What should you know about healthcare and emergencies in Ljubljana?
Emergency number
112
Updated July 2026 · Sources cited: expat.com, 360nations.com
Good to know
Good to Know
- Dial 112 for medical, fire, or disaster emergencies and 113 specifically for police — they are not interchangeable in Slovenia the way some travelers expect from other EU countries.
- 112 works even with a non-Slovenian SIM or roaming connection, but having an active SIM is required — a phone with no SIM at all typically cannot connect.
- Ljubljana's main public hospital for emergencies is University Medical Centre Ljubljana (UKC Ljubljana), reachable for non-emergency inquiries, but true emergencies should always go through 112.
- Installing the official '112 OPOZORILO' app before heading into the mountains or countryside around Ljubljana is a good idea, since it delivers real-time disaster and hazard alerts for your exact location.
- For any life-threatening emergency in Ljubljana, call 112 (free, works EU-wide) rather than going directly to a hospital — an ambulance can bring you straight into the correct department.
- The Emergency Unit of UKC Ljubljana is genuinely the only major adult trauma/ER hospital in the city center area; smaller Community Health Centre clinics handle non-urgent or after-hours GP-level care instead.
- EU/EHIC cardholders can access emergency treatment on the same terms as insured locals; non-EU nomads should carry private travel/health insurance as urgent treatment is not free for uninsured visitors from outside the EU/EEA/Switzerland framework.
- Visitor reports on wait times at the main Emergency Department are mixed — some describe fast, professional care, while others report several hours of waiting during busy periods, so this is not a walk-in clinic for minor issues.
- Slovenia does not publish US-style 'Level I/II trauma center' ratings; UKC Ljubljana's Department of Traumatology is simply the de facto top referral unit for serious trauma nationwide.
Other Useful Numbers
116 000
- Purpose
- Uniform European hotline for reporting a missing child.
116 111
- Purpose
- Free, confidential 24-hour helpline for children and young people needing advice or support.
1987
- Purpose
- AMZS roadside assistance (Slovenia's national automobile association) for car breakdowns/accidents.
031 777 600
- Purpose
- 24-hour call centre providing sign-language interpretation for deaf or speech-impaired callers in an emergency.
Recommended Safety Apps
112 OPOZORILO
- Purpose
- Official government alert app that pushes notifications about natural and other disasters (floods, storms, avalanches, wildfires, etc.) affecting a user's location within Slovenia and allows one-tap geo-sharing of an incident.
- Platform
- Android / iOS
- Publisher
- Administration of the Republic of Slovenia for Civil Protection and Disaster Relief (ACPDR)
Hospitals
Open 24/7, every day of the year
- Name
- University Medical Centre Ljubljana (Univerzitetni klinični center Ljubljana / UKC Ljubljana) — Emergency Department (Urgentni center / SNMP)
- Type
- Public tertiary/university hospital — main adult Emergency Department and surgical trauma unit for Ljubljana and Slovenia
- Address
- Zaloška cesta 7, 1000 Ljubljana (Emergency Unit entrance via Njegoševa cesta); main hospital administrative address Zaloška cesta 2, 1000 Ljubljana
- Trauma Designation
- Functions as Slovenia's leading tertiary referral trauma centre; houses the Department of Traumatology (Klinični oddelek za travmatologijo) within the Surgical Clinic. Slovenia does not use the US-style Level I–IV trauma-center rating system, so no formal numeric designation exists, but this is the country's principal trauma/major-emergency hospital and has a rooftop heliport for medevac transfers.
- Services Noted
- Adult Basic Emergency First Aid Infirmary (SNMP) for life-threatening conditions, surgical emergency block (Urgentni kirurški blok), trauma surgery, and the University Children's Hospital Ljubljana (part of the same UMC campus) which serves as the national/regional tertiary referral centre for pediatric emergencies.
Phone Numbers
- National Emergency
- 112
- Hospital General Info
- +386 1 522 50 50
- Urgent Home Visit Snmp
- +386 1 522 84 08
- Emergency Surgical Block
- +386 1 522 52 76
Pediatric Emergency Infirmary (Community Health Centre Ljubljana — Center Unit)
- Type
- After-hours pediatric emergency first-aid service (not a full hospital, but the designated after-hours pediatric emergency point for the city)
- Hours
- Every night, 7:00 p.m. to 7:00 a.m.; during the day, children are seen at any Ljubljana Community Health Centre unit
- Address
- Metelkova ulica 9, 1000 Ljubljana
- Trauma Designation
- Not applicable — first-aid/urgent-care level only; serious pediatric trauma cases are transferred to the University Children's Hospital on the UKC Ljubljana campus
Phone Numbers
- Phone
- +386 1 47 23 888
Non Resident Access
- Mandatory Insurance Requirement
- Non-EU residents must have proof of private health insurance to obtain visas and residence permits; public system not available to uninsured non-residents.
Private Insurance Options
Supplementary Private Insurance
- Cost
- €30
- Period
- per month (basic option)
Comprehensive Private Health Insurance
- Cost
- €100
- Period
- per month
Costs For Uninsured Travelers
General Practitioner Consultation
- Cost
- €20
- Qualifier
- private clinic visit, minimum estimate
General Practitioner Consultation (Upper Range)
- Cost
- €50
- Qualifier
- private clinic visit, maximum estimate
Pharmacies
- Availability
- Widespread throughout Ljubljana; identified by green cross on white background.
- Primary Provider
- Lekarna Ljubljana operates most pharmacies in the city.
- Regulatory Pricing
- Medication prices are regulated by JAZMP (Public Agency for Medicinal Products) based on reference pricing from Germany, Austria, and France.
- Prescription Requirements
- Many medications require a prescription from a Slovenian doctor and cannot be purchased over-the-counter. Prescription costs covered 70–100% by public insurance for those registered; uninsured patients pay full price.
24 Hour Service
- Phone
- +386 1 23 06 100
- Location
- Njegoseva cesta 6 (adjacent to University Medical Center Ljubljana)
Medication Pricing
Price Range
- Low
- €5.00
- High
- €20
- Note
- Common medicines typically fall within this range.
Common Over The Counter
Basic Painkillers (Paracetamol/Ibuprofen Box)
- Cost
- €5.50
Ambulance
- Number
- 112
- Description
- Emergency medical services are also dispatched via 112; there is no separate ambulance-only number for the public to dial.
How To Call
- Language
- English-speaking operators are typically available on 112 and 113, though giving basic details (location, nature of emergency) in simple terms or via a bystander who speaks Slovene can speed things up.
- SMS Option
- An SMS-based emergency reporting system exists for 112 (useful for the hearing/speech impaired or when a voice call isn't possible), where the operator can respond in writing.
- Information To Provide
- Slovenia's official guidance is to state who is calling, what happened, where and when it happened, how many people are injured, the nature of the injuries, hazards at the scene, and what kind of help is needed.
Police Number
- Number
- 113
- Notes
- Calls are answered by the Operations and Communications Centre (OKC) of the regional police directorate, which can dispatch a patrol directly to the scene.
- Description
- Slovenia's dedicated national police emergency number, separate from 112, used to report crimes, public order violations, and traffic accidents requiring police intervention.
Fire Department
- Number
- 112
- Description
- Fire emergencies are routed through the universal 112 number, not a separate fire-specific line, since Slovenia merged fire, ambulance, and civil-protection dispatch under 112 in 1997.
Universal Emergency Number
- Number
- 112
- Notes
- Toll-free from any fixed line, mobile phone (with or without a SIM/credit in most EU countries), or public phone.
- Description
- The common European emergency number, used across the EU and answered in Slovenia by regional civil-protection dispatch centres. It covers emergency medical services, fire brigade, mountain/cave/underwater rescue, veterinary emergencies, and general disaster response.
Challenges
Long waiting periods for specialist services and non-emergency procedures; limited English-speaking medical staff outside major cities. Most hospitals in Ljubljana have English-speaking staff.
Emergency Care
Emergency medical assistance and ambulance services are free for all persons, including non-residents, even without insurance. Call 112.
System Overview
Slovenia has a universal public healthcare system managed by the Health Insurance Institute of Slovenia (ZZZS). Non-residents and digital nomads without employment contracts are not automatically covered and must arrange private health insurance.
Public System Structure
Three levels: primary (GPs), secondary (hospital specialist care), tertiary (advanced treatment). Waiting times can be long for non-emergency procedures.
Sources cited for this category
These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.
- 1.expat.com
- 2.360nations.com
- 3.jarniascyril.com
- 4.insubuy.com
- 5.zzzs.si
- 6.en.wikipedia.org
- 7.pacificprime.com
- 8.welcomm-europe.eu
- 9.april-international.com
- 10.slovenia-guide.com
- 11.ljubljana.info
- 12.jazmp.si
- 13.trade.gov
- 14.esim.holafly.com
- 15.expatfocus.com
- 16.n26.com
- 17.wise.com
- 18.2slovenia.eu
- 19.uni-lj.si
- 20.b2bpay.co
- 21.lawyersslovenia.com
- 22.globalindiannetwork.com
- 23.monvenience.com
- 24.euraxess.si
- 25.immigration-residency.eu
- 26.exchange-rates.org
More About Ljubljana
Data last updated July 2026 · Verify anything important.