What should you know about healthcare and emergencies in Colombo?
Police
119
Updated September 2026 · Sources cited: ceylonlanka.info, gov.uk
Good to know
Good to Know
- 119 is the most commonly cited police emergency number, while 110 covers combined fire/rescue and general emergency dispatch — save both before you need them.
- For medical emergencies, the Suwa Seriya free ambulance service on 1990 is widely used nationwide, including Colombo, and does not require payment.
- Tourist Police officers are identifiable by a distinct blue uniform with a tourist police badge and are the recommended first contact for scams, harassment, or theft as a visitor.
- In practice, response times and English-language phone support are generally better in central Colombo than in rural areas — hotel staff or a local guide can be a faster first call in ambiguous situations.
- For serious emergencies, dial 1990 (Suwa Seriya) for free ambulance and emergency care anywhere in Sri Lanka, including Colombo.
- Sri Lanka does not use a formal US-style Level I/II/III trauma-center rating system, so 'trauma capability' above reflects hospitals' own descriptions of their emergency facilities rather than an official government designation.
- Private hospitals like Nawaloka, Asiri and Lanka Hospitals are generally faster and more comfortable for expats/nomads than public hospitals, but require upfront payment or proof of insurance; the National Hospital of Sri Lanka and Colombo South Teaching Hospital are public and free/low-cost but often very crowded.
Emergency Numbers
- City
- Colombo
- Country
- Sri Lanka
Police
- Number
- 119
- Notes
- Primary nationwide police emergency line.
Police Alt
- Number
- 118
- Notes
- National Help Desk (Ministry of Public Security), also usable for police/security emergencies.
Tourist Police
- Number
- 011-2421052
- Alt Number
- 011-2433333
- Notes
- Dedicated Tourist Police division coordinated through the Sri Lanka Tourism Development Authority (SLTDA), for harassment, scams, theft, and lost-property issues involving visitors. Officers wear a distinct blue uniform with a tourist police badge.
Fire Rescue Alt
- Number
- 111
- Notes
- Alternate fire and rescue line listed by some official/telecom sources; 110 is the more commonly cited primary fire number.
Official Safety Apps
Sri Lanka Police
- Platform
- Android (Google Play); also referenced on police.lk
- Publisher
- Sri Lanka Police (official)
- Notes
- Official app for alerts, information, and public resources from the Sri Lanka Police.
Ambulance Fire Combined
- Number
- 110
- Notes
- Combined Fire & Rescue / general emergency and rescue services line by regional emergency offices.
Dedicated Free Ambulance
- Number
- 1990
- Provider
- Suwa Seriya Foundation
- Notes
- National free pre-hospital emergency ambulance service, launched 2016, operates 24 hours nationwide including Colombo.
Disaster Management Centre
- Number
- 117
- Notes
- Disaster Management Call Centre for floods, landslides, tsunamis and other large-scale emergencies.
Accident Service Colombo General Hospital
- Number
- 011-2691111
- Notes
- Direct line to the Accident Service at the National (General) Hospital of Colombo.
Hospitals
National Hospital of Sri Lanka (Also Known As the General Hospital, Colombo)
- Phone
- +94 11 269 1111
- Type
- Public teaching hospital
- Hours
- 24 hours (Accident Service / emergency department)
- Address
- E. W. Perera Mawatha (Accident Ward Road / Regent Street area), Colombo 10, Sri Lanka
- Trauma Capability
- Sri Lanka's largest and leading public hospital; functions as the country's main referral and trauma centre, though Sri Lanka does not use the US-style numbered trauma-level system.
- Notes
- Founded in 1864, it is the largest hospital in the country with over 3,400 beds, 18 ICUs and 21 operating theatres.
Colombo South Teaching Hospital (Kalubowila Hospital)
- Type
- Public teaching hospital
- Hours
- 24 hours (emergency department)
- Address
- B229 Hospital Road, Kalubowila, Dehiwala, Sri Lanka
- Trauma Capability
- Major public tertiary hospital with an emergency department; no formal US-style trauma-level designation exists in Sri Lanka.
- Notes
- One of the largest public hospitals in the Colombo area, affiliated with the University of Sri Jayewardenepura, with 1,110 beds.
Nawaloka Hospitals PLC
- Phone
- 0115 577 222 (Emergency hotline) / 0115 577 111 (general)
- Type
- Private hospital
- Hours
- 24 hours (Emergency/Accident Ward)
- Address
- No. 23, Deshamanya H. K. Dharmadasa Mawatha, Colombo 02, Sri Lanka
- Trauma Capability
- One of Sri Lanka's largest private hospitals with a 24/7 Emergency Department; commonly used by expats and international patients, though not formally trauma-level rated.
- Notes
- Founded in 1985 as Sri Lanka's first corporate private hospital; over 400 beds and was the first in the country to introduce ICUs, CT and MRI scanning.
Asiri Hospital (Asiri Central / Asiri General)
- Type
- Private hospital
- Hours
- 24 hours (Emergency Treatment Unit)
- Address
- Asiri General, No. 114, Norris Canal Road, Colombo 10, Sri Lanka
- Trauma Capability
- Private hospital group describing its Emergency Treatment Unit as close to a Level 1 Emergency Department per Sri Lanka's Ministry of Health guidance, with resuscitation facilities and consultant-led care for trauma, cardiac and stroke emergencies.
- Notes
- Part of the Asiri Health group, one of the larger private hospital networks used by nomads/expats in Colombo.
Lanka Hospitals (Formerly Apollo Hospitals Colombo)
- Type
- Private tertiary hospital
- Hours
- 24 hours (emergency care)
- Address
- Colombo, Sri Lanka (Narahenpita area)
- Trauma Capability
- JCI-accredited private tertiary multi-specialty hospital offering round-the-clock emergency care; no formal numbered trauma-level system exists nationally.
- Notes
- Described as a JCI & MTQUA accredited tertiary care multi-specialty international hospital, popular with international patients.
Public Hospitals
Government Hospitals
- Description
- Free basic care and specialist services available; most private practitioners work here during daytime shifts before operating privately
Private Hospitals
Asiri Central Hospital
- Description
- Major private hospital in central Colombo with 24/7 emergency and home health services
Lanka Hospitals
- Description
- Multi-branch private hospital group with pharmacies strategically located across Colombo; 24/7 emergency pharmacy
New Delmon Hospital
- Description
- Private hospital located in Wellawatte
Colombo has both public government hospitals offering free basic care and private hospitals providing higher-comfort services at significantly higher cost. Private healthcare is high-quality but prohibitively expensive for most Sri Lankans, though accessible to expats with sufficient means.
Payment Model
Direct payment required; it is customary to pay for consultation or medical treatment directly at private facilities
Key Challenges
Private healthcare pricing is inconsistent and unpredictable; hospital billing for medications can be 5x higher than import cost; quality gaps exist in government sector with periodic medicine shortages
Consultation Costs
- Private Doctor Consultation
- LKR 4,600
Typical channeling fee (doctor consultation fee) at private facilities; actual costs vary widely by specialist and facility
Procedure Costs Sample
- Dental Filling
- LKR 42,500
Range LKR 40,000–45,000; state hospitals ~LKR 25,000
- Caesarean Section
- LKR 390,000
Range LKR 350,000–450,000; costs vary significantly by interventions and room choice
- Private Room Per Day
- LKR 50,000
Range LKR 40,000–60,000 depending on facility; excludes doctor and nursing fees
Pharmacies
- Overview
- Pharmacies are widely available across Colombo through both government and private systems. Medicine availability in community pharmacies averages 85.4% nationally, with private pharmacies generally better-stocked than public facilities.
- Medicine Access
- Over-the-counter non-prescription drugs (paracetamol, antacids, cold medicines) readily available without hassle; prescription filling and medication management services standard
- Regulatory Note
- National Medicines Regulatory Authority (NMRA) oversees registered private pharmacies; prescription-only drugs historically sold over-counter without verification in some pharmacies
Pharmacy Types
Digital Pharmacy
- Services
- Flash Health, Lassana Health, eChannelling, and Doc990 leading platforms; express delivery within hours in Colombo metro area
- Description
- Highly developed online pharmacy sector offering prescription upload and doorstep delivery
Private Pharmacy Chains
- Lanka Hospitals Pharmacies
- Multi-location network across Colombo; 24/7 outpatient and emergency pharmacy
- General Private Pharmacies
- Widespread across city; average availability of essential medicines is high
Government Rajya Osusala
- Flagship Location
- Original Rajya Osu Sala in Colombo 7 operates 24 hours daily, 365 days a year
- Quality Assurance
- All pharmaceuticals subject to quality testing by Quality Assurance Laboratory
- Description
- State-run pharmacy system providing ~2,000 drugs at among the lowest prices globally
Sources cited for this category
These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.
More About Colombo
Data last updated September 2026 · Verify anything important.