What should you know about healthcare and emergencies in Grand Baie?
Emergency number
999
Ambulance: 114.
Updated July 2026 · Sources cited: expatriation-maurice.com, c-care.com
Good to know
Good to Know
- Save 999 or 112 as your single go-to number — both reach police, ambulance, and fire dispatch anywhere on the island, including Grand Baie.
- For tourist-specific issues like theft or lost documents, the Tourist Police line (+230 210 3894) can be faster and more geared toward visitor needs than the general line.
- If you'd rather be taken to a private clinic (e.g. in Grand Baie) instead of a public hospital, note that the standard SAMU ambulance dispatch (114/999) usually goes to public facilities — you may need to call the private clinic directly for their own ambulance/pickup.
- There isn't a single official government-run emergency app for tourists; the most useful government-backed digital resource is the Mauritius Meteorological Services for cyclone alerts during the November–May cyclone season.
- There is no ACS-style 'Level I/II/III trauma center' rating system in Mauritius — all facilities listed are private clinics with 24/7 emergency capability rather than formally graded trauma centers.
- For serious trauma, cardiac events, or major surgery, expect to be stabilized in Grand Baie and then transferred by ambulance to a larger hospital (commonly in Moka or Floréal), roughly 30–45 minutes away depending on traffic.
- Public hospitals in Mauritius provide free emergency care to anyone, but the nearest major public hospital is outside Grand Baie; most nomads/expats default to the private clinics listed here for speed and English/French-speaking staff.
- Always call ahead if possible — night and weekend on-call specialists at smaller clinics are sometimes off-site and called in, which can add delay.
Recommended Safety Apps
Mauritius Emergency Services (MES)
- Platform
- Android (Google Play)
- Official Government App
- No
- Description
- A third-party app compiling police/fire/ambulance numbers and cyclone advisory updates sourced from government and public directories. Useful as a quick-reference contact list, but it is explicitly not affiliated with or endorsed by the government.
Mauritius Meteorological Services Updates / My.t Weather App
- Platform
- Web / mobile
- Official Government App
- Yes
- Description
- The Mauritius Meteorological Services issues official cyclone and severe weather warnings via radio, TV, and its website; some travelers also use the my.t Weather app for real-time updates during cyclone season (November–May).
Universal Emergency Number
- Description
- Both 999 and 112 are general emergency numbers that connect to police, ambulance, and fire services anywhere in Mauritius, including Grand Baie. English-speaking operators are typically available.
Numbers
- 999
- 112
Hospitals
C-Care Grand Baie
- Phone
- +230 601 2500
- Address
- Boulevard de Mont Choisy, Chemin Vingt Pieds, Mont Choisy La Destination, Grand Baie
- Capabilities
- 24/7 emergency department, ambulatory/day-care surgery, an operating theatre, CT scan, X-ray and ultrasound, on-site laboratory and pharmacy.
- Emergency Dial
- 132 (dedicated emergency line, 24/7)
- Trauma Level Designation
- Mauritius has no formal ACS-style trauma-level certification system; this is a private outpatient clinic with a staffed 24/7 emergency department, an operating theatre, and CT/X-ray/ultrasound radiology, but it is not a full trauma hospital.
- Notes
- Relocated in 2023 from La Croisette Mall to a larger new facility on Boulevard de Mont Choisy. Serious trauma or life-threatening cases are stabilized here and transferred by Advanced Cardiac Life Support (ACLS) ambulance to the group's larger hospitals, C-Care Wellkin (Moka) or C-Care Darné (Floréal), which are outside Grand Baie.
Hours
- Laboratory
- Monday–Friday 06:30–16:30, Saturday 06:30–12:00, Sunday/public holidays from 08:00
- Emergency Department
- 24/7
- Outpatient Consultations
- Monday–Friday 09:00–18:00, Saturday 09:00–14:00
+230 263 1212 / 263 1213
- Name
- City Clinic Grand Baie (Clinique de Grand Baie / Grand Bay Medical & Diagnostic Centre)
- Address
- Sottise Road, Grand Baie
- Capabilities
- 24/7 casualty/accident & emergency unit, cardiac cath-lab, digital X-ray, CT scan, MRI, laboratory, and 24/7 ambulance service including an equipped cardiac ambulance.
- Emergency Dial
- 263 1212 (clinic switchboard; no separate short emergency code confirmed)
- Trauma Level Designation
- No formal trauma-level designation exists in Mauritius; described in its own materials as a 24/7 Casualty Unit with cardiac catheterisation capability, not a designated trauma center.
- Notes
- Operated by the City Clinic Group, in operation in Grand Baie since November 2005.
Hours
- Emergency Department
- 24/7 (24/7 Casualty Unit)
- General Clinic Services
- Hours vary by specialty/department
Healthcare
- Overview
- Grand Baie has a mix of private clinics and a public health center. Most expats use private clinics for routine and urgent care. Public hospital care is free but waiting times can be long.
- Medical Insurance
- Recommended for private clinic use. International health insurance should be checked for acceptance by chosen clinic.
Public Health
- Name
- Grand Bay Community Health Centre
- Location
- Grand Baie
- Note
- Free healthcare, longer waiting times
Private Clinics
C-Care Grand Baie
- Phone
- +230 601 2500
- Location
- Mont Choisy Smart City / La Croisette Mall
- Specialties
- General medicine, multiple specialties, diagnostic tests, health check-ups
City Clinic Grand Baie
- Phone
- +230 263 1212
- Location
- Grand Baie
- Specialties
- General care, outpatient services, multidisciplinary care
Terramed Medical Clinic
- Phone
- +230 5259 5913
- Location
- Chemin du Vieux Moulin Casse, Grand Baie
- Specialties
- General medical services
North Medical Center
- Phone
- +230 263 1010
- Location
- Route Royal, Grand Baie
- Specialties
- General medical consultations
Laboratory Services
- Name
- Hans Biomedical Laboratory
- Location
- Le Tamaris Building, Royal Road, Grand Bay
Fire
- Number
- 995 or 115
- Also Reachable Via
- 999
Police
- Number
- 999 or 112
- Police Hotline
- 148
- Police Information Operations Room
- 468 0034 / 468 0035
- Notes
- Police may also be reached directly via these lines for non-life-threatening reports.
Ambulance
- Number
- 114
- Service Name
- SAMU (Service d'Aide Médicale Urgente)
- Also Reachable Via
- 999
- Notes
- This is the public ambulance service. If you prefer transport to a private hospital/clinic rather than a public one, you generally need to call that private facility directly for pickup.
Tourist Police
- Number
- +230 210 3894
- Notes
- A dedicated unit trained to assist visitors with theft reports, lost documents, and other tourist-related issues. Multiple slightly different tourist police contact numbers appear across sources, so 999/112 remains the most reliable first call.
Other Useful Lines
- Coast Guard
- 212 2747
- Child Protection
- 113
- General Crisis Hotline
- 139
- Family Problems Hotline
- 119
Referral Note
For major trauma, cardiac events, or complex surgery, both Grand Baie facilities stabilize patients and transfer via ambulance to larger hospitals outside Grand Baie — most commonly C-Care Wellkin in Moka or C-Care Darné (Fortis) in Floréal — which have broader specialist and ICU capacity. Mauritius' public hospitals (e.g., Sir Seewoosagur Ramgoolam National Hospital in Pamplemousses) also accept emergencies free of charge but are also outside the immediate Grand Baie area.
Pharmacies
- Overview
- Pharmacies are available throughout Grand Baie and the island. C-Pharma is associated with C-Care clinics.
- Note
- Specific pharmacy names and locations in Grand Baie are limited in current data; main branches can be identified through clinic inquiries or local directories.
Sources cited for this category
These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.
More About Grand Baie
Data last updated July 2026 · Verify anything important.