What should you know about healthcare and emergencies in Kutaisi?
Emergency number
112
Updated July 2026 · Sources cited: madloba.info, irao.ge
This call covers only: named hospitals with ER/trauma capability — address, hours, and trauma-level designation.
Good to know
Good to Know
- There is only one number to remember for any emergency in Georgia — 112 — which covers police, fire, and ambulance; there's no need to figure out separate numbers.
- Downloading the free official '112 Georgia' app before you need it is worth doing, since its GPS location-sharing and silent SOS features are genuinely useful if you're in an unfamiliar part of Kutaisi and can't clearly describe your location.
- If you don't speak Georgian, calling via the 112 app's chat feature (available in English) can be more reliable than a live voice call, since English proficiency among phone operators isn't guaranteed on every call.
- Georgia does not use a US-style 'Level I/II/III/IV trauma center' certification system — hospitals are simply described as having emergency/reanimation departments of varying size and capability, so don't expect a formal trauma-level label on any Kutaisi hospital.
- The Georgian Ministry of Health operates a 24/7 national health information hotline at 1505, and hospitals for emergency care operate around the clock in Kutaisi.
- For serious trauma, the Evex-network referral hospital (variably named 'Kutaisi Emergency Referral Hospital' / 'West Georgia Medical Centre' across different directories) is described as having the largest emergency and reanimation capacity in the West Georgia region — this is generally the facility ambulances head to for major trauma.
Other Hotlines
111
- Purpose
- Hotline for victims of human trafficking, run by the relevant state social affairs agency — not a general emergency line.
153
- Purpose
- Environmental Supervision Department hotline (Ministry of Environment Protection and Agriculture) — for environmental incidents, not general emergencies.
Universal Emergency Number
- Number
- 112
- Call Cost
- GEL 0.40
This is not a per-call charge but a small flat monthly service fee (approximately 0.40 GEL) deducted by mobile operators from Georgian SIM cards to fund the 112 system — it only applies if you have a local SIM and typically only if you've used at least 5 GEL of balance that month. It is not something a nomad calling once in an emergency would notice or need to plan around.
- Language Support
- The 112 mobile application supports Georgian, English, Armenian, Azerbaijani, and Russian; the phone line itself is staffed primarily in Georgian, with English-speaking capability commonly reported, though this can vary by operator and time of call.
- Accessibility Features
- 112 offers video call and text/chat options specifically for deaf and hard-of-hearing callers, and can be reached even if a phone has no SIM card or credit, as long as it is within mobile network coverage.
- Description
- Georgia uses a single unified emergency number, 112, nationwide, including in Kutaisi — there are no separate direct-dial numbers for police, fire, or ambulance. 112 is operated by the Ministry of Internal Affairs (MIA) as the Public Safety Command Center.
Covers
- Police
- Ambulance
- Fire/Rescue
Recommended Official Safety App
- Cost
- Free
- Name
- 112 Georgia
- Publisher
- MIA LEPL 112 Georgia (official government app)
- Misuse Warning
- Using the app or the 112 line for false or non-emergency reports is prohibited by law.
Features
- Direct call to 112 with automatic GPS location sharing (requires GPS enabled)
- Live chat with a 112 call-taker for situations where a voice call isn't possible
- Silent SOS button for emergencies like domestic violence or situations where speaking aloud is unsafe
- Video call option specifically for deaf and hard-of-hearing users
Languages
- Georgian
- English
- Armenian
- Azerbaijani
- Russian
Platforms
- iOS
- Android
Hospitals
24 hours / 7 days for emergency care
- Phone
- +995 32 2 55 05 05
- Name
- Kutaisi Emergency Referral Hospital (Evex Medical Corporation) — also referred to in some sources as 'West Georgia Referral Hospital'
- Address
- 2 Otskheli St., Kutaisi, Georgia (some directories list this Evex facility on Tsereteli St. — see note)
- Trauma Designation
- No formal US-style 'Level I/II/III' trauma designation exists in Georgia's health system. This hospital is described by its own network and by allhospital.info as having the largest Emergency and Reanimation Department in West Georgia, performing complex trauma surgery.
- Notes
- Largest Emergency and Reanimation Department in West Georgia.
+995 32 2 55 05 05 (Evex central line)
- Name
- West Georgia Medical Centre / Medical Center of Western Georgia (Evex Medical Corporation)
- Hours
- 24 hours / 7 days — the hospital operates an Emergency Department
- Address
- 83a Javakhishvili St., Kutaisi, Georgia
- Trauma Designation
- No formal trauma-level designation system exists in Georgia; hospital directories describe it as a large multi-profile referral hospital (reported 220 beds) with adult and pediatric Emergency Departments and cardiac surgery capability.
- Notes
- Also has a separate Pediatric Emergency Department, unlike most other Kutaisi facilities.
Kutaisi Central Hospital
- Phone
- 0431 24 63 22 (also listed as 0431 24 34 75 / 0431 24 69 34)
- Hours
- 24 hours / 7 days for emergency medical care, per Georgia's official tourism/visitor medical information page
- Address
- 10 Solomon Pirveli (Solomon I's) St., Kutaisi, Georgia
- Trauma Designation
- No formal trauma-level designation; listed by the national visitor-information site as a public emergency-care facility.
- Notes
- Listed on the Georgian National Tourism Administration's official medical-information page as one of the country's designated 24-hour emergency care points.
Healthcare
- Consultation Typical Cost
- GEL 50
- Quality And Access Notes
- Multiple hospitals and private clinics available in city center. English-speaking medical staff present in major facilities. Medical City has received positive reviews from English-speaking patients noting professional care and language accommodation.
Primary Facilities
Kutaisi Referral Hospital (Georgian Clinics)
- Address
- Otskheli Street #2
- Services
- Emergency care, surgery, intensive care, stroke management, cardiology
- Accessibility
- Central location, major referral hospital for Imereti region
Kutaisi Central Hospital
- Address
- Solomon the First Street #10
- Services
- General medical services, emergency care, specialized treatment
- Accessibility
- Central location
Medical City Kutaisi
- Address
- City center
- Services
- Modern medical equipment, English-speaking staff available, surgical procedures, emergency care
- Accessibility
- Private facility with positive foreigner reviews
Pharmacies
- Online And Delivery
- Delivery through Wolt and Glovo available in Kutaisi with partner pharmacies; limited to OTC and Group II medications. In-person visits required for prescription medications.
- Overall Availability
- Excellent availability of pharmacies throughout Kutaisi with multiple 24-hour options
- Language Consideration
- Pharmacist staff generally have limited English; knowing generic drug names (ibuprofen vs. brand name) helps significantly. Major chain pharmacies in central locations more likely to have English-speaking staff.
- Medication Availability
- Mix of international brands (Bayer, Pfizer, Sanofi) and Georgian generics. Local generics significantly cheaper. Imported medications from Turkey, India, and Eastern Europe widely available.
- Typical OTC Medication Cost
- GEL 5.00
Price range for common OTC items; generics significantly cheaper than imports
Major Pharmacy Chains
24-hour service, wide medicine selection
- Chain Name
- PSP Pharmacy
- Delivery Options
- Available through Wolt (no delivery fee within Kutaisi)
- Kutaisi Branches
- Multiple locations including Chavchavadze Avenue, Avtomshebel Street, Bukhaidze Street, St. Nino Street
24-hour service, health and beauty products
- Chain Name
- Aversi Pharmacy
- Delivery Options
- Available through Wolt (no delivery fee)
- Kutaisi Branches
- Multiple locations including Sulkhan-Saba Avenue, Agmashenebeli Avenue
GPC Pharmacy
- Services
- One of largest pharmaceutical companies in Georgia, 24-hour availability
- Delivery Options
- Available through Wolt (no delivery fee within Kutaisi)
- Kutaisi Branches
- Multiple central locations
Multiple locations in city center
- Chain Name
- NeoPharmi
- Kutaisi Branches
- 4
AI-generated estimateData refreshed July 2026
Sources cited for this category
These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.
More About Kutaisi
Data last updated July 2026 · Verify anything important.