Culture & Etiquette in Cluj-Napoca

Good to Know

• Cluj-Napoca, as a younger, more international city, tends to be more informal than rural Romania, though business formality still applies.
• Greetings differ by region: Transylvania commonly uses 'Servus' (German influence), western areas use 'Ciao' (Italian influence).
• Romanians become warm and generous once you're welcomed into their circle; initial reserve doesn't reflect lack of friendliness.
• Sports (especially football) and Romanian cuisine are safe, appreciated conversation topics.
• Many professionals in Cluj speak English, but learning basic Romanian phrases is always appreciated and shows respect.
• Business meals are common and important for relationship-building; expect the host to offer hospitality generously.
• Decision-making in hierarchical organizations can be slow; patience is key when conducting business.
• Punctuality for meetings is non-negotiable; being on time demonstrates professionalism and respect for Romanian counterparts.
• Avoid overly strong opinions on Romania's political history; sensitive interpretations exist, and Romanians take pride in their country despite critiques.