What should you know about healthcare and emergencies in Innsbruck?
Emergency number
112
Police: 133. Ambulance: 144.
Updated July 2026 · Sources cited: innsbruck.esnaustria.org, i-med.ac.at
Good to know
Good to Know
- 112 is the easiest number to remember as a visitor since it reaches all services, but locals often use the direct lines (133 police, 144 ambulance, 122 fire) — either works.
- Innsbruck sits right in the Alps, so it's worth knowing the dedicated mountain rescue number (140) and installing the SOS EU ALP app before any hiking, climbing, or off-piste skiing — it sends your GPS location directly to the Tyrol rescue control centre.
- All emergency numbers are free to call from any phone in Austria, and 112 works even from a locked phone without entering a PIN.
- Emergency operators can generally handle English, but a few basic German words like 'Hilfe' (help) or 'Notfall' (emergency) can help speed things along.
- Innsbruck's hospital care is centralized: nearly all serious emergencies (trauma, cardiac, neurological) go to the single Landeskrankenhaus/Universitätsklinik campus on Anichstraße rather than being split across multiple competing ER sites.
- For non-life-threatening issues at night or on weekends, Austria uses a rotating on-call doctor system (call 141) rather than everyone defaulting to the hospital ER — useful to know if you don't want a long ER wait for something minor.
- National emergency number in Austria is 112 (also 144 for ambulance specifically).
National Numbers
Police
- Number
- 133
- Notes
- Dedicated national police line; calls to 112 or 133 are routed to one of Austria's nine regional police control centres, operating 24/7.
Fire Brigade
- Number
- 122
- Notes
- Innsbruck has a full-time professional fire brigade, unlike many smaller Austrian towns that rely on volunteer brigades.
Ambulance / Rettungsdienst
- Number
- 144
- Notes
- 24-hour ambulance dispatch; ambulance services in Austria are run separately from the fire brigade, mainly via the Austrian Red Cross and similar organizations.
Mountain Rescue (Bergrettung)
- Number
- 140
- Notes
- Directly relevant in and around Innsbruck given the surrounding Alpine terrain (hiking, skiing, climbing); free service including helicopter rescue for off-piste/off-road emergencies.
Gas Emergency
- Number
- 128
Doctor On-call / Physician Radio Service
- Number
- 141
- Notes
- Out-of-hours GP service.
Telephone Counselling / Crisis Line
- Number
- 142
Health Advice Line
- Number
- 1450
- Notes
- Non-emergency health advice line commonly used by residents instead of dialling an ambulance directly for less urgent issues.
Emergency Services for Children and Young People
- Number
- 147
Poison Control Centre
- Number
- 01 406 43 43
- Notes
- National poison information hotline (Vienna-based, serves all of Austria).
Deaf/hearing-impaired Police Service
- Number
- 0800 133 133
- Notes
- Text/fax/SMS emergency contact line for deaf and hearing-impaired people to reach police, fire, or ambulance.
ÖAMTC Roadside Assistance
- Number
- 120
- Notes
- Austria's largest motoring club breakdown service; non-members pay a fee.
Official Safety Apps
DEC112
- Purpose
- Official Austrian app enabling deaf and hearing-impaired persons to contact police (112/133), ambulance (144), fire brigade (122), and mountain rescue (140) via text-based emergency call, including a 'silent emergency call' option for situations of domestic violence where a voice call isn't safe.
- Official
- Yes
SOS EU ALP
- Purpose
- Free Alpine emergency app specifically built for Tyrol (where Innsbruck is located), South Tyrol, and Bavaria — supported by Leitstelle Tirol and the EU Alpine Strategy (EUSALP). When activated inside Tyrol, it places a call directly to the regional emergency centre and transmits GPS location, altitude, and device data; outside the Alpine region it falls back to a standard 112 call.
- Official
- Yes
KATWARN Austria
- Purpose
- Interior Ministry-backed app that pushes location-based warnings for disasters, severe weather, and major public-safety incidents.
- Official
- Yes
what3words
- Purpose
- Used by Austrian (and German/Swiss) emergency control rooms to help callers pinpoint their exact location during a 112 call in areas without a clear address.
- Official
- No
Hospitals
+43 (0)512 504-0 (general hospital switchboard)
- Name
- Landeskrankenhaus Innsbruck / Universitätsklinik Innsbruck (Tirol Kliniken, University Hospital Innsbruck)
- Hours
- Emergency department (Joint Institution for Emergency Medicine and Critical Care Medicine) operates 24/7; this is the main public hospital and trauma referral center for the city and region
- Address
- Anichstraße 35, A-6020 Innsbruck, Austria
- Trauma Designation
- Primary/highest-level trauma and neurotrauma referral center for western Austria (Tyrol, and also serving East Tyrol and South Tyrol for some specialties); university hospital with dedicated trauma room and multidisciplinary trauma team
- Notes
- This is effectively the single major hospital campus in Innsbruck combining multiple university clinics (surgery, neurosurgery, internal medicine, pediatrics, etc.) under one site. It is described as the primary referral center for neurotrauma patients in western Austria, with trauma-room activation and full trauma CT capability for suspected trauma cases.
Universal EU Number
- Number
- 112
- Languages
- Operators can typically respond in German and English.
- Description
- The universal European emergency number, reaching all emergency services (police, fire, ambulance) simultaneously. Works throughout Austria and can be dialled free from any phone, including locked mobiles without a PIN.
Healthcare
- Health Insurance
- Statutory health insurance is compulsory in Austria, and employers register employees directly with relevant social insurance organizations.
- Access Notes
- English-language support may be variable at public facilities; the farther a hospital is from major cities, the less likely it is to have English-speaking staff.
Primary Hospital
- Name
- Landeskrankenhaus Universitätskliniken Innsbruck (University Hospital Innsbruck)
- Details
- The main hospital in Innsbruck has an excellent reputation and is located about 10 minutes on foot from the city center (Golden Roof).
- Capacity
- The university hospital is run by tirol kliniken GmbH and has around 1600 beds, making it one of the largest hospitals in Austria.
- Specializations
- The hospital is known for advanced cardiac care, transplant services, kidney/liver/heart transplantation, and highly skilled medical professionals.
Pharmacies
- Availability
- There are many pharmacies in Innsbruck, typically open until 18:00, with some closing during lunch.
- Emergency Service
- Every night a different pharmacy takes over emergency service and is open all night, though they may charge a surcharge of usually around 3-4 EUR on normal prices.
- Finding Pharmacies
- Pharmacies display emergency pharmacy names and addresses at their front doors, and a smartphone app called Apo-App is available.
AI-generated estimateData refreshed July 2026
Sources cited for this category
These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.
More About Innsbruck
Data last updated July 2026 · Verify anything important.