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Money & Payments in Kraków

Good to Know

  • Poland is increasingly cashless, but always carry 100–300 PLN for small purchases, tips, and occasional cash-only venues.
  • Always decline Dynamic Currency Conversion (DCC) at ATMs; choose PLN withdrawal so your own bank handles the exchange.
  • Bank-owned ATMs are safer and cheaper than independent machines. Avoid ATMs next to major tourist squares in the Old Town.
  • When paying by card, merchants may ask if you want to pay in Euros or PLN—always choose PLN to avoid poor exchange rates (potentially 5–13% more expensive).
  • Contactless card payments are the norm; most places accept this method with a 100 PLN limit per tap.
  • Card terminals often lack a tip prompt; prepare cash if you plan to tip by card, or ask your server about options.
  • Wise or Revolut cards offer fee-free ATM withdrawals in Poland (within monthly limits), making them practical for nomads.
  • Tipping culture in Krakow is more developed than in rural Poland due to tourism, but it remains optional and appreciated rather than obligatory.
  • For large expenses (hotels, restaurants, tours), cards are most secure and convenient; for small daily expenses, a mix of card and cash works best.

Currency

Code
PLN
Symbol
zł
Local Name
Polish złoty

Tipping Norms

Bars
5–10% or rounding up; not always expected but appreciated for good service.
Cafes
5–7% or rounding up; less common than in restaurants.
Overview
Tipping is customary but not mandatory in Krakow. It is seen as a gesture of appreciation rather than an obligation.
Hotel Staff
5–10 PLN per service (porters, housekeeping) for good service; appreciated but not required.
Tour Guides
Free walking tours: typically 50–100 PLN per person. Private/paid tours: 10–15% of tour cost.
Taxis Rideshare
Rounding up to nearest convenient amount is typical (e.g., round 42 PLN fare to 50 PLN). For app-based services, tips are optional.
General Notes
Cash tips are much preferred as not all venues allow card tips. Tips are welcome and make a difference for service workers earning modest wages.

Restaurants

Upscale
15–20% for exceptional service or high-end establishments
Standard
10% for good service
How To Pay
Cash is strongly preferred; not all card terminals have a tip option. State the total amount you wish to pay (including tip) when handing over cash or card (e.g., 'Sto' for 100 PLN if your bill is 90 PLN).
Note
Some restaurants automatically add a 10% service charge for larger groups; check your bill before adding extra.

ATM Information

Recommended Strategy
Use bank-owned ATMs (PKO Bank Polski, Santander, Bank Pekao, ING, Millennium, BNP Paribas, Alior, mBank). Check the screen for fees before confirming withdrawal. Choose withdrawal in PLN.
Availability
Abundant throughout Krakow; found in city center, shopping malls (Galeria Krakowska), near train stations, and outside bank branches.
Fees From Euronet
Independent ATM networks like Euronet sometimes charge fees (can be around 13 PLN or higher).
Withdrawal Limits
Typically 800–3,000 PLN per transaction, depending on the ATM and your bank.
Fees From Polish Banks
Most bank-owned ATMs do not charge local withdrawal fees to foreign cardholders. Some may charge around 0.63% of withdrawal amount or 15–25 PLN per transaction.
Dynamic Currency Conversion
Avoid; if ATM offers to charge you in your home currency, decline. Always choose PLN for better exchange rates.

Card Acceptance

Overall
Widely accepted in urban Krakow, especially in restaurants, hotels, shops, and public transport. Contactless payments (both physical cards and mobile wallets) are very popular.
Key Venues
Most restaurants, hotels, major shops, and ticket machines accept cards. Some traditional restaurants, market stalls, and small shops may be cash-only.
Digital Wallets
Apple Pay and Google Wallet widely accepted; BLIK is a popular local mobile payment app.
Visa Mastercard
Accepted almost everywhere in the city center.
American Express
Limited acceptance; have a backup card.
Historic Areas Note
Thick stone walls in the Old Town sometimes interfere with card terminal connectivity; carry cash as backup.

Banking

Popular Features
BLIK (instant payment standard used everywhere), mobile app access, contactless cards supported
Account Setup Time
7-10 working days for card delivery after application
Pesel Registration
Required if staying longer than 30 days; speeds up process and unlocks full mobile banking features
In Person Requirement
Most foreigners must visit branch in person; remote onboarding available but limited and inconsistent by bank
Multi Currency Accounts
Most major banks allow EUR or USD sub-accounts under same login
Anti Money Laundering Warnings
Foreign clients sometimes flagged for irregular income, frequent address changes, or large cash deposits; accounts can freeze for 2-4 weeks if flagged

Account Opening Requirements

Address
Most banks accept temporary address (hotel, serviced apartment) at opening, can update later
EU Citizens
Valid ID or passport generally sufficient
Non EU Citizens
Passport + PESEL (personal identification number) typically required; some banks accept residence permit or visa as alternative

Recommended Banks For Foreigners

  • mBank
    Notes
    Fully digital, fastest English onboarding for non-EU residents with Karta Pobytu, free eKonto Możliwości account
  • Santander Bank Polska
    Notes
    Free maintenance Konto Jakie Chcę account, free PLN ATMs, full English app, video onboarding available for non-EU clients
  • ING Bank Śląski
    Notes
    Konto Direct free if five card payments per month, clear English fee table
  • Bank Pekao
    Notes
    Strong with foreigners, dedicated multilingual staff in Krakow, Konto Przekorzystne free with one monthly transfer
  • PKO Bank Polski
    Notes
    Largest bank and widest ATM network (4,000+ ATMs), free with one monthly card payment

Data last updated July 2026 · Verify anything important.