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Emergencies in Canggu

What should you know about healthcare and emergencies in Canggu?

Emergency number

112

Police: 110. Ambulance: 118.

Updated July 2026 · Sources cited: layanan112.komdigi.go.id, bali.live

Good to Know

  • 112 is the easiest single number to remember and works even without phone credit or a SIM — it will route you to police, fire, or medical help.
  • In Canggu specifically, response times for ambulances can be slow because of narrow roads and traffic, especially around the Batu Bolong/Berawa/Echo Beach areas — for non-life-threatening injuries it's often faster to get a taxi/Grab straight to a private hospital (e.g. BIMC Kuta or Siloam Denpasar) than to wait for 118/119.
  • Save the numbers in your phone before you need them, and know that operators may primarily speak Bahasa Indonesia — asking a local, villa host, or coworking staff to call on your behalf can speed things up.
  • For anything beyond a basic phone call, most nomads in Canggu rely on private travel insurance / medical evacuation providers rather than the public ambulance system, since private hospitals expect payment or insurance proof up front.
  • Canggu itself does not have a major trauma hospital — Siloam Hospital Canggu handles 24/7 emergencies and stabilization but routinely refers serious trauma, major surgery, or ICU-level cases onward to BIMC Kuta or Siloam Sunset Road (Denpasar).
  • For serious accidents (traffic accidents, surfing injuries with major bleeding, head trauma), most nomads and expats are taken to BIMC Hospital Kuta given its dedicated Emergency & Trauma Center and ATLS-trained staff — factor in the 20-30 min drive time from Canggu.
  • RSUP Sanglah (Prof. Ngoerah) in Denpasar is Bali's main public referral hospital and can handle the most critical, complex cases (major trauma, burns, complex surgery), but expect longer waits and more crowded conditions than at private hospitals.
  • Bring your passport (or at minimum photo ID) to any hospital — Indonesian hospitals require identification before treatment.
  • Comprehensive travel/health insurance with medical evacuation coverage is strongly recommended — private hospital care in Bali is significantly better resourced than public care but is expensive without insurance.

Fire

Number
113
Notes
Regional fire department / BPBD (disaster mitigation agency) line.

Alt Numbers

  • 112

Police

Number
110
Notes
General/direct police emergency line. Also reachable via SMS to 1717 in some areas.

Alt Numbers

  • 112

Ambulance Medical

Number
118
Notes
119 is the newer, nationwide Ministry of Health emergency medical hotline; 118 was the older ambulance number (originally rolled out in major cities including Denpasar) and can still work in some areas. Response times in Canggu/Bali can be slow due to traffic and infrastructure, so many locals and expats find it faster to get to a hospital/clinic by private car, taxi, or Grab/Gojek rather than waiting for an ambulance.

Alt Numbers

  • 119
  • 112

Official Safety Apps

  • Layanan 112 (Kemendagri/Komdigi 112 Program)
    Description
    The government's official 112 emergency call program is documented at the official portal; there isn't a dedicated consumer-facing mobile app tied to it for Bali specifically — it functions purely as a phone service.
  • InaRISK / BNPB Disaster Info
    Description
    Indonesia's national disaster agency (BNPB) publishes hazard and disaster-alert information; useful for earthquake/tsunami/volcanic-ash alerts relevant to Bali, though it is a general disaster-info tool rather than a call-for-help app.

Hospitals

  • Siloam Hospital Canggu (Siloam Medika Canggu)
    Hours
    24/7 emergency department
    Address
    Jl. Raya Canggu, Tibubeneng, Kuta Utara, Badung, Bali
    Capabilities
    Siloam Canggu is described as offering full-service emergency care 24/7, with ambulance and walk-in arrivals accepted and triaged on arrival . It functions as a first-level facility where if a condition requires more intensive care, they have a referral system to the fully-equipped Siloam Hospitals on Sunset Road or BIMC .
    Trauma Level Designation
    No formal trauma-level system exists in Indonesia. This is Canggu's closest on-the-ground ER — it is a first-level facility, not a major trauma center.
    Distance From Canggu Center
    In Canggu itself — the most accessible option, but limited for major trauma/surgery cases.
  • BIMC Hospital Kuta
    Hours
    24/7 Accident & Emergency Centre and 24-hour Medical Centre
    Address
    Jl. Bypass Ngurah Rai No.100X, Kuta, Kabupaten Badung, Bali 80361
    Capabilities
    BIMC Hospital Kuta is a hospital specialized in Surgery providing comprehensive services in the management of patients with emergencies and injury or trauma, handling work accidents, traffic accidents, sport injury, and tourist accidents . Staff have special training in trauma (BLS, ACLS, ATLS), and the hospital offers a 24-hour Emergency Department, 24-hour operating rooms, an Intensive Care Unit, and 24-hour laboratory/radiology . It has received national accreditation from LAM-KPRS and international ACHS (Australian Council on Healthcare Standards) accreditation .
    Trauma Level Designation
    No official Level I/II/III US-style designation, but this is Bali's most established private trauma/surgical referral hospital for foreigners.
    Distance From Canggu Center
    Roughly 20–30 minutes' drive from central Canggu, traffic-dependent — outside the immediate walkable radius but the standard referral point for serious trauma from Canggu.
  • Prof. Dr. I.G.N.G. Ngoerah Hospital (RSUP Sanglah)
    Hours
    24/7 emergency department
    Address
    Jl. Diponegoro 45, Dauh Puri Klod, Denpasar, Bali
    Capabilities
    Ngoerah Hospital (formerly Sanglah) is Bali's largest public hospital with a 24/7 emergency department; ambulance arrivals use the trauma entrance, walk-in patients register at the ER and are triaged, no referral is required, and it includes trauma, ICU, pediatric and specialist emergency services . It is described elsewhere as the hospital where Sanglah's doctors handle the island's most difficult and critical cases , though it is well-equipped but a bit too crowded .
    Trauma Level Designation
    Indonesia's public system doesn't use formal trauma-level labels, but this is Bali's designated central/referral public hospital for the most critical cases.
    Distance From Canggu Center
    Roughly 30–45 minutes' drive from Canggu depending on traffic — the furthest of the three but the main public hospital for the most severe trauma cases on the island.

Private Clinics

  • Nusa Medica
    Type
    Private clinic
    Services
    Accepts insurance, offers KITAS discounts, and provides additional services such as medical evacuation, first aid training, repatriation, and home doctor visits.
    Qualities
    Well-maintained, private clinic known for its clean and well-equipped facilities with professional, English-speaking doctors offering a range of services, including competent emergency care.
  • Maha Medicare
    Type
    Private clinic
    Services
    Provides vitamin infusions (around IDR 2,000,000) and comprehensive health check-ups.
    Qualities
    24-hour clinic, boasting a 5-star rating on Google Maps, known for its clear and upfront pricing, offering detailed consultations with doctors who prioritize patient care over upselling services.
  • Siloam Canggu
    Type
    Private clinic
    Services
    Provides outpatient service, doctor and nurse call-out, laboratory, x-ray, and 24-hour observation.
    Qualities
    Reputed clinic that comes under the renowned Siloam Hospitals Group which offers a wide array of services and is known for the high standards of medical care throughout Indonesia.
  • BaliMed Canggu
    Type
    Private clinic
    Services
    Known for its fast service, hospitality and reasonable pricing.
    Qualities
    Ideal clinic for those requiring urgent medical assistance, providing a variety of services including General Practice, Dentistry, and Physiotherapy with a dedicated focus on patients.

Public Hospitals

  • Mangusada
    Type
    Public hospital
    Services
    Provides MRI scans at reasonable prices.
    Drawbacks
    Quality of service is sometimes inconsistent with common issues including rundown facilities, long queues, and long waiting times. It's also often difficult to contact the hospital directly—appointment scheduling via WhatsApp, for example, is not possible. Administrative staff may sometimes be dismissive, and doctors might leave early or fail to show up entirely.
    Qualities
    Known for its low-cost services and discounts for KITAS holders, though located outside central Canggu.
    Advantages
    Access to diverse medical equipment for diagnostics, budget-friendly rates (ideal for those without insurance), acceptance of BPJS (Indonesia's health insurance system), and a focus on offering fair pricing without inflating costs for foreign patients.
  • Garbamed
    Type
    Public hospital
    Services
    Includes ultrasound, X-rays, various surgeries, and inpatient care.

Pharmacies

Overview
In the Seminyak, Legian, Berawa and Canggu areas, there are pharmacies everywhere.
Major Chains
Kimia Farma and K-24 are Bali's two other major pharmacy chains, with a wide range of medications, including prescription drugs, typically staffed with pharmacists who can assist you with minor health issues and with locations across the island, including many stores in popular tourist areas.
Online Options
There are online pharmacies like https://www.farmaku.com/, https://www.goapotik.com/, and https://www.halodoc.com/obat-dan-vitamin.
Guardian Pharmacy
Guardian is the main pharmacy chain, and its flagship store is in Seminyak, so it's more than likely that if you run out of suntan cream, band-aids, mosquito repellent, shaving cream, tampons, vitamins, or even hair care products, you will find them at the pharmacy.
Hospital Pharmacy Warning
The smart thing to do if given a prescription from a hospital in Bali is to have it filled at a local pharmacy, not the one located inside the hospital, as pharmacies inside hospitals tend to charge much more than pharmacy chains like Guardian and Kimia Pharma.
Prescription Requirements
A curious point to note in Indonesia is that you do not need a prescription for most drugs. You can buy them over the counter, which you cannot do back home in Australia.
Pricing Note
They will always try to sell you the more expensive brand as you are a foreign tourist with money, but you should know that they have generic brands that are much cheaper and contain the exact ingredients. So if you are on a budget, go for the cheaper option as they also work.

Local Pharmacies In Canggu

  • Apotek Canggu Pharma
    Hours
    24 hours
    Location
    Jl. Raya Canggu No. 12 (main store), with additional locations on Jl. Raya Semat, Tibubeneng and Jl. Raya Babakan Canggu No.14
  • Apotek FarmaKu Canggu
    Hours
    24 hours
    Contact
    +628970513521
    Location
    Batubolong street

Call Cost

All three-digit emergency numbers (110, 112, 113, 115, 117, 118, 119) are free to call from any Indonesian mobile number.

Language Note

Operators may only speak Bahasa Indonesia, especially outside Jakarta/major hubs; having a local, host, or translation app on hand helps when reporting an emergency.

Natural Disaster Bnpb

Number
117
Notes
National Disaster Management Agency hotline.

Search And Rescue Basarnas

Number
115
Notes
National Search and Rescue Agency — relevant for drowning, diving, or hiking incidents.

Universal Emergency Number

Number
112
Description
Indonesia's national single emergency number, reachable free of charge from any mobile phone (even with no SIM/credit or a locked screen, as long as there is signal). Operators triage the call and route it to police, fire, ambulance, or disaster-response agencies as needed.
Coverage Note
112 is rolled out region-by-region by local governments; Denpasar (the city/regency adjacent to Canggu in Bali) was one of the original pilot cities for the 112 service, so it is expected to function in the greater Canggu/Denpasar/Badung area, though English-speaking operators are not guaranteed.

Canggu offers several small, decent private clinics, as well as two public hospitals: Mangusada and Garbamed.

Consultation Costs

Public Puskesmas
IDR 50,000

A simple consultation can be as little as IDR 50,000 (under USD 4) and rarely more than IDR 150,000.

Private Clinic GP
IDR 400,000

Tourist or expat walk-in clinics occupy the mid-tier with most listing GP visits around IDR 400,000 to 1,200,000.

Mobile Doctor Visit
IDR 550,000

Mobile providers such as Trishnanda Care Centre send fully licensed doctors (IDR 550 K visit fee) or registered nurses (IDR 175 K) directly to your villa.

AI-generated estimateData refreshed July 2026

These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.

  1. 1.layanan112.komdigi.go.id
  2. 2.bali.live
  3. 3.triangvillas.com
  4. 4.cinchy.life
  5. 5.statrys.com
  6. 6.knowmadsbali.com
  7. 7.johnnyafrica.com
  8. 8.statrys.com
  9. 9.balivillaescapes.com.au
  10. 10.bali.live
  11. 11.bali.live
  12. 12.mybalipharmacy.com
  13. 13.pharmacybali.com
  14. 14.baliuntold.com
  15. 15.trishnandacarecentre.com
  16. 16.trishnandacarecentre.com
  17. 17.trishnandacarecentre.com
  18. 18.finnsbeachclub.com
  19. 19.realting.com
  20. 20.investing.com
  21. 21.ofx.com
  22. 22.pharmacybali.com
  23. 23.investing.com

Data last updated July 2026 · Verify anything important.