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Emergencies in Grand Baie

What should you know about healthcare and emergencies in Grand Baie?

Emergency number

999

Ambulance: 114.

Updated July 2026 · Sources cited: expatriation-maurice.com, c-care.com

Good to Know

  • Save 999 or 112 as your single go-to number — both reach police, ambulance, and fire dispatch anywhere on the island, including Grand Baie.
  • For tourist-specific issues like theft or lost documents, the Tourist Police line (+230 210 3894) can be faster and more geared toward visitor needs than the general line.
  • If you'd rather be taken to a private clinic (e.g. in Grand Baie) instead of a public hospital, note that the standard SAMU ambulance dispatch (114/999) usually goes to public facilities — you may need to call the private clinic directly for their own ambulance/pickup.
  • There isn't a single official government-run emergency app for tourists; the most useful government-backed digital resource is the Mauritius Meteorological Services for cyclone alerts during the November–May cyclone season.
  • There is no ACS-style 'Level I/II/III trauma center' rating system in Mauritius — all facilities listed are private clinics with 24/7 emergency capability rather than formally graded trauma centers.
  • For serious trauma, cardiac events, or major surgery, expect to be stabilized in Grand Baie and then transferred by ambulance to a larger hospital (commonly in Moka or Floréal), roughly 30–45 minutes away depending on traffic.
  • Public hospitals in Mauritius provide free emergency care to anyone, but the nearest major public hospital is outside Grand Baie; most nomads/expats default to the private clinics listed here for speed and English/French-speaking staff.
  • Always call ahead if possible — night and weekend on-call specialists at smaller clinics are sometimes off-site and called in, which can add delay.

Universal Emergency Number

Description
Both 999 and 112 are general emergency numbers that connect to police, ambulance, and fire services anywhere in Mauritius, including Grand Baie. English-speaking operators are typically available.

Numbers

  • 999
  • 112

Hospitals

  • C-Care Grand Baie
    Phone
    +230 601 2500
    Address
    Boulevard de Mont Choisy, Chemin Vingt Pieds, Mont Choisy La Destination, Grand Baie
    Capabilities
    24/7 emergency department, ambulatory/day-care surgery, an operating theatre, CT scan, X-ray and ultrasound, on-site laboratory and pharmacy.
    Emergency Dial
    132 (dedicated emergency line, 24/7)
    Trauma Level Designation
    Mauritius has no formal ACS-style trauma-level certification system; this is a private outpatient clinic with a staffed 24/7 emergency department, an operating theatre, and CT/X-ray/ultrasound radiology, but it is not a full trauma hospital.
    Notes
    Relocated in 2023 from La Croisette Mall to a larger new facility on Boulevard de Mont Choisy. Serious trauma or life-threatening cases are stabilized here and transferred by Advanced Cardiac Life Support (ACLS) ambulance to the group's larger hospitals, C-Care Wellkin (Moka) or C-Care Darné (Floréal), which are outside Grand Baie.

    Hours

    Laboratory
    Monday–Friday 06:30–16:30, Saturday 06:30–12:00, Sunday/public holidays from 08:00
    Emergency Department
    24/7
    Outpatient Consultations
    Monday–Friday 09:00–18:00, Saturday 09:00–14:00
  • +230 263 1212 / 263 1213
    Name
    City Clinic Grand Baie (Clinique de Grand Baie / Grand Bay Medical & Diagnostic Centre)
    Address
    Sottise Road, Grand Baie
    Capabilities
    24/7 casualty/accident & emergency unit, cardiac cath-lab, digital X-ray, CT scan, MRI, laboratory, and 24/7 ambulance service including an equipped cardiac ambulance.
    Emergency Dial
    263 1212 (clinic switchboard; no separate short emergency code confirmed)
    Trauma Level Designation
    No formal trauma-level designation exists in Mauritius; described in its own materials as a 24/7 Casualty Unit with cardiac catheterisation capability, not a designated trauma center.
    Notes
    Operated by the City Clinic Group, in operation in Grand Baie since November 2005.

    Hours

    Emergency Department
    24/7 (24/7 Casualty Unit)
    General Clinic Services
    Hours vary by specialty/department

Healthcare

Overview
Grand Baie has a mix of private clinics and a public health center. Most expats use private clinics for routine and urgent care. Public hospital care is free but waiting times can be long.
Medical Insurance
Recommended for private clinic use. International health insurance should be checked for acceptance by chosen clinic.

Public Health

Name
Grand Bay Community Health Centre
Location
Grand Baie
Note
Free healthcare, longer waiting times

Private Clinics

  • C-Care Grand Baie
    Phone
    +230 601 2500
    Location
    Mont Choisy Smart City / La Croisette Mall
    Specialties
    General medicine, multiple specialties, diagnostic tests, health check-ups
  • City Clinic Grand Baie
    Phone
    +230 263 1212
    Location
    Grand Baie
    Specialties
    General care, outpatient services, multidisciplinary care
  • Terramed Medical Clinic
    Phone
    +230 5259 5913
    Location
    Chemin du Vieux Moulin Casse, Grand Baie
    Specialties
    General medical services
  • North Medical Center
    Phone
    +230 263 1010
    Location
    Route Royal, Grand Baie
    Specialties
    General medical consultations

Laboratory Services

Name
Hans Biomedical Laboratory
Location
Le Tamaris Building, Royal Road, Grand Bay

Fire

Number
995 or 115
Also Reachable Via
999

Police

Number
999 or 112
Police Hotline
148
Police Information Operations Room
468 0034 / 468 0035
Notes
Police may also be reached directly via these lines for non-life-threatening reports.

Ambulance

Number
114
Service Name
SAMU (Service d'Aide Médicale Urgente)
Also Reachable Via
999
Notes
This is the public ambulance service. If you prefer transport to a private hospital/clinic rather than a public one, you generally need to call that private facility directly for pickup.

Tourist Police

Number
+230 210 3894
Notes
A dedicated unit trained to assist visitors with theft reports, lost documents, and other tourist-related issues. Multiple slightly different tourist police contact numbers appear across sources, so 999/112 remains the most reliable first call.

Other Useful Lines

Coast Guard
212 2747
Child Protection
113
General Crisis Hotline
139
Family Problems Hotline
119

Referral Note

For major trauma, cardiac events, or complex surgery, both Grand Baie facilities stabilize patients and transfer via ambulance to larger hospitals outside Grand Baie — most commonly C-Care Wellkin in Moka or C-Care Darné (Fortis) in Floréal — which have broader specialist and ICU capacity. Mauritius' public hospitals (e.g., Sir Seewoosagur Ramgoolam National Hospital in Pamplemousses) also accept emergencies free of charge but are also outside the immediate Grand Baie area.

Pharmacies

Overview
Pharmacies are available throughout Grand Baie and the island. C-Pharma is associated with C-Care clinics.
Note
Specific pharmacy names and locations in Grand Baie are limited in current data; main branches can be identified through clinic inquiries or local directories.
AI-generated estimateData refreshed July 2026

These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.

  1. 1.expatriation-maurice.com
  2. 2.c-care.com
  3. 3.deluxe-immo.com
  4. 4.mauritius-life.com
  5. 5.mauritius.com
  6. 6.mauritiusranking.com
  7. 7.bestheartsurgery.com
  8. 8.expat.com
  9. 9.creolemauritius.com
  10. 10.newhorizon.mu
  11. 11.mauritiusbiz.com
  12. 12.astra-trust.com

Data last updated July 2026 · Verify anything important.