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Emergencies in Cairns

What should you know about healthcare and emergencies in Cairns?

Emergency number

000

Updated July 2026 · Sources cited: cairns-australia.com, choose.cairns.qld.gov.au

Good to Know

  • 000 is the only number to memorize for life-threatening emergencies in Cairns — it reaches police, fire, and ambulance, and the call is free from any phone.
  • If you're American and reflexively think '911', that number does not work in Australia — use 000 (or 112 from a mobile).
  • Cairns sits in a cyclone-prone region, so it's worth knowing 132 500 (SES) is the separate number for storm/flood/cyclone damage help — 000 will not connect you to the SES.
  • Downloading the Emergency+ app before you need it is genuinely useful here, since it can give call-takers your GPS location if you're unsure exactly where you are (e.g. on a reef trip, in the Daintree, or on a remote road).
  • Cairns Hospital, on The Esplanade, is the region's only true 24/7 emergency department with trauma capability — for any serious injury or emergency, this is the hospital to go to, not the private hospital across town.
  • Cairns Private Hospital does not have its own emergency department; it runs an after-hours GP clinic for non-critical issues, but genuine emergencies still need to go to Cairns Hospital.
  • Emergency treatment at Cairns Hospital is free for anyone with a Medicare card; visitors without Medicare (most digital nomads) should expect to be charged and should carry travel insurance.

Other Key Numbers

  • State Emergency Service (SES) — Floods, Storms, Cyclones
    Number
    132 500
    Note
    Queensland's number for non-life-threatening flood, storm and cyclone damage assistance (e.g. fallen trees, damaged roofs, rising water). Relevant in Cairns given the region's wet-season/cyclone risk. Cannot be reached by dialling 000.
  • Police Assistance Line (Non-emergency Police Reporting)
    Number
    131 444
  • Cairns Police Station (Local, Non-emergency)
    Number
    4030 7000
    Note
    Located at 5 Sheridan Street, Cairns City.
  • Crime Stoppers (Anonymous Crime Reporting)
    Number
    1800 333 000
  • 13 HEALTH (24/7 Health Advice Line, Non-emergency)
    Number
    13 43 25 84
  • Cairns Base Hospital (Emergency Department)
    Note
    Located on The Esplanade (165 The Esplanade, Cairns North) — the region's major public hospital with an emergency department.

Universal Emergency Number

Number
000
Name
Triple Zero
Description
Triple Zero (000) is Australia's main emergency number for life threatening or time critical situations, connecting to police, fire, and ambulance. Calls are free from any fixed or mobile phone.

Important Notes

  • 911 does not work in Australia — this US number cannot be used to reach emergency services here.
  • You cannot text 000 or 112.
  • If there is no mobile coverage on any network, you will not be able to reach Triple Zero from a mobile phone.
  • Calls to 000 can only be transferred to police, fire or ambulance — not the SES.
  • Non-English speakers calling 000 are transferred to police in the capital city, where a translator is then arranged.

Mobile Alternative

Number
112
Description
The international standard emergency number (112) can be dialled from a mobile phone and will direct you to the same Triple Zero (000) service. This number cannot be called from a fixed landline or satellite phone.

Text Based Service

Number
106
Description
A text-based emergency service number for people who are deaf, or who have a hearing or speech impairment, used via a TTY (teletypewriter/textphone) through the National Relay Service.

Hospitals

  • Cairns Hospital (Cairns Base Hospital, Public)
    Hours
    Emergency Department open 24 hours, 7 days a week. General hospital enquiries office hours are 8am–5pm.
    Address
    165 The Esplanade, Cairns North, QLD 4870, Australia
    Trauma Level
    Designated one of Queensland's adult major trauma centres
    Notes
    Largest major hospital in Far North Queensland, acting as the primary referral centre for a huge catchment area.
  • Cairns Private Hospital
    Hours
    No standalone 24-hour Emergency Department; operates an After-Hours GP Clinic as an alternative to hospital emergency care
    Address
    Cairns, QLD (Ramsay Health Care facility)
    Trauma Level
    Not applicable — no ER/trauma capability
    Notes
    Does not currently have an emergency department; serious/trauma cases are directed to Cairns Hospital (public).

Public Hospitals

  • Cairns Hospital
    Phone
    07 4226 0000
    Type
    public
    Address
    165 The Esplanade, Cairns QLD 4870
    Services
    Full-service public hospital with emergency department

Private Hospitals

  • Cairns Private Hospital
    Phone
    07 4052 5200
    Type
    private
    Address
    1 Upward Street, Cairns QLD 4870
    Services
    Modern facility offering comprehensive medical and allied health services, maternity, paediatric, cardiac, oncology, orthopaedic, rehabilitation
  • Ramsay Surgical Centre Cairns
    Phone
    07 4051 5454
    Type
    private
    Address
    Corner Florence and Grafton Streets, Cairns QLD 4870
    Services
    Surgical services

Cairns has both public and private healthcare options with multiple hospitals and primary care clinics. The standard of healthcare is high.

Primary Care

Multiple GP clinics concentrated in Cairns CBD, city fringe, Northern Beaches suburbs, and Smithfield. Bulk billing available with conditions at some clinics.

Allied Health

Physiotherapists, speech pathologists, hearing specialists, psychologists, occupational therapists, optometrists and dental services widely available

Pharmacies

Overview
Large range of pharmacies distributed throughout Cairns and surrounding regions
Availability
Multiple pharmacies operate in CBD, suburbs, and shopping centres throughout the city
AI-generated estimateData refreshed July 2026

These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.

  1. 1.cairns-australia.com
  2. 2.choose.cairns.qld.gov.au
  3. 3.cairns-hinterland.health.qld.gov.au
  4. 4.cairnsprivate.com.au
  5. 5.healthdirect.gov.au

Data last updated July 2026 · Verify anything important.