nomadr
Go Back

Emergencies in Madrid

What should you know about healthcare and emergencies in Madrid?

Emergency number

112

Police: 091. Ambulance: 061.

Updated July 2026 · Sources cited: idealista.com, spaineasy.com

Good to Know

  • Save 112 as your primary emergency contact in Madrid — it works even with a foreign SIM, no credit, or a locked phone, and English-speaking operators are available.
  • It's not 911 in Spain — dialing 911 will not connect you to emergency services; use 112.
  • AlertCops is worth installing before you need it: registration and location permissions take a minute to set up, which you don't want to be doing during an actual emergency.
  • For simple noise complaints, disputes, or non-urgent issues, use 092 (Local Police) rather than tying up the 112 line.
  • For any life-threatening emergency (ambulance, fire, police), call 112 — it's toll-free, works 24/7, and has interpreting services covering around 80 languages.
  • Spain does not use the US-style 'Level I-IV' trauma center system, so hospitals are not officially ranked that way — the public hospitals listed here (La Paz, Ramón y Cajal, Gregorio Marañón) are simply the largest, most complex public referral centers for serious trauma in Madrid.
  • EU citizens with a European Health Insurance Card (EHIC) can get emergency care at public hospitals under the same terms as Spanish residents; without it, you may be charged directly, so travel insurance is strongly advised for non-EU nomads.
  • The two biggest, most capable public trauma hospitals (La Paz and Ramón y Cajal) are both in northern Madrid, further from the central nomad-friendly neighborhoods — for a true emergency, calling 112 and letting an ambulance route you appropriately is safer than trying to pick a hospital yourself.
  • Private hospitals (like Vithas La Milagrosa) offer faster-moving, English-friendlier emergency care but require payment or insurance verification, so keep your insurance details or a card handy.

Fire

  • Madrid Fire Brigade (Bomberos)
    Number
    080
    Notes
    Madrid has its own municipal fire brigade, separate from the national 112 dispatch.

Police

  • National Police (Policía Nacional)
    Number
    091
    Notes
    Handles national security, organized crime, and urban public safety.
  • Local Police Madrid (Policía Municipal)
    Number
    092
    Notes
    Handles local traffic, public order, and municipal issues within Madrid city.
  • Guardia Civil
    Number
    062
    Notes
    Primarily covers rural areas, motorways, and environmental/wildlife protection (SEPRONA); less relevant within central Madrid.
  • Report a Crime by Phone (Denuncia) in English
    Number
    902 102 112

Ambulance Medical

  • SUMMA 112 / Medical Emergencies
    Number
    061
    Notes
    Historic dedicated medical emergency number, staffed 24/7 by doctors and nurses; calls to 112 for medical issues are also routed here. In Madrid, medical emergency dispatch operates under SUMMA 112.

Official Safety Apps

  • AlertCops
    Publisher
    Spanish Ministry of the Interior (Secretaría de Estado de Seguridad)
    Availability
    Free, available on iOS and Android, usable throughout Spain including Madrid, with an interface available in English, French, German, and Italian among other languages.
    Key Features
    Includes an SOS button, silent/discreet alert options, real-time location sharing with trusted contacts or authorities, a chat function with live translation in over 100 languages, a 'Guardian' location-sharing mode for events or travel, and a simulated call feature for personal safety.
    Description
    The official national safety app connecting users directly with the National Police and Guardia Civil for reporting crimes, harassment, theft, hate crimes, and other incidents without needing to place a phone call.

Other Useful Numbers

  • Women's Helpline (Gender Violence)
    Number
    016
    Notes
    Free, confidential, and does not appear on phone bills.
  • Deaf/hard-of-hearing/speech-impaired SMS Emergency Line
    Number
    679 436 200
    Notes
    Monitored 24 hours a day for text-based emergency contact.
  • Anti-terrorism Hotline
    Number
    800 009 662

Hospitals

  • Hospital Universitario La Paz
    Type
    public
    Hours
    Emergency department (Urgencias) open 24 hours a day, 365 days a year
    Address
    Paseo de la Castellana, 261, 28046 Madrid
    Trauma Designation
    No official US-style 'Level I-IV' trauma designation exists in Spain, but La Paz is one of Madrid's largest public hospital complexes and includes a dedicated Hospital de Traumatología (orthopedic/trauma emergency unit) with its own emergency line, plus separate general, maternity and pediatric emergency departments. It also holds national CSUR (reference center) status for numerous complex specialties.
    Notes
    Located in northern Madrid (Chamartín/Fuencarral area near metro Begoña, Line 10), roughly 20-25 minutes from the central tourist/nomad districts — included here because it is one of the city's most important emergency and trauma referral hospitals.
  • Hospital Universitario Ramón Y Cajal
    Type
    public
    Hours
    24-hour emergency department
    Address
    Carretera de Colmenar Viejo, Km 9,100, 28034 Madrid
    Trauma Designation
    No formal US-style trauma-level system in Spain; Ramón y Cajal is one of Madrid's principal high-complexity public referral hospitals with a large emergency department.
    Notes
    Located in northern Madrid near metro Begoña (Line 10) and the Ramón y Cajal Cercanías station — further from the central districts, but a key major-trauma referral hospital.
  • Hospital General Universitario Gregorio Marañón
    Type
    public
    Hours
    24-hour central emergency department (separate lines for adult, maternity and pediatric emergencies)
    Address
    Calle del Doctor Esquerdo, 46, 28007 Madrid
    Trauma Designation
    No formal trauma-level classification; it is one of Madrid's largest public hospitals and a national/international reference center for several specialties.
    Notes
    Located near the Retiro/Salamanca border, a relatively central and nomad-accessible location.
  • Hospital Clínico San Carlos
    Type
    public
    Hours
    24-hour emergency ward
    Address
    Calle del Profesor Martín Lagos, s/n, 28040 Madrid
    Trauma Designation
    No formal trauma-level designation found; general public hospital emergency ward handling all medical needs.
    Notes
    Located in the Moncloa area, a reasonably central, university-district location.
  • Hospital Universitario Fundación Jiménez Díaz
    Type
    public-private concierto (publicly funded, privately managed)
    Hours
    24-hour Emergency Department (Servicio de Urgencias)
    Address
    Avenida de los Reyes Católicos, 2, 28040 Madrid
    Trauma Designation
    No formal trauma-level designation; the emergency department triages and treats varying levels of medical urgency and is part of a hospital offering complex, comprehensive medical services.
    Notes
    Near Moncloa/Plaza de España, a central and nomad-relevant location.
  • Vithas Madrid La Milagrosa
    Type
    private
    Hours
    24-hour emergency department
    Address
    Calle Modesto Lafuente, 14, 28010 Madrid (Chamberí)
    Trauma Designation
    No official trauma-level rating; the A&E has a traumatology cubicle, adult and pediatric resuscitation rooms, an ICU, and a permanent operating theatre for emergency care.
    Notes
    Private hospital in the central Chamberí neighborhood; expect to pay out of pocket or use private/international insurance.

Universal Emergency Number

Number
112
Languages
Operators can assist in over 50 languages, including English, so foreign residents and visitors do not need to speak Spanish.
Notes
The call automatically transmits the caller's location and should only be used for genuine emergencies (fire, accidents, urgent medical assistance, assaults, robberies, or catastrophes) rather than for general information.
Description
Spain's single, free pan-European emergency number that connects to police, fire brigade, and ambulance services and works from any phone, including foreign SIMs, locked phones, or phones without a SIM.

Healthcare

English Language Support
MedinAction offers English-speaking doctors for home visits and online consultations in Madrid; Grupo HLA provides international department services

Public System

Name
Sistema Nacional de Salud (SNS) - Madrid regional service (SERMAS)
Access
Residents contributing to social security receive free or low-cost care. EU citizens with EHIC can access care temporarily. Non-EU residents may use the Convenio Especial after 12+ months of residency.
Coverage Gaps
Dental and optical services not covered by SNS; prescriptions carry small co-payments for residents
Waiting Times
Non-urgent appointments can take several weeks; urgent cases prioritized
English Availability
Some doctors in Madrid speak English, but not guaranteed; private insurance or translation services recommended
Registration Process
Obtain NIE, register with local health center (empadronamiento), receive health card (Tarjeta Sanitaria Individual - SIP)

Private System

Accessibility
Well-developed private sector with faster access to specialists and English-speaking staff, especially in Madrid
Insurance Cost
€50
Visa Requirement
Proof of private health insurance required for non-lucrative, retiree, and digital nomad visas; must cover full services with no co-payments or deductibles
Recommended Providers
ASISA, Mapfre, Sanitas, Adeslas, DKV, Quirónsalud (HLA network), Cigna, Bupa, Now Health International
Insurance Cost Note
Monthly premiums typically €50–€200 depending on age and coverage; plans often include dental, vision, maternity, and mental health

Emergency Services

Access
Call 112 (European emergency number) or 061 (medical emergencies); free at public hospitals regardless of insurance
Availability
Emergency departments (Urgencias) operate 24/7 at public hospitals; ambulance services publicly funded

Pharmacies

General Information
Strictly regulated; pharmacies marked with illuminated green cross; prescription medication requires valid prescription; over-the-counter medicines widely available
Practical Notes
Pharmacists speak some English in central and tourist areas; generic medication names (INN) helpful for exchange. After-hours pharmacies may require bell-ringing at service window for security.

24 Hour Access

Finding Duty
Call 010; check Colegio Oficial de Farmacéuticos de Madrid (COFM) locator online; closed pharmacy doors display next duty pharmacy; hotel reception can advise
Duty Rotation
Legal obligation ensures at least one pharmacy (farmacia de guardia) open every night in each district; changes daily by location
Permanent 24hour
Limited number of permanent 24-hour pharmacies in Madrid

Standard Hours

Weekday
09:30–14:00 and 17:00–21:30 Monday–Friday
Saturday
09:30–14:00
Note
Hours variable; many open later in city center and tourist areas

Medication Access

OTC Medicines
Many available without prescription; some ibuprofen and antihistamines requiring prescription (stricter than US/UK)
Online Purchase
Allowed through authorized pharmacies displaying EU safety logo linked to Spanish Ministry of Health database
Resident Pricing
Subsidized rates for insured residents; non-residents pay full price

Prescription Rules

EU Prescriptions
Valid if containing required information (INN, prescriber details)
Non EU Prescriptions
Strictly invalid; new prescription from EU-licensed doctor required
Digital Prescriptions
Accepted if showing official verification barcode (XML/PDF format)
AI-generated estimateData refreshed July 2026

These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.

  1. 1.idealista.com
  2. 2.spaineasy.com
  3. 3.citylifemadrid.com
  4. 4.migaku.com
  5. 5.pacificprime.com
  6. 6.citylifemadrid.com
  7. 7.housinganywhere.com
  8. 8.guides.waypointsur.com
  9. 9.atlexlegal.com
  10. 10.idealista.com
  11. 11.prescribeme.eu
  12. 12.traveldoctores.com
  13. 13.healthplanspain.com
  14. 14.tradingeconomics.com

Data last updated July 2026 · Verify anything important.