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Emergencies in Ljubljana

What should you know about healthcare and emergencies in Ljubljana?

Emergency number

112

Updated July 2026 · Sources cited: expat.com, 360nations.com

Good to Know

  • Dial 112 for medical, fire, or disaster emergencies and 113 specifically for police — they are not interchangeable in Slovenia the way some travelers expect from other EU countries.
  • 112 works even with a non-Slovenian SIM or roaming connection, but having an active SIM is required — a phone with no SIM at all typically cannot connect.
  • Ljubljana's main public hospital for emergencies is University Medical Centre Ljubljana (UKC Ljubljana), reachable for non-emergency inquiries, but true emergencies should always go through 112.
  • Installing the official '112 OPOZORILO' app before heading into the mountains or countryside around Ljubljana is a good idea, since it delivers real-time disaster and hazard alerts for your exact location.
  • For any life-threatening emergency in Ljubljana, call 112 (free, works EU-wide) rather than going directly to a hospital — an ambulance can bring you straight into the correct department.
  • The Emergency Unit of UKC Ljubljana is genuinely the only major adult trauma/ER hospital in the city center area; smaller Community Health Centre clinics handle non-urgent or after-hours GP-level care instead.
  • EU/EHIC cardholders can access emergency treatment on the same terms as insured locals; non-EU nomads should carry private travel/health insurance as urgent treatment is not free for uninsured visitors from outside the EU/EEA/Switzerland framework.
  • Visitor reports on wait times at the main Emergency Department are mixed — some describe fast, professional care, while others report several hours of waiting during busy periods, so this is not a walk-in clinic for minor issues.
  • Slovenia does not publish US-style 'Level I/II trauma center' ratings; UKC Ljubljana's Department of Traumatology is simply the de facto top referral unit for serious trauma nationwide.

Other Useful Numbers

  • 116 000
    Purpose
    Uniform European hotline for reporting a missing child.
  • 116 111
    Purpose
    Free, confidential 24-hour helpline for children and young people needing advice or support.
  • 1987
    Purpose
    AMZS roadside assistance (Slovenia's national automobile association) for car breakdowns/accidents.
  • 031 777 600
    Purpose
    24-hour call centre providing sign-language interpretation for deaf or speech-impaired callers in an emergency.

Hospitals

  • Open 24/7, every day of the year
    Name
    University Medical Centre Ljubljana (Univerzitetni klinični center Ljubljana / UKC Ljubljana) — Emergency Department (Urgentni center / SNMP)
    Type
    Public tertiary/university hospital — main adult Emergency Department and surgical trauma unit for Ljubljana and Slovenia
    Address
    Zaloška cesta 7, 1000 Ljubljana (Emergency Unit entrance via Njegoševa cesta); main hospital administrative address Zaloška cesta 2, 1000 Ljubljana
    Trauma Designation
    Functions as Slovenia's leading tertiary referral trauma centre; houses the Department of Traumatology (Klinični oddelek za travmatologijo) within the Surgical Clinic. Slovenia does not use the US-style Level I–IV trauma-center rating system, so no formal numeric designation exists, but this is the country's principal trauma/major-emergency hospital and has a rooftop heliport for medevac transfers.
    Services Noted
    Adult Basic Emergency First Aid Infirmary (SNMP) for life-threatening conditions, surgical emergency block (Urgentni kirurški blok), trauma surgery, and the University Children's Hospital Ljubljana (part of the same UMC campus) which serves as the national/regional tertiary referral centre for pediatric emergencies.

    Phone Numbers

    National Emergency
    112
    Hospital General Info
    +386 1 522 50 50
    Urgent Home Visit Snmp
    +386 1 522 84 08
    Emergency Surgical Block
    +386 1 522 52 76
  • Pediatric Emergency Infirmary (Community Health Centre Ljubljana — Center Unit)
    Type
    After-hours pediatric emergency first-aid service (not a full hospital, but the designated after-hours pediatric emergency point for the city)
    Hours
    Every night, 7:00 p.m. to 7:00 a.m.; during the day, children are seen at any Ljubljana Community Health Centre unit
    Address
    Metelkova ulica 9, 1000 Ljubljana
    Trauma Designation
    Not applicable — first-aid/urgent-care level only; serious pediatric trauma cases are transferred to the University Children's Hospital on the UKC Ljubljana campus

    Phone Numbers

    Phone
    +386 1 47 23 888

Non Resident Access

Mandatory Insurance Requirement
Non-EU residents must have proof of private health insurance to obtain visas and residence permits; public system not available to uninsured non-residents.

Private Insurance Options

  • Supplementary Private Insurance
    Cost
    €30
    Period
    per month (basic option)
  • Comprehensive Private Health Insurance
    Cost
    €100
    Period
    per month

Costs For Uninsured Travelers

  • General Practitioner Consultation
    Cost
    €20
    Qualifier
    private clinic visit, minimum estimate
  • General Practitioner Consultation (Upper Range)
    Cost
    €50
    Qualifier
    private clinic visit, maximum estimate

Pharmacies

Availability
Widespread throughout Ljubljana; identified by green cross on white background.
Primary Provider
Lekarna Ljubljana operates most pharmacies in the city.
Regulatory Pricing
Medication prices are regulated by JAZMP (Public Agency for Medicinal Products) based on reference pricing from Germany, Austria, and France.
Prescription Requirements
Many medications require a prescription from a Slovenian doctor and cannot be purchased over-the-counter. Prescription costs covered 70–100% by public insurance for those registered; uninsured patients pay full price.

24 Hour Service

Phone
+386 1 23 06 100
Location
Njegoseva cesta 6 (adjacent to University Medical Center Ljubljana)

Medication Pricing

Price Range

Low
€5.00
High
€20
Note
Common medicines typically fall within this range.

Common Over The Counter

  • Basic Painkillers (Paracetamol/Ibuprofen Box)
    Cost
    €5.50

Ambulance

Number
112
Description
Emergency medical services are also dispatched via 112; there is no separate ambulance-only number for the public to dial.

How To Call

Language
English-speaking operators are typically available on 112 and 113, though giving basic details (location, nature of emergency) in simple terms or via a bystander who speaks Slovene can speed things up.
SMS Option
An SMS-based emergency reporting system exists for 112 (useful for the hearing/speech impaired or when a voice call isn't possible), where the operator can respond in writing.
Information To Provide
Slovenia's official guidance is to state who is calling, what happened, where and when it happened, how many people are injured, the nature of the injuries, hazards at the scene, and what kind of help is needed.

Police Number

Number
113
Notes
Calls are answered by the Operations and Communications Centre (OKC) of the regional police directorate, which can dispatch a patrol directly to the scene.
Description
Slovenia's dedicated national police emergency number, separate from 112, used to report crimes, public order violations, and traffic accidents requiring police intervention.

Fire Department

Number
112
Description
Fire emergencies are routed through the universal 112 number, not a separate fire-specific line, since Slovenia merged fire, ambulance, and civil-protection dispatch under 112 in 1997.

Universal Emergency Number

Number
112
Notes
Toll-free from any fixed line, mobile phone (with or without a SIM/credit in most EU countries), or public phone.
Description
The common European emergency number, used across the EU and answered in Slovenia by regional civil-protection dispatch centres. It covers emergency medical services, fire brigade, mountain/cave/underwater rescue, veterinary emergencies, and general disaster response.

Challenges

Long waiting periods for specialist services and non-emergency procedures; limited English-speaking medical staff outside major cities. Most hospitals in Ljubljana have English-speaking staff.

Emergency Care

Emergency medical assistance and ambulance services are free for all persons, including non-residents, even without insurance. Call 112.

System Overview

Slovenia has a universal public healthcare system managed by the Health Insurance Institute of Slovenia (ZZZS). Non-residents and digital nomads without employment contracts are not automatically covered and must arrange private health insurance.

Public System Structure

Three levels: primary (GPs), secondary (hospital specialist care), tertiary (advanced treatment). Waiting times can be long for non-emergency procedures.

AI-generated estimateData refreshed July 2026

These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.

  1. 1.expat.com
  2. 2.360nations.com
  3. 3.jarniascyril.com
  4. 4.insubuy.com
  5. 5.zzzs.si
  6. 6.en.wikipedia.org
  7. 7.pacificprime.com
  8. 8.welcomm-europe.eu
  9. 9.april-international.com
  10. 10.slovenia-guide.com
  11. 11.ljubljana.info
  12. 12.jazmp.si
  13. 13.trade.gov
  14. 14.esim.holafly.com
  15. 15.expatfocus.com
  16. 16.n26.com
  17. 17.wise.com
  18. 18.2slovenia.eu
  19. 19.uni-lj.si
  20. 20.b2bpay.co
  21. 21.lawyersslovenia.com
  22. 22.globalindiannetwork.com
  23. 23.monvenience.com
  24. 24.euraxess.si
  25. 25.immigration-residency.eu
  26. 26.exchange-rates.org

Data last updated July 2026 · Verify anything important.