What should you know about healthcare and emergencies in Manila?
Emergency number
911
Updated July 2026 · Sources cited: phexpats.com, pacificprime.com
Good to know
Good to Know
- 911 is the single number to remember for police, fire, and medical emergencies anywhere in Metro Manila and the wider Philippines — as of September 2025 it also absorbed most older local numbers into one 'Unified 911' system.
- The old '117' police patrol number still works in Metro Manila and is worth keeping as a backup if 911 lines are congested.
- During major typhoons or flooding, phone networks and emergency lines can get overloaded — having the MMDA (136) and NDRRMC numbers saved as alternates is a sensible backup for nomads based in Manila.
- Save your exact barangay (neighborhood) and landmark, not just a street address, when calling — this speeds up dispatch significantly in Manila's dense, sometimes confusingly-numbered districts.
- HazardHunterPH is genuinely useful before renting an apartment — it lets you check flood, earthquake fault-line, and liquefaction risk for a specific building address in a few taps.
- For serious trauma or complex emergencies, Philippine General Hospital (PGH) is the main public referral hospital, but as a free/low-cost government facility it often has very high patient volume and longer waits — private hospitals (Manila Doctors, Makati Medical Center, St. Luke's Global City) are usually faster for paying patients and are preferred by most expats and travelers.
- The Philippines does not use the U.S. Level I–IV trauma center classification system, so hospitals here are generally described as 'tertiary' or by DOH licensing level rather than by trauma level — don't expect a hospital to advertise itself as a 'Level I trauma center' the way it would in the US.
- If you're staying in Makati or BGC (the two most nomad-relevant districts), Makati Medical Center and St. Luke's Medical Center – Global City are the closest full-service ER options; if you're near Ermita/Malate or Rizal Park, Manila Doctors Hospital and PGH are closest.
- Always bring ID and, if possible, travel insurance details — private hospitals in Manila typically require a deposit or insurance guarantee before non-emergency treatment, though true emergencies are treated first under Philippine law.
Emergency Numbers
Fire
- Number
- 911 (primary) or Bureau of Fire Protection NCR direct lines: (02) 8426-0219 / (02) 8426-0246
- Agency
- Bureau of Fire Protection (BFP), National Capital Region
Police
- Number
- 911 (primary) or 117 / (02) 8722-0650
- Agency
- Philippine National Police (PNP)
- Text Hotline
- 0917-847-5757
- Notes
- 117 was the original Metro Manila police patrol hotline (Patrol 117) and is still in use as a PNP contact line alongside the newer unified 911 system.
Coast Guard
- Number
- (02) 8527-3877 / (02) 8527-8481 to 89
- Relevance
- Relevant for incidents on Manila Bay or ferry/boat travel in the area.
- Text Hotline
- 0917-724-3682 (Globe) / 0918-967-4697
Ambulance Medical
- Number
- 911 (primary) or Philippine Red Cross: 143
- Agency
- Philippine Red Cross operates a well-known ambulance and emergency response hotline (143) alongside the national 911 line.
Universal Emergency Number
- Number
- 911
- Details
- On August 1, 2016, 911 was launched as the nationwide emergency hotline number by the Philippine National Police (PNP), replacing the older 117 system for most purposes. On September 11, 2025, the Department of the Interior and Local Government (DILG) launched a Unified 911, a centralized emergency hotline integrating and streamlining all local emergency contact numbers across the Philippines, combining police, fire, and hospital emergency services into one line. The service is free, available 24/7, and designed to be language-sensitive so calls can be understood in Tagalog, Cebuano, and other Philippine dialects. The target response time under the Unified system is five minutes.
- Availability
- 24/7 nationwide
- Description
- The national emergency hotline covering police, fire, and medical emergencies nationwide, including Metro Manila.
National Disaster Management
- Number
- (02) 8911-5061 to 65 local 100
- Agency
- National Disaster Risk Reduction and Management Council (NDRRMC)
- Notes
- Relevant during typhoons, earthquakes, or flooding rather than individual emergencies.
Recommended Official Safety Apps
HazardHunterPH
- Purpose
- Government hazard-assessment app/website letting users check earthquake, volcanic, flood, storm surge, and landslide risk for any specific location in the Philippines, including generating downloadable hazard reports.
- Platforms
- Android, iOS, and web (hazardhunter.georisk.gov.ph)
- Publisher
- DOST-PHIVOLCS (part of the multi-agency GeoRisk Philippines initiative)
Philippine Red Cross App
- Purpose
- Delivers hazard information and disaster-preparedness resources, including guidance on emergency plans, tailored to the Philippines.
- Publisher
- Philippine Red Cross
Metro Manila Traffic Road Emergencies
- Number
- 136
- Agency
- Metro Manila Development Authority (MMDA)
- Notes
- Handles road accidents, flood control, and traffic-related emergencies within Metro Manila.
Hospitals
Philippine General Hospital (PGH / UP-PGH)
- Type
- Public (government-owned), tertiary, state university hospital
- Hours
- Emergency department open 24 hours
- Address
- Taft Avenue, Ermita, Manila, 1000 Metro Manila, Philippines
- Trauma Designation
- Designated as the Philippines' National University Hospital and national government referral center; functions as the country's primary public tertiary referral hospital for major trauma and complex emergencies. The Philippines does not use the U.S.-style Level I–IV trauma center system, so no formal 'trauma level' number is assigned, but PGH is widely regarded as the top public-sector trauma and emergency referral point in Metro Manila.
- Notes
- Extremely high patient volume as the main charity/public hospital; expect long waits unless the case is critical. Popular with lower-cost care seekers and complex or multi-trauma cases referred from smaller hospitals.
Manila Doctors Hospital
- Type
- Private, tertiary hospital
- Hours
- Emergency room operates 24 hours
- Address
- 667 United Nations Avenue, Ermita, Manila, Philippines
- Trauma Designation
- Licensed as a private tertiary hospital; no publicly documented U.S.-style trauma-level designation found. Positioned as a major private emergency/trauma-capable facility in the Ermita/Malate central Manila area.
- Notes
- Its emergency room along United Nations Avenue was renovated in 2021 and the building façade updated in early 2026, so facilities are relatively modern.
Makati Medical Center
- Type
- Private, tertiary hospital
- Hours
- Emergency department open 24 hours
- Address
- 2 Amorsolo Street, Legazpi Village, Makati City, Philippines
- Trauma Designation
- No formal U.S.-style trauma-level designation publicly documented, but it operates a large dedicated emergency department staffed by physicians and nurses with specific trauma training, and is considered one of Metro Manila's leading private emergency/trauma-capable hospitals.
- Notes
- Centrally located in the Makati CBD, one of the main nomad/expat hubs; a 50-bed emergency room with separate acute and pediatric care areas.
St. Luke's Medical Center – Global City
- Type
- Private, tertiary hospital
- Hours
- Emergency department open 24 hours
- Address
- Rizal Drive corner 32nd Street and 5th Avenue, Bonifacio Global City (BGC), Taguig, Metro Manila, Philippines
- Trauma Designation
- No official U.S.-style trauma-level rating publicly listed, but it maintains a dedicated emergency complex with adult and pediatric emergency physicians and is regarded as one of the top-tier private hospitals in Metro Manila for emergency and surgical trauma care.
- Notes
- Located in BGC, a major expat/digital-nomad neighborhood; large modern facility (600-bed capacity) with a dedicated emergency complex on the ground floor of the main hospital building.
Healthcare
- Overview
- Manila has both public and private healthcare systems. Private hospitals with modern facilities and English-speaking staff are the preferred option for expats and foreign visitors. Public healthcare through PhilHealth is available but generally offers basic services with longer wait times.
- Payment Model
- Most private hospitals require upfront cash payment before treatment, though insurance claims can be filed afterward
Public Healthcare
- Cost
- Low to affordable, funded by government
- System
- PhilHealth (national health insurance)
- Coverage
- Expats with long-term visas or ACR I-Cards can register for PhilHealth
- Limitations
- Overcrowded, underfunded, longer wait times, language barriers common
Private Healthcare
- Quality
- High-quality facilities with modern equipment and English-speaking doctors
- Consultation Cost
- ₱3,500
- Insurance Requirement
- Strongly recommended; many private hospital visits require upfront cash payment, though insurance can be claimed later
- Hospital Room Cost Per Night
- ₱10,000
Major Hospitals
St. Luke's Medical Center
- Location
- Quezon City (near Manila)
- Notes
- Well-regarded private hospital with excellent medical care
The Medical City
- Location
- Manila area
- Notes
- Modern equipment, English-speaking staff, reliable for international patients
Makati Medical Center
- Location
- Makati City
- Notes
- Well-known for excellent medical care
Major Pharmacy Chains
Mercury Drug
- Services
- Prescription and over-the-counter medicines, delivery
- Availability
- Extensive network throughout Manila and Metro Manila, 24/7 online delivery available
Watsons
- Services
- Prescription and over-the-counter medicines
- Availability
- Located inside SM Malls and standalone branches
Southstar Drug
- Services
- Online pharmacy and delivery
- Availability
- Nationwide coverage
Online Pharmacy Options
Mercury Drug Online
- Delivery Time
- 24/7 delivery within Metro Manila
- Minimum Order
- None specified
MedsGo
- Delivery Time
- Express delivery within 2 hours in Metro Manila
- Minimum Order
- None required
Rose Pharmacy
- Delivery Time
- Weekends and holidays in Metro Manila and Cebu
- Minimum Order
- None specified
AideApp
- Services
- Medicine delivery plus 24/7 online consultations, vaccinations, lab testing
- Delivery Time
- Minimal fee of ₱79
Muramed
- Services
- FDA-approved medicines, prescription and non-prescription
- Delivery Time
- Same-day/next-day available
Medicine Prices Examples
Generic amoxicillin (500mg capsule)
- Price
- ₱7.00
Varies by milligram
- Medicine
- Acyclovir
- Price Range
- ₱65
Average range from ₱500-700
- Medicine
- Flu vaccine
- Price Range
- ₱600
Average range from ₱2,800-6,000
- Medicine
- Pneumonia vaccine
- Price Range
- ₱4,400
Manila has widespread pharmacy access through major chains and online platforms. Most pharmacies stock both branded and generic medicines. Availability of innovator brands is higher in private pharmacies than public outlets.
Generic Vs Branded
Generic medicines are significantly cheaper than branded/innovator brands; strong private sector availability of branded medicines
Prescription Requirements
Some medicines require prescription from a licensed doctor; others available over-the-counter
AI-generated estimateData refreshed July 2026
Sources cited for this category
These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.
More About Manila
Data last updated July 2026 · Verify anything important.