What should you know about healthcare and emergencies in El Nido?
Emergency number
911
Updated July 2026 · Sources cited: palawan-divers.org, elnidoparadise.com
Good to know
Good to Know
- El Nido is remote relative to Manila, so even with the Unified 911 hotline in place, on-the-ground response times can be slower than in major cities — it's smart to also save the direct number of your resort/hotel front desk and your tour or dive operator, since they're often the fastest first point of contact locally.
- Mobile signal in parts of El Nido town and especially on outlying islands can be patchy, so don't rely solely on a phone-based emergency call when out on boat tours — confirm your tour operator carries a VHF radio or satellite communication device.
- For boat, snorkeling, or island-hopping incidents, the Philippine Coast Guard is the relevant responder alongside 911 — it's worth knowing your boat's registration/operator name, as responders may ask for it.
- El Nido town itself has only one hospital, a small 17-bed community hospital located about 17 km outside the town center — there is no CT scanner or MRI anywhere in El Nido, so serious head injuries, strokes, or major trauma require transfer.
- For serious trauma, tourists and residents are typically first sent to Northern Palawan Provincial Hospital in Taytay (about 1.5–2 hours away), and if needed onward to Puerto Princesa (around 5–6 hours by road) or air-evacuated to Manila.
- Divers with decompression sickness need a hyperbaric chamber, which is only available at Ospital ng Palawan in Puerto Princesa — not in El Nido.
- Private air ambulance services operate in the Philippines and can be arranged from El Nido for urgent evacuations, but this is expensive without travel insurance covering medevac.
- Given the remoteness, travel insurance with medical evacuation coverage is strongly worth having in El Nido specifically because of the multi-hour transfer times to serious trauma care.
Emergency Numbers
Fire
- Number
- 911 (unified national hotline)
- Notes
- The Bureau of Fire Protection (BFP) previously operated separate local numbers; these are now integrated into the Unified 911 dispatch system.
Police
- Number
- 911 (unified national hotline)
- Notes
- Police reporting nationwide is now folded into the Unified 911 system. Older PNP hotline directories still list 117 as a legacy police contact line, but a specific published direct-dial number for the El Nido municipal police station could not be independently confirmed via official sources during this research.
Medical Ambulance
- Number
- 911 (unified national hotline)
- Notes
- Ambulance dispatch is routed through Unified 911. Some Palawan-specific listings also reference a regional ambulance line branded 'Palawan Rescue 165,' but this could not be corroborated via an official government source, so travelers should treat 911 as the reliable primary number.
Maritime Coast Guard
- Number
- Philippine Coast Guard hotline (routes via 911 or PCG regional lines)
- Relevance Note
- Relevant for El Nido given the town's reliance on island-hopping boats and coastal transport; the Philippine Coast Guard handles sea accidents, coastal incidents, and search-and-rescue.
Official Safety Apps
Philippine Red Cross App
- Purpose
- Delivers hazard information and disaster-preparedness resources tailored to the Philippines, including guidance for creating a family emergency plan.
- Publisher
- Philippine Red Cross
PNP Emergency Reporting App
- Purpose
- Established by the PNP to let citizens quickly report crimes or emergencies and communicate with law enforcement.
- Publisher
- Philippine National Police
Disaster Alert (PDC Global)
- Purpose
- Provides near real-time alerts on typhoons, earthquakes, and other hazards; useful for the Philippines' typhoon-prone geography, including Palawan.
- Publisher
- Pacific Disaster Center
National Universal Number
- Number
- 911
- Legacy Number Still Referenced
- 117 (the older PNP 'Patrol 117' hotline that 911 was built to replace/absorb)
- Description
- As of September 11, 2025, the Philippines' Department of the Interior and Local Government (DILG) launched a Unified 911, replacing dozens of separate local police, fire, and hospital hotlines with one nationwide number covering police, fire, medical, and disaster response.
- Coverage Notes
- The service is intended to be free and available 24/7 nationwide, with trained operators and a target five-minute response time, and calls are routed to the appropriate regional call center based on the caller's location.
Hospitals
El Nido Community Hospital
- Type
- Public (DOH-licensed infirmary-level hospital)
- Hours
- Emergency room operates 24/7; general facility services daily
- Address
- Barangay Pasadeña, El Nido, Palawan (approx. 17 km from El Nido town center)
- Trauma Level
- Infirmary-level (DOH classification) — this is the Philippines' most basic licensed hospital tier, below secondary/tertiary trauma centers
- Notes
- This is the only hospital located in the El Nido municipality itself, opened in 2020. Beds: 17, with planned expansion capacity to 50.
Palawan Medical City – El Nido Branch
- Type
- Private clinic (not a full hospital)
- Hours
- Open 24 hours
- Address
- El Nido town proper, at the entrance of town
- Trauma Level
- Not applicable — outpatient/minor-emergency clinic only, no trauma or surgical capability
- Notes
- Widely used by tour operators and hotels as a first stop for minor medical emergencies; stabilizes and refers serious cases onward.
Northern Palawan Provincial Hospital (Leonides S. Virata Memorial Hospital)
- Type
- Public provincial hospital
- Hours
- 24/7 emergency services (public provincial hospital)
- Address
- Taytay, Palawan, approximately 55–60 km from El Nido town center
- Trauma Level
- Provincial-level public hospital; specific DOH trauma-level tier not confirmed in available sources
- Notes
- This is NOT inside El Nido — it is the nearest hospital with more substantial emergency/trauma capability and is the standard referral point for El Nido patients needing more than basic care. Travel time from El Nido is roughly 1.5–2 hours by road.
Specialist Care
- Note
- Not available in El Nido; requires travel
Nearby Regional Options
Taytay (Approximately 55 Km Away)
- Facility
- Northern Palawan Provincial Hospital (NPPH)
- Services
- Comprehensive medical and surgical services
- Travel Time
- 1.5 to 2 hours by van
Puerto Princesa (Approximately 300 Km Away)
- Facility
- Advanced healthcare facilities
- Services
- Specialized and advanced care including Adventist Hospital Palawan
- Travel Time
- 5 to 6 hours by van
Primary Facility
- Name
- El Nido Community Hospital
- Type
- Government infirmary/hospital
- Limitations
- Suitable for basic to moderate medical needs; severe cases referred to Taytay or Puerto Princesa
- Bed Capacity
- 17
Services
- Emergency care
- Laboratory and X-ray
- Outpatient care
- Surgical service
- Pharmacy
- Ambulance service
Secondary Facilities
El Nido Health Center (Rural Health Unit)
- Type
- Government clinic
- Location
- Town proper, near Municipal Hall
Services
- Consultations
- Immunizations
- Maternal care
- Basic public health services
Palawan Medical City
- Type
- Private clinic
- Location
- Town proper, at town entrance
Services
- Outpatient consultations
- First aid
- Referral to Taytay or Puerto Princesa
Dr. Nestor A. Reyes Medical Clinic
- Type
- Private clinic
- Location
- Town proper
Services
- Outpatient care
- Treatment of common illnesses
- Referral for major cases
DR Medical Clinic El Nido
- Type
- Private clinic
- Location
- Corong-Corong (near Caltex petrol station)
Services
- Outpatient care
- Basic medical treatment
Pharmacies
Availability
- Overview
- Limited pharmacy coverage; over-the-counter medications available, but prescription drug selection is restricted
Locations
Mercury Drug
- Location
- Lio Beach
- Note
- Branch serving the Lio Tourism Estate area
Multiple Local Pharmacies
- Inventory
- Over-the-counter cough/cold medicines and limited prescription drugs
Locations Served
- Corong-Corong
- El Nido town proper
- Scattered throughout town
Medication Sourcing
- Recommendation
- Bring prescription medications from home, as specific medicines may not be available locally
- Alternative Source
- Call pharmacies in Puerto Princesa to inquire about availability of specific medications before making the journey
- Note
- Prescription drug availability is severely limited compared to major cities
Recommendations
Recommendations
- Obtain comprehensive travel insurance covering medical evacuation before arrival
- Bring prescription medications from home, as specific medicines may be difficult to source locally
Emergency Response
- Local Capability
- El Nido has a local emergency response team and government ambulance service
- Note
- Response times may vary due to remoteness; for life-threatening situations, transport to Taytay or Puerto Princesa is typically necessary
Medical Evacuation
- Provider
- Airgurus (24/7 air ambulance service with specialized equipment)
- Air Ambulance Available
- Yes
- Note
- Essential for dive-related emergencies and critical cases; accepts travel insurance and credit card payment
AI-generated estimateData refreshed July 2026
Sources cited for this category
These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.
More About El Nido
Data last updated July 2026 · Verify anything important.