance quickly if you call ahead.
- Keep a copy of your travel insurance policy and passport accessible — private clinics will ask for this before or immediately after treatment.
Hospitals
CHU Mohammed VI – Hôpital Ibn Tofail
- Phone
- +212 5 24 43 92 74 / +212 5 24 43 93 95
- Type
- Public university hospital (the region's main public referral and trauma hospital)
- Hours
- Emergency department open 24/7
- Address
- Rue Abdelouahab Derraq, Marrakech 40000, Morocco (also listed under Rue Mohamed El Beqqal, Marrakech, in some directories — same hospital complex)
- Trauma Designation
- No formal US-style Level I-IV trauma designation exists in Morocco. This is the principal public teaching hospital and trauma/SAMU referral center for the Marrakech-Safi region, with dedicated traumatology, neurosurgery, intensive care/reanimation, and 24-hour emergency (urgences) services.
- Notes
- Part of the CHU Mohammed VI hospital group, which also includes Hôpital Ibn Al-Nafees, Hôpital Al-Razi, and a mother-and-child hospital in Marrakech.
Clinique Internationale De Marrakech (CIM)
- Phone
- +212 5 24 36 95 95
- Type
- Private multidisciplinary hospital/clinic
- Hours
- Emergency department open 24/7
- Address
- Marrakech (exact street address not confirmed from available sources — verify via the clinic's official site or by phone before relying on it in an emergency)
- Trauma Designation
- No formal government trauma-level system in Morocco. CIM advertises an in-house Trauma Center handling polytrauma patients, ischemic and hemorrhagic strokes, respiratory emergencies, urological emergencies, cardiac emergencies, and pediatric emergencies.
- Notes
- Private, internationally-oriented facility; commonly recommended to foreign residents and medical tourists for surgical, cardiac, and orthopedic trauma care.
Clinique Plaza Marrakech
- Phone
- Not confirmed in sources reviewed
- Type
- Private multidisciplinary clinic
- Hours
- Emergency service available 24 hours a day, 7 days a week
- Address
- Gueliz, central Marrakech (specific street address not confirmed from available sources)
- Trauma Designation
- No formal trauma-level system in Morocco. The clinic states its trauma department treats multi-trauma patients and skeletal injuries (fractures, dislocations, sprains) alongside general emergency cases including road-traffic injuries.
- Notes
- Located in Gueliz, a central, nomad-frequented neighborhood.
Clinique Le Marrakech
- Phone
- Not confirmed in sources reviewed
- Type
- Private medico-surgical clinic (140+ beds)
- Hours
- 24/7 cardiac emergency unit confirmed; general emergency hours not separately specified in sources reviewed
- Address
- Quartier Targa–Masmoudi, Marrakech
- Trauma Designation
- No formal trauma-level system in Morocco. Facility includes a 24-hour cardiology emergency unit, chest-pain unit, and a dedicated trauma stabilization/resuscitation room (salle de déchoquage) tied to its intensive care and surgical block.
- Notes
- Accepts national and international insurance plans.
Polyclinique Les Narcisses
- Phone
- Not confirmed in sources reviewed
- Type
- Private polyclinic
- Hours
- Emergency service operates 24/7
- Address
- Marrakech (specific street address not confirmed from available sources)
- Trauma Designation
- No formal trauma-level system in Morocco. Emergency department is staffed by doctors and paramedical staff trained in emergency medicine, with on-call access to about fifteen medical/surgical specialties; it also handles work, school, and sports accidents.
- Notes
- Bring proof of insurance if you have it — the clinic explicitly asks for this on arrival.
Healthcare
- Emergency Number
- 141
- Overview
- Marrakech has a mix of public and private healthcare facilities. Expats and nomads typically use private clinics due to shorter wait times, multilingual staff, and more personalized care.
- Language Notes
- French is the practical default for healthcare. Doctors trained in French. Gueliz and Hivernage clinics handle some English; neighborhood GPs do not. International-tier clinics can provide English on request.
- Accessibility Notes
- Public ambulances slow in medina; most riads call private clinics directly and arrange taxi to derb entrance. Souk alleys too narrow for vehicle access.
Hospitals And Clinics
Clinique Internationale Marrakech
- Location
- Route de l'aéroport, Targa-Masmoudi
- Services
- Cardiovascular surgery, cosmetic and reconstructive surgery, orthopedic surgery, fertility treatments, neurology, ophthalmology, visceral surgery. 24/7 emergency services.
- Multilingual Reception
- Yes
- Notes
- Premier private hospital, award-winning for medical tourism and international patient services.
Clinique Plaza
- Location
- Gueliz (center of Marrakech)
- Services
- Emergency services, surgery, ENT, ophthalmology, trauma care, 24/7 operations
- Multilingual Reception
- Yes
- Notes
- Multidisciplinary clinic with advanced medical equipment and strong patient reviews.
Clinique Averroès
- Location
- Gueliz
- Services
- General medical care, surgery, maternity/obstetrics, aesthetic medicine. 24/7 emergency service.
- Multilingual Reception
- Yes
- Notes
- Established 1975, 48-bed facility, over 1500m² across three floors.
Polyclinique Du Sud
- Location
- Gueliz
- Services
- Full-service clinic with 24/7 emergency care and ICU beds
- Multilingual Reception
- Yes
- Notes
- Reliable option with multilingual reception.
CHU Mohammed VI
- Location
- Marrakech
- Services
- Public hospital, cardiology, internal medicine, pediatric care, academic institution
- Multilingual Reception
- No
- Notes
- Leading public healthcare facility; expat visitors may face language barriers.
Clinique Errahma
- Location
- Targa-Masmoudi
- Services
- Cardiology, pediatrics, surgery, 20+ surgical theatres, 80 beds
- Multilingual Reception
- Yes
- Notes
- Insurer-friendly, comprehensive care around the clock.
Pharmacies
- Payment
- Cash in Moroccan Dirhams preferred; credit cards may not be widely accepted.
- Language
- French and Arabic spoken; English less common except tourist-heavy areas (Medina, Gueliz).
- Overview
- Pharmacies ubiquitous in Marrakech, identifiable by green neon cross. Well-stocked with medications. Many drugs available without prescription (e.g. antibiotics, pain relievers).
- Standard Hours
- Monday–Saturday: 8:30 AM–12:30 PM, 4:00 PM–8:00 PM, 8:30 PM–1:00 AM
- Herbal Remedies
- Argan oil, black seed oil, rose water, saffron, herbal teas available at pharmacies and traditional Berber pharmacies; cultural/medicinal significance.
- After Hours System
- Pharmacie de Garde (duty pharmacy) system guarantees 24/7 access. Each pharmacy displays notice showing night/weekend pharmacy and holiday hours on its door.
- Common Medications
- Paracetamol, ibuprofen, antibiotics, allergy medications available without prescription. Generic alternatives widely stocked.
- Prescription Requirements
- Some medications require prescription; pharmacists (trained professionals) may dispense without one depending on drug type.
- Insurance Note
- Morocco operates 70% public reimbursement on generics; expats pay private rates directly.
Key Locations
Pharmacie De La Place
- Hours
- Standard hours (see hours section)
- Location
- Jemaa el Fna main square, corner of Rue de Prince
- Staff Language
- English-friendly, used to serving tourists
Pharmacie Centrale
- Hours
- Standard hours
- Location
- 166 Rue de la Liberté, Gueliz
- Staff Language
- French, attentive pharmacists, extensive stock, recommended for hard-to-find items
Avenue Mohammed V Pharmacies
- Hours
- Multiple pharmacies clustered here
- Location
- Avenue Mohammed V, between Place Abdelmoumen Ben Ali and Place de la Liberté
- Staff Language
- French-primary
Emergency Numbers
Police
- Number
- 19
- Description
- Main police emergency number for cities, including Marrakech. Free to call from any phone, including a mobile without a local SIM.
Police Alternate
- Number
- 190
- Description
- An older/backup police number still cited by some sources (including some government travel-advisory pages) alongside 19. If 19 doesn't connect, try this.
Fire And Ambulance
- Number
- 15
- Description
- Fire brigade and ambulance/SAMU services share this number in most current sources. Note: some secondary sources list 150 for fire/civil protection or ambulance instead of 15 — see internal notes; when in doubt, 15 and 112 are the most consistently confirmed options.
Gendarmerie Royale
- Number
- 177
- Description
- Royal Gendarmerie line, used for incidents on highways and in rural/outlying areas outside city police jurisdiction (relevant for day trips from Marrakech, e.g. into the Atlas Mountains).
Official Safety Apps
- Status
- No dedicated official Moroccan government emergency-alert or 'panic button' app for tourists was found
- Details
- Morocco's national police (DGSN) has published official apps, but these are for digital ID/identity verification and police-news updates rather than tourist emergency reporting or safety alerts. The most practical approach for nomads is to save the numbers above directly in your phone and rely on your own embassy's traveler-registration/alert program (e.g. the U.S. Smart Traveler Enrollment Program, or the equivalent from your home country) for security push notifications while in Morocco.
Tourist Police Marrakech
- Number
- 05 24 38 46 01
- Alternate Number
- 05 24 88 86 80
- Description
- Dedicated tourist police line for Marrakech, useful for theft reports, lost passports, and other travel-related issues. The alternate number is described as a toll-free line available 24 hours a day.
Mental Health Crisis Line
- Number
- 141
- Description
- National mental health support and suicide-prevention hotline, available 24/7.
Universal Emergency Number
- Number
- 112
- Description
- Universal emergency number that works from mobile phones nationwide, including Marrakech. It is designed to redirect callers to the appropriate local service, though dialing the specific service number directly (19, 15, 177) is generally faster and more reliable.
AI-generated estimateData refreshed July 2026
Sources cited for this category
These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.
- 1.medigence.com
- 2.bestcosmetichospitals.com
- 3.nomedic.co
- 4.moroccoclinics.com
- 5.clinique-plaza-marrakech.com
- 6.hopitalamericaininternational.com
- 7.darzaman.co.uk
- 8.themarrakesher.com
- 9.expatfocus.com
- 10.syndicat-pharmaciens-marrakech.com
- 11.expat.com
- 12.ma.green-acres.com
- 13.hac.ma
- 14.bewilderedinmorocco.com
- 15.wise.com
- 16.wheretoemigrate.io
- 17.crossroadsculturalexchange.com
- 18.xe.com
- 19.wise.com
More About Marrakech
Data last updated July 2026 · Verify anything important.