Emergencies in Amman

Good to Know

• In practice, 911 is the number to remember in Amman — it connects you to police, fire, and ambulance dispatch and operators generally speak English as well as Arabic.
• Save the Tourist Police Hotline (+962 79 550 5755) separately — it's specifically useful for theft, scams, or tourist-related disputes and tends to get a faster, more tourist-savvy response than general lines.
• Don't rely on 112 working in Jordan — it's not a dependable fallback here the way it is in Europe.
• Emergency medical treatment in Jordan must be provided regardless of ability to pay, but you may be billed afterward for stabilization care and any follow-up treatment, so travel health insurance is still strongly recommended.
• The nationwide emergency number in Jordan is 911 for ambulance, police or fire, and operators can respond in both Arabic and English.
• Jordan does not use a formal US-style 'Level I/II/III trauma center' rating system, so no hospital in Amman carries an official trauma-level designation — the distinction that matters practically is public (like Al-Bashir) vs. private (like Al Khalidi, Jordan Hospital, Specialty Hospital) rather than a trauma tier.
• Al-Bashir Hospital, as the main public hospital, tends to receive the bulk of serious trauma and road-accident cases in Amman, while private hospitals like Al Khalidi, Jordan Hospital, Arab Medical Center and Specialty Hospital are commonly recommended for nomads/expats needing faster private ER care, generally at higher out-of-pocket cost.
• Comprehensive travel/health insurance is strongly recommended, as follow-up care and non-emergency treatment costs are typically billed directly to patients at private hospitals.