What should you know about healthcare and emergencies in Lijiang?
Police
110
Ambulance: 120.
Updated July 2026 · Sources cited: medtourchina.net, pacificprime.com
Good to know
Good to Know
- China does not have one all-purpose emergency number — dial 110 for police, 119 for fire, and 120 for ambulance/medical, and expect the operator to speak Chinese only, so having a Chinese-speaking person nearby (hotel staff, colleague) or a translation app ready is genuinely useful.
- Calling 110 and 119 is free, but 120 ambulance dispatch is a paid service — expect a fee typically in the low hundreds to low thousands of RMB depending on distance and treatment given, billed separately from hospital costs.
- For lost/stolen items or scam disputes at tourist sites, on-site 'tourist police' (旅游警察) — where present — can often resolve things faster than calling 110, and are more likely to have some English ability.
- Lijiang sits at roughly 2,400m elevation, so altitude sickness is a real practical concern for new arrivals; this isn't an 'emergency number' issue but is worth planning for given how it can escalate into needing medical help.
- For serious or complex medical cases, Lijiang's own hospitals (e.g. Lijiang People's Hospital) handle general care, but travelers with serious conditions are often advised to consider transfer to larger facilities in Kunming.
- Lijiang People's Hospital is the only Grade 3A (top-tier) general hospital in the city — for serious trauma, this is where you will end up regardless of where you first seek care.
- Public hospitals in China, including this one, generally require cash or card payment upfront before treatment; foreign insurance is rarely accepted directly at the point of care — you typically pay first and file for reimbursement later.
- English-speaking staff are not guaranteed, especially at night; bringing a Chinese-speaking friend, a translation app, or calling a travel-insurance assistance line (e.g. International SOS) before or during your visit is genuinely useful.
- Because Lijiang's Old Town sits at moderate altitude and many day trips go higher (Jade Dragon Snow Mountain, Shangri-La), the hospital's dedicated plateau/altitude-sickness treatment center is a relevant resource if you or a travel companion develop altitude symptoms.
Ambulance
- Number
- 120
- Notes
- National medical/ambulance dispatch number. Unlike police and fire, ambulance service is not free — it is billed per call-out.
Typical Fee Range
- Amount USD Max
- 221
- Amount USD Min
- 44
- Currency Local
- CNY
- Amount Local Max
- 1500
- Amount Local Min
- 300
Recommended Apps
Alipay SOS Function
- Purpose
- Alipay's built-in SOS feature can help connect to emergency services and is a commonly recommended practical workaround for the language barrier when calling 110/120 directly.
WeChat
- Purpose
- Widely used for communicating with hotel staff, local contacts, and has built-in translation tools useful in a crisis, though it is not an official emergency-dispatch app.
Translation App (E.g. Pleco, or a General Voice-translation App)
- Purpose
- Recommended by multiple travel-safety guides to prepare a written Chinese description of your location/situation in advance, since emergency operators are unlikely to speak English.
STEP (Smart Traveler Enrollment Program)
- Purpose
- US State Department program allowing enrollment for travel alerts and easier location assistance in an emergency; equivalent enrollment/registration programs exist for other nationalities via their own foreign ministries.
Hospitals
Lijiang People's Hospital (丽江市人民医院) — Fuhui Campus
- Phone
- 0888-5126763 (weekdays, administrative); 0888-5122335 (holidays/nights); appointment line 0888-5167931
- Hours
- Emergency department (急诊科) operates 24/7; general administrative line staffed on weekdays, with a separate line for holidays/nights
- Address
- No. 526 Fuhui Road, Gucheng District, Lijiang, Yunnan (福慧路526号, 古城区)
- Trauma Level Designation
- China's highest hospital tier: Grade 3A (三级甲等) comprehensive hospital — the top classification in China's three-tier hospital ranking system. Not part of the US-style Level I–IV trauma center system, but functions as the city's principal referral and emergency-care hospital.
- Notes
- This is the only Grade 3A general hospital in Lijiang. It houses the Lijiang Emergency Medical Center (120 dispatch), the Lijiang Infectious Disease Hospital, and, as of May 2024, a dedicated Plateau/Altitude Sickness Treatment Center for high-altitude emergencies affecting residents and tourists in the greater Shangri-La region.
Lijiang People's Hospital (丽江市人民医院) — Xianghe Branch Campus
- Phone
- 0888-5808088 (checkup center)
- Hours
- Operates as a branch campus of the same hospital system; used for inpatient/overflow and checkup-center services
- Address
- No. 555 Nankou Road, Gucheng District, Lijiang, Yunnan (南口路555号, 古城区) — sources also cite the intersection of Guanli Road and Qingyun East Road for this campus
- Trauma Level Designation
- Same Grade 3A designation as the main Fuhui campus (part of the same legal hospital entity)
- Notes
- For time-critical trauma or acute emergencies, the Fuhui main campus is the primary destination; this branch is smaller.
Fire
- Number
- 119
- Notes
- National fire brigade number, free call, for fires, gas leaks, or rescue/trapped-person situations.
Police
- Number
- 110
- Notes
- National police number, works free from any phone including without a SIM card. Use for theft, assault, disputes, or any crime.
Country
China
SMS To Police
- Number
- 12110 + area code
- Notes
- An auxiliary, non-emergency SMS-based way to notify police if a voice call isn't possible; direct 110 call is the primary recommended method.
Tourist Police
- Notes
- Larger Chinese tourist sites sometimes have dedicated 'tourist police' (旅游警察) staff on-site who are used to dealing with foreign visitors and often speak some English; look for officers with '旅游警察' on their uniform near major attractions rather than a separate phone number specific to Lijiang.
Traffic Police
- Number
- 122
- Notes
- Dedicated number for reporting traffic accidents.
Embassy Consular Hotline
- Number
- 12308
- Notes
- 24/7 Chinese Ministry of Foreign Affairs consular hotline that can assist foreigners, though for country-specific consular help travelers should also contact their own embassy or consulate.
Language Barrier Warning
Emergency operators for 110/119/120 typically speak only Chinese; English support is inconsistent outside a few major cities like Beijing and Shanghai, and Lijiang operators should be assumed to be Chinese-speaking only.
Universal Emergency Number Note
China has no single universal emergency number like 911 or 112. Each service has its own dedicated number, and this applies nationwide, including in Lijiang.
Emergency Number Note
For ambulance dispatch anywhere in Lijiang, call 120 (China's national medical emergency number), which routes through the Lijiang Emergency Medical Center based at Lijiang People's Hospital.
Healthcare
- Practical Guidance
- For serious illness or injuries, the closest advanced medical facility is in Kunming, reachable by a 40-minute flight . Bring emergency contact information for your embassy. Private health insurance is strongly advisable for anyone relocating to China .
Primary Facility
- Name
- Lijiang People's Hospital
- Type
- Public Grade 3A Hospital
- Emergency Contact
- +86 120
- Emergency Services
- Yes
- English Speaking Staff
- No
- Accepts International Insurance
- No
- Notes
- 24/7 emergency department. Pay-first-then-treat system. Limited English-language support. No international departments.
Payment Methods
- Cash
- Alipay
- WeChat Pay
International Clinics
- Availability
- None documented in Lijiang
- Nearest Option
- Kunming International Clinic (approximately 180 km away, 3+ hours travel)
Pharmacies
- Hours
- In smaller cities like Lijiang, pharmacies generally keep shorter hours, and all-night options are far less common; it is sensible to identify your nearest late-night pharmacy shortly after arrival
- Regulation
- Chain pharmacies are regulated, well-stocked, and staff sometimes speak basic English
- Identification
- The green cross functions as the universal pharmacy symbol in China
- Recommended Approach
- Find the Chinese name for your medication before visiting the pharmacy and save this to your phone before your trip
- Medication Naming Tip
- A pharmacist in Lijiang will not recognise 'Tylenol,' but will immediately understand 对乙酰氨基酚 (generic Chinese name)
- Important Restrictions
- ADHD stimulants (Adderall, Ritalin, Vyvanse, Concerta, Strattera) are unavailable anywhere in China for foreign visitors; no hospital can substitute them; bring your full trip supply with documentation
- Prescription Requirements
- Most everyday medicines are available without a prescription, but antibiotics require authorisation from a licensed Chinese doctor; prescriptions issued in other countries are not valid and a new prescription from a local physician is always necessary
- Chain Pharmacy Availability
- Yes
- Emergency Medications After Hours
- The emergency department (急诊, Jízhěn) of a nearby hospital operates around the clock and has its own dispensary
Chain Types
- 大药房 (Dà Yàofáng) — Large chain pharmacies
- 药店 (Yàodiàn) — Independent medicine stores
Sources cited for this category
These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.
More About Lijiang
Data last updated July 2026 · Verify anything important.