What should you know about healthcare and emergencies in Brisbane?
Emergency number
000
Updated July 2026 · Sources cited: michaelpage.com.au, allianzcare.com
Good to know
Good to Know
- Save 000 as your go-to emergency contact in Brisbane — it covers police, fire, and ambulance, and the call is completely free from any phone, including a mobile with no credit.
- If you're not fluent in English, you can still call 000 and simply say the service you need ('police', 'fire', or 'ambulance') — you'll be connected to a translator once transferred.
- Downloading the Emergency+ app before you need it is a smart move for nomads exploring outside the city center, since it can share your exact GPS coordinates with responders if you don't know your street location.
- For non-urgent issues (a break-in you're reporting after the fact, minor health advice), use 131 444 (police) or 13 12 33 (Queensland Ambulance) rather than tying up the 000 line.
- Call 000 for any life-threatening emergency to get an ambulance dispatched by the Queensland Ambulance Service.
- Public hospital emergency departments in Australia (RBWH, PAH, Mater public) are free at point of care for Medicare-eligible patients, but non-Medicare visitors (most nomads) can be billed — check whether your country has a Reciprocal Health Care Agreement with Australia, and otherwise carry travel/health insurance.
- If you're treating a child in a medical emergency, note that RBWH's ED is adults-only for anything beyond initial care — Queensland Children's Hospital in South Brisbane is the dedicated paediatric emergency and trauma centre.
- Private emergency departments (e.g. Mater Private) are faster but charge an upfront facility fee plus a doctor's fee — useful if you have private cover, but expect out-of-pocket costs otherwise.
Hospitals
Royal Brisbane and Women's Hospital (RBWH) – Emergency and Trauma Centre
- Type
- Public
- Hours
- Open 24 hours, 7 days a week
- Address
- Butterfield Street, Herston, QLD 4006
- Trauma Designation
- Tertiary/major trauma service — Queensland's largest hospital and a principal referral centre for trauma from across Queensland, northern NSW and the Pacific Rim
- Notes
- Adult Emergency Department only. Children (including infants) receive initial care only and are usually referred/transferred to The Prince Charles Hospital or Queensland Children's Hospital.
Princess Alexandra Hospital (PAH) – Emergency Department
- Type
- Public
- Hours
- Open 24 hours, 7 days a week
- Address
- 199 Ipswich Road, Woolloongabba, QLD 4102
- Trauma Designation
- High-level trauma facility — hosts Queensland's state trauma referral service, a road accident response service and major trauma retrieval service run jointly by the ED and ICU
- Notes
- Adult tertiary hospital; does not provide obstetrics, gynaecology, paediatrics or medical genetics — has a helipad for trauma retrieval.
Mater Hospital Brisbane – Public Emergency Department
- Type
- Public
- Hours
- Open 24 hours, 7 days a week
- Address
- Corner Stanley Street and Raymond Terrace, South Brisbane, QLD 4101
- Trauma Designation
- General adult/mixed emergency department within the Mater Brisbane campus (not separately designated as a trauma centre in available sourcing)
- Notes
- No referral or appointment needed; part of the larger Mater South Brisbane hospital campus which also includes maternity and children's services on-site.
Mater Private Hospital Brisbane – Private Emergency Department
- Type
- Private
- Hours
- Open 24 hours, 7 days a week
- Address
- 301 Vulture Street, South Brisbane, QLD 4101
- Trauma Designation
- Not a designated trauma centre — private fee-for-service ED with on-site specialists and imaging/pathology access
- Notes
- Fee-for-service: an upfront facility fee applies (not claimable via Medicare/private health fund) plus a separate doctor's fee; private health insurance generally only covers costs once admitted.
Queensland Children's Hospital (QCH) – Emergency Department
- Type
- Public
- Hours
- Open 24 hours, 7 days a week (general knowledge — not independently re-confirmed at the time of research)
- Address
- 501 Stanley Street, South Brisbane, QLD 4101
- Trauma Designation
- State paediatric referral and trauma centre for children
- Notes
- Treats paediatric patients only (under ~16). Adult EDs such as RBWH route paediatric trauma/serious illness cases here.
Official Safety Apps
Emergency+
- Function
- Lets you call 000 directly from the app and automatically displays your GPS latitude/longitude coordinates to give to the operator if you don't know your exact location; also includes a 'drop a pin' and what3words function, and CPR instructional videos.
- Platforms
- Apple App Store and Google Play Store
- Publisher
- Developed with Australian emergency services and government backing
Healthdirect App
- Function
- Allows calling 000 directly and provides similar GPS location-sharing tools; also links to healthdirect's free nurse/doctor advice line for non-emergency medical questions.
- Platforms
- Apple App Store and Google Play Store
- Publisher
- healthdirect Australia (government-funded health service)
Emergency Numbers
Crime Stoppers
- Number
- 1800 333 000
- Details
- Used to anonymously report information about crime; not for active emergencies.
Important Notes
- Calling 911 (the US/Canada number) will NOT connect you to emergency services in Australia — you must use 000.
- 000 can only be dialled from a phone with active mobile coverage (4G/VoLTE or better) or a fixed line; 2G/3G-only devices are no longer supported since Australia's 3G network shutdown.
- Triple Zero has no in-house translators for the initial call, but non-English speakers will be transferred to state police who can arrange a translator once connected.
- You cannot contact any emergency service via SMS/text in Australia (except the TTY-based 106 relay service for deaf/hearing/speech-impaired users).
Non Emergency Police
- Number
- 131 444
- Name
- Police Assistance Line (Policelink in Queensland)
- Details
- For non-urgent police matters — e.g. reporting a past theft or non-life-threatening crime — call 131 444 instead of 000.
Mobile Secondary Number
- Number
- 112
- Details
- In Australia, you can also dial the international standard emergency number (112) from a mobile phone, which will direct you to the same Triple Zero (000) service. This number cannot be called from a fixed landline or satellite phone, and offers no advantage over dialling 000 directly.
Universal Emergency Number
- Number
- 000
- Details
- Triple Zero (000) is Australia's main emergency service number, used nationwide including Brisbane and Queensland. You should call 000 if you need urgent help from police, fire or ambulance services. The call is free from any phone.
- Also Known As
- Triple Zero
Covers
- Police
- Fire
- Ambulance
State Emergency Service Ses
- Number
- 132 500
- Details
- For non-life-threatening natural disaster help (storm damage, flooding, fallen trees) call the State Emergency Service on 132 500. You cannot reach the SES by dialling 000 — 000 only connects to police, fire or ambulance.
Non Emergency Ambulance Queensland
- Number
- 13 12 33
- Details
- Queensland Ambulance's non-emergency line, used for advice on minor health issues or booking non-urgent patient transport, rather than tying up the 000 line.
Deaf Hearing Speech Impairment Number
- Number
- 106
- Details
- 106 is a text-based emergency number that can only be used with a teletypewriter (TTY) or a device for the deaf, connecting to police, fire or ambulance via the National Relay Service.
Healthcare
- Overview
- Brisbane has 30+ private and 20+ public hospitals with high-quality care. Most foreign temporary residents and nomads are not eligible for Medicare and must arrange private health insurance or pay out-of-pocket.
- Emergency Contact
- Call 000 for emergency ambulance, fire, police.
- GP Visits Uninsured
- Consultations cost varies; bulk-billing GPs offer free or subsidised visits if you're Medicare-eligible, but private GP consultations can be expensive for uninsured visitors.
- Medicare Eligibility
- Medicare access restricted to Australian citizens, permanent residents, New Zealand citizens, and visitors from 11 countries with reciprocal health care agreements. Temporary visa holders generally ineligible; check your home country's status.
- Private Health Insurance
- Strongly recommended for nomads. Overseas Visitor Health Cover (OVHC) meets visa requirements; international health insurance provides broader coverage including medical evacuation.
- Specialist And Emergency
- Private healthcare costs significant out-of-pocket; emergency care via hospital emergency departments available 24/7. Ambulance costs not covered by Medicare for non-residents.
Pharmacies
- Overview
- Pharmacies (called 'chemists') are widely available in Brisbane CBD and suburbs. Government subsidies keep many medicines affordable through the Pharmaceutical Benefits Scheme (PBS).
- Availability
- Pharmacies offer walk-in service; many located centrally (e.g. Queen Street Discount Chemist in Brisbane CBD). Weekend and after-hours chemists available in major areas.
- Pbs Coverage
- Over 5,200 medicines listed on PBS; government subsidizes remainder after co-payment. Non-PBS medicines require full out-of-pocket payment.
- Concessional Patients
- A$7.70
- Note For Nomads
- PBS pricing applies to Medicare-eligible patients and visitors from reciprocal health care agreement countries. Uninsured international visitors may pay full price for non-PBS medicines; prices vary by pharmacy.
Pbs Pricing
- General Patients
- A$25
- Note General
- Per prescription, as of January 1, 2026. Cost covers one month supply for most medicines.
AI-generated estimateData refreshed July 2026
Sources cited for this category
These are the sources cited in this emergencies research for this city. Individual figures may not each trace to one of them.
More About Brisbane
Data last updated July 2026 · Verify anything important.