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Emergencies in Colombo

What should you know about healthcare and emergencies in Colombo?

Police

119

Updated September 2026 · Sources cited: ceylonlanka.info, gov.uk

Good to Know

  • 119 is the most commonly cited police emergency number, while 110 covers combined fire/rescue and general emergency dispatch — save both before you need them.
  • For medical emergencies, the Suwa Seriya free ambulance service on 1990 is widely used nationwide, including Colombo, and does not require payment.
  • Tourist Police officers are identifiable by a distinct blue uniform with a tourist police badge and are the recommended first contact for scams, harassment, or theft as a visitor.
  • In practice, response times and English-language phone support are generally better in central Colombo than in rural areas — hotel staff or a local guide can be a faster first call in ambiguous situations.
  • For serious emergencies, dial 1990 (Suwa Seriya) for free ambulance and emergency care anywhere in Sri Lanka, including Colombo.
  • Sri Lanka does not use a formal US-style Level I/II/III trauma-center rating system, so 'trauma capability' above reflects hospitals' own descriptions of their emergency facilities rather than an official government designation.
  • Private hospitals like Nawaloka, Asiri and Lanka Hospitals are generally faster and more comfortable for expats/nomads than public hospitals, but require upfront payment or proof of insurance; the National Hospital of Sri Lanka and Colombo South Teaching Hospital are public and free/low-cost but often very crowded.

Emergency Numbers

City
Colombo
Country
Sri Lanka

Police

Number
119
Notes
Primary nationwide police emergency line.

Police Alt

Number
118
Notes
National Help Desk (Ministry of Public Security), also usable for police/security emergencies.

Tourist Police

Number
011-2421052
Alt Number
011-2433333
Notes
Dedicated Tourist Police division coordinated through the Sri Lanka Tourism Development Authority (SLTDA), for harassment, scams, theft, and lost-property issues involving visitors. Officers wear a distinct blue uniform with a tourist police badge.

Fire Rescue Alt

Number
111
Notes
Alternate fire and rescue line listed by some official/telecom sources; 110 is the more commonly cited primary fire number.

Official Safety Apps

  • Sri Lanka Police
    Platform
    Android (Google Play); also referenced on police.lk
    Publisher
    Sri Lanka Police (official)
    Notes
    Official app for alerts, information, and public resources from the Sri Lanka Police.

Ambulance Fire Combined

Number
110
Notes
Combined Fire & Rescue / general emergency and rescue services line by regional emergency offices.

Dedicated Free Ambulance

Number
1990
Provider
Suwa Seriya Foundation
Notes
National free pre-hospital emergency ambulance service, launched 2016, operates 24 hours nationwide including Colombo.

Disaster Management Centre

Number
117
Notes
Disaster Management Call Centre for floods, landslides, tsunamis and other large-scale emergencies.

Accident Service Colombo General Hospital

Number
011-2691111
Notes
Direct line to the Accident Service at the National (General) Hospital of Colombo.

Hospitals

  • National Hospital of Sri Lanka (Also Known As the General Hospital, Colombo)
    Phone
    +94 11 269 1111
    Type
    Public teaching hospital
    Hours
    24 hours (Accident Service / emergency department)
    Address
    E. W. Perera Mawatha (Accident Ward Road / Regent Street area), Colombo 10, Sri Lanka
    Trauma Capability
    Sri Lanka's largest and leading public hospital; functions as the country's main referral and trauma centre, though Sri Lanka does not use the US-style numbered trauma-level system.
    Notes
    Founded in 1864, it is the largest hospital in the country with over 3,400 beds, 18 ICUs and 21 operating theatres.
  • Colombo South Teaching Hospital (Kalubowila Hospital)
    Type
    Public teaching hospital
    Hours
    24 hours (emergency department)
    Address
    B229 Hospital Road, Kalubowila, Dehiwala, Sri Lanka
    Trauma Capability
    Major public tertiary hospital with an emergency department; no formal US-style trauma-level designation exists in Sri Lanka.
    Notes
    One of the largest public hospitals in the Colombo area, affiliated with the University of Sri Jayewardenepura, with 1,110 beds.
  • Nawaloka Hospitals PLC
    Phone
    0115 577 222 (Emergency hotline) / 0115 577 111 (general)
    Type
    Private hospital
    Hours
    24 hours (Emergency/Accident Ward)
    Address
    No. 23, Deshamanya H. K. Dharmadasa Mawatha, Colombo 02, Sri Lanka
    Trauma Capability
    One of Sri Lanka's largest private hospitals with a 24/7 Emergency Department; commonly used by expats and international patients, though not formally trauma-level rated.
    Notes
    Founded in 1985 as Sri Lanka's first corporate private hospital; over 400 beds and was the first in the country to introduce ICUs, CT and MRI scanning.
  • Asiri Hospital (Asiri Central / Asiri General)
    Type
    Private hospital
    Hours
    24 hours (Emergency Treatment Unit)
    Address
    Asiri General, No. 114, Norris Canal Road, Colombo 10, Sri Lanka
    Trauma Capability
    Private hospital group describing its Emergency Treatment Unit as close to a Level 1 Emergency Department per Sri Lanka's Ministry of Health guidance, with resuscitation facilities and consultant-led care for trauma, cardiac and stroke emergencies.
    Notes
    Part of the Asiri Health group, one of the larger private hospital networks used by nomads/expats in Colombo.
  • Lanka Hospitals (Formerly Apollo Hospitals Colombo)
    Type
    Private tertiary hospital
    Hours
    24 hours (emergency care)
    Address
    Colombo, Sri Lanka (Narahenpita area)
    Trauma Capability
    JCI-accredited private tertiary multi-specialty hospital offering round-the-clock emergency care; no formal numbered trauma-level system exists nationally.
    Notes
    Described as a JCI & MTQUA accredited tertiary care multi-specialty international hospital, popular with international patients.

Public Hospitals

  • Government Hospitals
    Description
    Free basic care and specialist services available; most private practitioners work here during daytime shifts before operating privately

Private Hospitals

  • Asiri Central Hospital
    Description
    Major private hospital in central Colombo with 24/7 emergency and home health services
  • Lanka Hospitals
    Description
    Multi-branch private hospital group with pharmacies strategically located across Colombo; 24/7 emergency pharmacy
  • New Delmon Hospital
    Description
    Private hospital located in Wellawatte

Colombo has both public government hospitals offering free basic care and private hospitals providing higher-comfort services at significantly higher cost. Private healthcare is high-quality but prohibitively expensive for most Sri Lankans, though accessible to expats with sufficient means.

Payment Model

Direct payment required; it is customary to pay for consultation or medical treatment directly at private facilities

Key Challenges

Private healthcare pricing is inconsistent and unpredictable; hospital billing for medications can be 5x higher than import cost; quality gaps exist in government sector with periodic medicine shortages

Consultation Costs

Private Doctor Consultation
LKR 4,600

Typical channeling fee (doctor consultation fee) at private facilities; actual costs vary widely by specialist and facility

Procedure Costs Sample

Dental Filling
LKR 42,500

Range LKR 40,000–45,000; state hospitals ~LKR 25,000

Caesarean Section
LKR 390,000

Range LKR 350,000–450,000; costs vary significantly by interventions and room choice

Private Room Per Day
LKR 50,000

Range LKR 40,000–60,000 depending on facility; excludes doctor and nursing fees

Pharmacies

Overview
Pharmacies are widely available across Colombo through both government and private systems. Medicine availability in community pharmacies averages 85.4% nationally, with private pharmacies generally better-stocked than public facilities.
Medicine Access
Over-the-counter non-prescription drugs (paracetamol, antacids, cold medicines) readily available without hassle; prescription filling and medication management services standard
Regulatory Note
National Medicines Regulatory Authority (NMRA) oversees registered private pharmacies; prescription-only drugs historically sold over-counter without verification in some pharmacies

Pharmacy Types

Digital Pharmacy

Services
Flash Health, Lassana Health, eChannelling, and Doc990 leading platforms; express delivery within hours in Colombo metro area
Description
Highly developed online pharmacy sector offering prescription upload and doorstep delivery

Private Pharmacy Chains

Lanka Hospitals Pharmacies
Multi-location network across Colombo; 24/7 outpatient and emergency pharmacy
General Private Pharmacies
Widespread across city; average availability of essential medicines is high

Government Rajya Osusala

Flagship Location
Original Rajya Osu Sala in Colombo 7 operates 24 hours daily, 365 days a year
Quality Assurance
All pharmaceuticals subject to quality testing by Quality Assurance Laboratory
Description
State-run pharmacy system providing ~2,000 drugs at among the lowest prices globally
AI-generated estimateData refreshed September 2026

These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.

  1. 1.ceylonlanka.info
  2. 2.gov.uk
  3. 3.lankahospitals.com
  4. 4.bmchealthservres.biomedcentral.com
  5. 5.en.wikipedia.org
  6. 6.findit.lk
  7. 7.xe.com
  8. 8.xe.com

Data last updated September 2026 · Verify anything important.