What should you know about healthcare and emergencies in Cairns?
Emergency number
000
Updated July 2026 · Sources cited: cairns-australia.com, choose.cairns.qld.gov.au
Good to know
Good to Know
- 000 is the only number to memorize for life-threatening emergencies in Cairns — it reaches police, fire, and ambulance, and the call is free from any phone.
- If you're American and reflexively think '911', that number does not work in Australia — use 000 (or 112 from a mobile).
- Cairns sits in a cyclone-prone region, so it's worth knowing 132 500 (SES) is the separate number for storm/flood/cyclone damage help — 000 will not connect you to the SES.
- Downloading the Emergency+ app before you need it is genuinely useful here, since it can give call-takers your GPS location if you're unsure exactly where you are (e.g. on a reef trip, in the Daintree, or on a remote road).
- Cairns Hospital, on The Esplanade, is the region's only true 24/7 emergency department with trauma capability — for any serious injury or emergency, this is the hospital to go to, not the private hospital across town.
- Cairns Private Hospital does not have its own emergency department; it runs an after-hours GP clinic for non-critical issues, but genuine emergencies still need to go to Cairns Hospital.
- Emergency treatment at Cairns Hospital is free for anyone with a Medicare card; visitors without Medicare (most digital nomads) should expect to be charged and should carry travel insurance.
Other Key Numbers
State Emergency Service (SES) — Floods, Storms, Cyclones
- Number
- 132 500
- Note
- Queensland's number for non-life-threatening flood, storm and cyclone damage assistance (e.g. fallen trees, damaged roofs, rising water). Relevant in Cairns given the region's wet-season/cyclone risk. Cannot be reached by dialling 000.
Police Assistance Line (Non-emergency Police Reporting)
- Number
- 131 444
Cairns Police Station (Local, Non-emergency)
- Number
- 4030 7000
- Note
- Located at 5 Sheridan Street, Cairns City.
Crime Stoppers (Anonymous Crime Reporting)
- Number
- 1800 333 000
13 HEALTH (24/7 Health Advice Line, Non-emergency)
- Number
- 13 43 25 84
Cairns Base Hospital (Emergency Department)
- Note
- Located on The Esplanade (165 The Esplanade, Cairns North) — the region's major public hospital with an emergency department.
Universal Emergency Number
- Number
- 000
- Name
- Triple Zero
- Description
- Triple Zero (000) is Australia's main emergency number for life threatening or time critical situations, connecting to police, fire, and ambulance. Calls are free from any fixed or mobile phone.
Important Notes
- 911 does not work in Australia — this US number cannot be used to reach emergency services here.
- You cannot text 000 or 112.
- If there is no mobile coverage on any network, you will not be able to reach Triple Zero from a mobile phone.
- Calls to 000 can only be transferred to police, fire or ambulance — not the SES.
- Non-English speakers calling 000 are transferred to police in the capital city, where a translator is then arranged.
Mobile Alternative
- Number
- 112
- Description
- The international standard emergency number (112) can be dialled from a mobile phone and will direct you to the same Triple Zero (000) service. This number cannot be called from a fixed landline or satellite phone.
Text Based Service
- Number
- 106
- Description
- A text-based emergency service number for people who are deaf, or who have a hearing or speech impairment, used via a TTY (teletypewriter/textphone) through the National Relay Service.
Recommended Official Safety Apps
Emergency+
- Purpose
- Uses your phone's GPS (and what3words) to help you give an accurate location when calling Triple Zero, and provides quick-dial options for 000, SES (132 500) and the Police Assistance Line (131 444) so non-emergency calls go to the right number.
- Platforms
- Free on iOS App Store and Google Play
- Publisher
- Australia's emergency services and government/industry partners (national app)
Hazards Near Me / Get Ready Queensland Disaster Dashboard Resources
- Purpose
- Shows current local emergency information (bushfire, flood, cyclone, storm) with push notifications for new incidents or changing warning levels — useful during Cairns's cyclone/wet season.
- Platforms
- Free on iOS App Store and Google Play
- Publisher
- Queensland Government
Hospitals
Cairns Hospital (Cairns Base Hospital, Public)
- Hours
- Emergency Department open 24 hours, 7 days a week. General hospital enquiries office hours are 8am–5pm.
- Address
- 165 The Esplanade, Cairns North, QLD 4870, Australia
- Trauma Level
- Designated one of Queensland's adult major trauma centres
- Notes
- Largest major hospital in Far North Queensland, acting as the primary referral centre for a huge catchment area.
Cairns Private Hospital
- Hours
- No standalone 24-hour Emergency Department; operates an After-Hours GP Clinic as an alternative to hospital emergency care
- Address
- Cairns, QLD (Ramsay Health Care facility)
- Trauma Level
- Not applicable — no ER/trauma capability
- Notes
- Does not currently have an emergency department; serious/trauma cases are directed to Cairns Hospital (public).
Public Hospitals
Cairns Hospital
- Phone
- 07 4226 0000
- Type
- public
- Address
- 165 The Esplanade, Cairns QLD 4870
- Services
- Full-service public hospital with emergency department
Private Hospitals
Cairns Private Hospital
- Phone
- 07 4052 5200
- Type
- private
- Address
- 1 Upward Street, Cairns QLD 4870
- Services
- Modern facility offering comprehensive medical and allied health services, maternity, paediatric, cardiac, oncology, orthopaedic, rehabilitation
Ramsay Surgical Centre Cairns
- Phone
- 07 4051 5454
- Type
- private
- Address
- Corner Florence and Grafton Streets, Cairns QLD 4870
- Services
- Surgical services
Cairns has both public and private healthcare options with multiple hospitals and primary care clinics. The standard of healthcare is high.
Primary Care
Multiple GP clinics concentrated in Cairns CBD, city fringe, Northern Beaches suburbs, and Smithfield. Bulk billing available with conditions at some clinics.
Allied Health
Physiotherapists, speech pathologists, hearing specialists, psychologists, occupational therapists, optometrists and dental services widely available
Pharmacies
- Overview
- Large range of pharmacies distributed throughout Cairns and surrounding regions
- Availability
- Multiple pharmacies operate in CBD, suburbs, and shopping centres throughout the city
AI-generated estimateData refreshed July 2026
Sources cited for this category
These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.
More About Cairns
Data last updated July 2026 · Verify anything important.