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Emergencies in El Gouna

What should you know about healthcare and emergencies in El Gouna?

Emergency number

112

Police: 122. Ambulance: 123.

Updated July 2026 · Sources cited: elgouna.com, myhospitalnow.com

Good to Know

  • 112 is the easiest number to remember if you're unsure which service you need — it routes to police, ambulance, or fire.
  • Tourist Police (126) is often the most useful line for a nomad in El Gouna dealing with theft, scams, or lost documents, since staff are trained to assist non-Arabic speakers.
  • For anything short of life-threatening, going directly to El Gouna Hospital's 24/7 ER (or taking a taxi there) is often faster than waiting for a dispatched ambulance — this is a general pattern across Egypt, not unique to El Gouna.
  • El Gouna Hospital has the Red Sea region's only hyperbaric chamber, which matters given how many nomads in El Gouna dive or kitesurf — a decompression incident can be treated locally rather than requiring evacuation to Cairo.
  • There is no dedicated, official Egyptian government emergency/safety smartphone app equivalent to systems used in some other countries; the most reliable digital safety step is enrolling in your own embassy's travel alert program (e.g., US STEP) before arrival.
  • Save numbers in your phone before you need them — English-language support is more reliable through the Tourist Police (126) or hotel/hospital staff than through the general 122/123/180 lines.
  • El Gouna Hospital is essentially the only full hospital in El Gouna town itself, so for any serious trauma or medical emergency it's the default destination — call the emergency line directly rather than a general hospital switchboard number.
  • Because of the town's dive and kitesurf tourism, the hospital's hyperbaric chamber for decompression sickness is a genuinely distinctive local resource, not something typical resort towns have.
  • As a private hospital serving many international visitors, expect to pay upfront or show insurance; confirm your travel insurance is accepted before non-emergency treatment, though true ER emergencies are treated immediately regardless.

Emergency Numbers

Police

Number
122
Description
General police emergency line for crime, theft, or immediate safety threats.

Ambulance

Number
123
Description
National ambulance/medical emergency hotline.

Tourist Police

Number
126
Description
Dedicated line for foreign visitors dealing with theft, scams, harassment, or lost documents; officers are trained to support non-Arabic speakers.

Traffic Police

Number
128
Description
For road accidents and traffic-related emergencies.

Fire Department

Number
180
Description
National fire brigade / civil defence emergency line.

Universal Number

Number
112
Description
Egypt's unified national emergency hotline, launched in 2022, connects callers to police, ambulance, or fire services from any phone. It works even without a SIM card, when a phone is locked, or when credit has run out, as long as there is network signal.

Recommended Safety Apps

  • Smart Traveler Enrollment Program (STEP) / Your National Embassy's Alert Program
    Type
    official government
    Note
    US, UK, Canadian, and Australian citizens can register with their embassy's travel-alert program to receive SMS/email warnings about unrest, closures, or emergencies while in Egypt.
  • Red Crescent Egypt
    Type
    humanitarian organization app
    Note
    Provides information on nearby emergency medical facilities and first aid; not police/fire specific.

El Gouna Hospital Direct Lines

Emergency 24hr
+20 65 3580038 (also cited as local extension 2060)
Main Switchboard
+20 65 3580012 (also listed as extensions 0012-0018)
Description
El Gouna's main hospital operates a 24/7 emergency department with an ICU-equipped ambulance fleet, trauma/surgical/pediatric services, and the largest hyperbaric decompression chamber in the Middle East for diving accidents. Located at Kilo 25, Downtown El Gouna.

Hospitals

  • El Gouna Hospital
    Phone General
    +20 65 358 0012
    Phone Emergency
    +20 65 358 0038
    Address
    Kilo 22/25, Downtown, El Gouna, Red Sea Governorate, Egypt (opposite the AUC – American University in Cairo El Gouna campus)
    Founded
    1998
    Emergency Hours
    24/7 Emergency Department
    Outpatient Hours
    Outpatient clinics generally run daily, roughly 10:00–14:00 and 19:00–21:00, with reduced hours on Fridays; the ER itself operates around the clock
    Trauma Level Designation
    No formal international trauma-center level (e.g. ACS Level I/II/III) is assigned — Egypt does not use that classification system. It is described locally as the main referral hospital for the Red Sea/El Gouna area with surgical and ICU capacity for multi-trauma cases.
    Notes
    Widely cited as the only full-service hospital physically located in El Gouna itself; Hurghada (about 25–30 minutes away) has additional hospitals but they fall outside this city's immediate radius.

    Key Capabilities

    • 24/7 emergency department treating medical and surgical emergencies, with ICU-equipped ambulances
    • 40-bed inpatient department, 3 operating theatres, and a multidisciplinary ICU
    • Surgical department handles trauma and acute surgical emergencies across specialties (general, thoracic, orthopedic, vascular, neurosurgery)
    • Only hyperbaric chamber on the Red Sea (largest in the Middle East), used for diving decompression emergencies — relevant given the region's kite/dive tourism
    • Only dedicated stroke team in the area (emergency physician, CT tech, radiologist, neurologist)
    • Private airstrip nearby used for transporting offshore/petroleum-worker casualties

Healthcare

Language Support
Medical staff speak English, German, and Arabic; nursing and administrative staff speak English and Arabic
Accessibility For Nomads
El Gouna Hospital is the main healthcare facility within the city, located centrally. The hospital provides outpatient clinics daily 10:00-14:00 and 19:00-21:00 (except Friday), with emergency services available 24/7. Multiple specialist clinics and diagnostic facilities are available.

Cost Reference

Private Health Insurance Monthly
EGP 2,000
Note Insurance
Private health insurance for expats typically costs EUR 50-100 monthly (approximately 2,475-4,950 EGP at current rates); insurance covers consultations, prescriptions, hospital stays, and many specialist procedures.

Primary Facility

Name
El Gouna Hospital
Type
Private general hospital
Contact
+20 6503580011
Founded
1998
Accreditation
ISO and JCI accredited
Inpatient Beds
40
Emergency Service
24/7

Key Departments

  • Cardiology
  • Neurology and Neurosurgery
  • Orthopedics
  • General and Thoracic Surgery
  • Pediatrics and Neonatology
  • Obstetrics and Gynecology
  • Ophthalmology
  • Dentistry
  • Urology
  • Internal Medicine

Specializations

  • Diving and Hyperbaric Medicine (largest hyperbaric chamber in Middle East)
  • Advanced Diagnostics (MRI, CT scan, Laboratory, X-ray, Ultrasound)
  • ICU with advanced cardiac and respiratory support
  • Rehabilitation services

Pharmacies

Coverage
Medications generally available without prescription for many common items; prices typically fixed and marked. Quality varies by pharmacy; hospital pharmacy and established outlets recommended. Pricing can be inflated at resort/hotel pharmacies.
Availability
Pharmacies available throughout El Gouna. Hospital pharmacy located at El Gouna Hospital operates daily 09:00-12:00 and offers phone delivery service.
Accessibility Note
Multiple pharmacies in downtown and marina areas. Most staff speak basic English. Hospital pharmacy offers reliable service and delivery options.
AI-generated estimateData refreshed July 2026

These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.

  1. 1.elgouna.com
  2. 2.elgouna.com
  3. 3.elgouna.com
  4. 4.elgouna.com
  5. 5.myhospitalnow.com
  6. 6.temos-accreditation.com
  7. 7.gounarealty.com
  8. 8.kayandevelopment-eg.com
  9. 9.wanderlog.com
  10. 10.tripadvisor.com
  11. 11.tradingeconomics.com

Data last updated July 2026 · Verify anything important.